Customer Service Representative - State Farm Agent Team Member
isaias ruiz state farm agent • Bakersfield, CA, US
29 days ago
Salary
$46,000.00–$65,000.00 yearly
Job type
- Full-time
Job description
Benefits:
- Bonus based on performance
- Paid time off
- Wellness resources
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Signing bonus
- Training & development
- Tuition assistance
- Vision insurance
Position Overview
State Farm Insurance Agent located in Bakersfield, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Isaias Ruiz - State Farm Agent, you will build and develop customer relationships to service our products including auto and life insurance.
Responsibilities
- Build and maintain strong customer relationships by providing timely follow up and support
- Deliver prompt, accurate, and friendly customer service for insurance questions, including availability, eligibility, coverage options, policy changes, transfers, claim submissions, and billing clarification
- Use a needs based, customer focused review process to help customers understand their insurance options and make informed decisions
- Demonstrate a strong work ethic and a total commitment to success every day, with the ability to multitask effectively
What We’re Looking For
- Excellent written and verbal communication skills
- Strong organization and attention to detail
- Self-motivated with a drive to meet goals and help customers
- Positive attitude and a commitment to exceptional customer service
- Ability to multitask and collaborate in a fast-paced team environment
- Bilingual in Spanish is preferred
- Must be willing and able to obtain a California Property & Casualty License and Life & Health License
- Must be available to work the following schedule: Monday - Friday 830a-530p
What to expect
- Competitive Compensation: Hourly base pay plus commissions and performance bonuses
- Full Benefits Package: Medical, dental, vision, group life insurance and Employee assistance program
- Retirement Plan: Employer-sponsored retirement plan with employer match
- Career Development: Paid licensing exam fees, tuition reimbursement, and professional development
- Paid Time Off: Generous PTO and holiday schedule
- Advancement Opportunities: Clear career path in insurance sales and customer service
- Annual Paid Trip Incentive: rewarded annually for top performance and achievement