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Katie Sanford - State Farm Agent
Customer Service Representative - State Farm Agent Team MemberKatie Sanford - State Farm Agent • Lafayette, LA, US
Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Katie Sanford - State Farm Agent • Lafayette, LA, US
30+ days ago
Salary
$38,000.00 yearly
Job type
  • Full-time
Job description

Benefits:

  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development


ABOUT OUR AGENCY:
I opened my agency in 2014, and today I lead a tight-knit team of six. Before becoming an agent, I worked as a State Farm team member, so I understand firsthand what it takes to succeed and grow in this business.

I offer several perks to support and reward my team, including opportunities to earn extra money or additional days off, paid birthdays, a Simple IRA, strong work-life balance, and reimbursement for licensing costs.

Our office culture is very close and drama-free — we work well together, support each other, and keep things simple and positive. I’m looking for someone who fits that environment: a true team player who works hard, stays motivated, and thrives in a collaborative, easygoing setting.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Katie Sanford - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.

QUALIFICATIONS:

  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

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Customer Service Representative - State Farm Agent Team Member • Lafayette, LA, US

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