Talent.com
Privy
Solutions EngineerPrivy • Boston, MA, US
Solutions Engineer

Solutions Engineer

Privy • Boston, MA, US
30+ days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

We’re looking for a Solutions Engineer who will be the technical bridge between our sales, product, and customer success teams—owning the end-to-end onboarding and implementation experience for new enterprise clients. You’ll partner with merchants to design and deliver tailored solutions, from integrations to advanced use cases, ensuring every enterprise brand launches smoothly and successfully.

What you'll do

  • Develop and maintain deep expertise in Privy’s email and SMS marketing platform to guide new clients through setup, integrations, and advanced use cases during onboarding.
  • Partner with Sales to win new business by helping prospects understand what Privy can do for their ecommerce growth.
  • Own the end-to-end onboarding experience for new Privy clients — from kickoff to successful launch — ensuring every account is fully set up, trained, and seeing measurable results.
  • Run technical discovery sessions: gather requirements, explore creative solutions, explain tradeoffs, and capture insights for our Product team.
  • Build and deliver proofs of concept for brands with more complex needs, working alongside our onboarding and engineering teams.
  • Support customers and partners using custom or advanced integrations.
  • Create technical resources—guides, code snippets, tutorials—that show customers how to implement features and follow best practices.
  • Act as a creative problem solver, helping brands unlock new ways to use Privy for revenue growth.
  • Work with integration partners to ensure smooth, high-quality connections that improve the customer experience.

Requirements

  • 3+ years of experience in a sales engineering, solutions engineering, technical support, or similar role.
  • Strong knowledge of ecommerce; Shopify ecosystem experience highly preferred.
  • Success in customer-facing, revenue-driving roles.
  • A “customer-first” mindset and passion for problem solving.
  • Technical skills with frontend technologies (JavaScript, CSS, HTML) and the ability to build proof-of-concept integrations using APIs.
  • Curiosity and attention to detail—you go deep until you understand how things really work.
  • Comfort working across go-to-market, product, and engineering teams.
  • Strong communication skills—you can explain complex technical ideas clearly and confidently in live conversations.
  • Ability to stay calm under pressure and present equally well to executives and hands-on users.
  • A self-starter who thrives in ambiguity and can figure out answers to complex or undocumented questions.
  • Experience working with enterprise-level customers is a plus.

Benefits

  • High autonomy with no career ceilings.
  • Challenging and interesting work.
  • Amazing colleagues.
  • Competitive salary and equity.
  • Work remotely.
  • Covered health, dental, and vision insurance.
  • Regular team events and off-sites.
  • Unlimited PTO and generous paid parental leave.
Create a job alert for this search

Solutions Engineer • Boston, MA, US

Similar jobs

Solutions Architect II, Fusus

Accreditation Council for Graduate Medical EducationBoston, MA, United States
Full-time

At Axon, we’re on a mission to Protect Life.We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software.Like our products, we work b... Show more

 • Promoted

Pre-sales Solutions Engineer (AV/IT) - Boston, MA

Shure IncorporatedBoston, Massachusetts, United States
Full-time +1

Pre-sales Solutions Engineer (AV/IT) - Boston, MA.Where Technical Expertise Meets Customer Impact - Join Us as a Solutions Engineer.B2B customers - helping them understand how Shure's industryleadi... Show more

 • Promoted

Solutions Architect

MediumBoston, MA, United States
Full-time

We’re a team of AI, technology, and language experts whose DNA lives in Alexa, Siri, Watson, and virtually every human language technology product on the market.Now we’re building an industry-leadi... Show more

 • Promoted

Solutions Architect

Voya Financial, Inc.Braintree, MA, United States
Part-time

Together we fight for everyone’s opportunity for a better financial future.We will do this together — with customers, partners and colleagues.We will fight for others, not against: We will stand up... Show more

 • Promoted

AWS Cloud Solutions Architect

Atlas AirBoston, MA, United States
Full-time

Atlas Air is currently seeking an AWS Cloud Solution Architect.Relocation assistance is available.As an AWS cloud solution architecture, you are an experienced technologist with technical depth and... Show more

 • Promoted

Senior Solutions Architect

ExperTech Inc.Boston, MA, United States
Full-time

Our client is a global software company offering end-to-end solutions across the credit and debt lifecycle.Their SaaS products support financial institutions in automating lending, collections, ins... Show more

 • Promoted

Customer Solution Architect- Robotics & Drones

AptivBoston, Massachusetts, United States
Full-time

Customer Solution Architect- Robotics & Drones.We are Aptiv - a global technology company with 200,000 specialists in 48 countries.We develop innovative software and build the hardware to bring aut... Show more

 • Promoted

Solutions Architect

Maven AGIBoston, MA, United States
Full-time

As a Solutions Architect, you are the technical design authority across pre‑ and post‑sales.You own the technical win, produce production‑ready reference architectures, lead deep dives and security... Show more

 • Promoted

Solutions Architect

CleoBoston, MA, United States
Full-time

The Solutions Architect (SA) is a strategic partner to the Sales team, responsible for uncovering complex supply chain inefficiencies and designing tailored integration solutions.You will lead the ... Show more

 • Promoted

Solutions Architect

EarnixBoston, MA, United States
Full-time

The role of Solutions Architect will serve as the integration, security, and infrastructure subject matter expert (SME) and IT-facing point of contact in North America.Working closely with the fron... Show more

 • Promoted

Autonomous Systems Performance Analysis Engineer

MotionalBoston, Massachusetts, United States
Full-time

A leading autonomous technology company is seeking a Systems Engineer for Performance Analysis in Boston.You will support the high-level quality of autonomous driving technology, conducting analysi... Show more

 • Promoted

Systems Engineer

Atlas Technica, LLCBoston, MA, United States
Full-time

Position Name: Systems Engineer - Hybrid.Reports to: Client Technology Manager Location: Boston, MA Type: Full-Time Hourly, Non-Exempt.Atlas Technica's mission is to shoulder IT management, user su... Show more

 • Promoted

Solution Engineer

CoralogixBoston, MA, United States
Full-time

Get AI-powered advice on this job and more exclusive features.Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data.Our unique archi... Show more

 • Promoted

Solutions Architect

DatabricksBoston, MA, United States
Full-time

Location(s): NY, NJ, MA, CT, PA.While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other locations in various cities around the Northeastern ... Show more

 • Promoted

Solution Engineer

Coralogix, inc.Boston, MA, United States
Full-time

Get educated with Whether you are just starting your observability journey or already are an expert, our courses will help advance your knowledge and practical skills.Our Benefits**** Global... Show more

 • Promoted

Solutions Architect

SchrödingerCambridge, MA, United States
Full-time

As a member of our Enterprise Informatics team, you’ll work directly with top-tier customers, scientists, and developers to deploy, configure, and tune the company's high-end suite of molecular mod... Show more

 • Promoted

Solutions Architect

Paperless PartsBoston, MA, United States
Full-time

SaaS startup helping manufacturers quote faster and win more work.From rockets to medical devices, we power the parts that move the world forward.This position requires activities that are subject ... Show more

 • Promoted

Solutions Architect

Blink - Employee Experience PlatformBoston, MA, United States
Full-time

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Blink is a pioneering digital workplace platform that transforms intranets into dynamic, personalized ... Show more

 • Promoted

Remote Senior Enterprise Solutions Engineer (NA)

SimScale GmbHBoston, MA, United States
Remote
Full-time

A leading engineering software provider in Boston is seeking a Senior Enterprise Solution Engineer to drive application engineering and AI adoption among enterprise customers.The role involves desi... Show more

 • Promoted

Enterprise Solutions Engineer – Americas (Hybrid)

PlanhatBoston, MA, United States
Full-time

A leading customer platform company is seeking an Enterprise Sales Engineer to act as the technical backbone for their sales efforts.The role involves conducting technical discovery, delivering pro... Show more