Talent.com
Micro Electronics
RETAIL COMPUTER TECHNICIANMicro Electronics • Santa Clara, CA, US
RETAIL COMPUTER TECHNICIAN

RETAIL COMPUTER TECHNICIAN

Micro Electronics • Santa Clara, CA, US
30+ days ago
Job type
  • Full-time
Job description

MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.

We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS, starting at $19/hour base pay with productivity incentives to increase hourly rates up to $35.50. If you have a passion for computers and want to have a high earning potential based on your productivity, then Micro Center is the place for you!

You’ll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status.

MAJOR RESPONSIBILITIES

  • Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store
  • Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions
  • Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors
  • Assemble custom computers sold by our expert build-your-own (BYO) sales team
  • Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies
  • Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked
  • Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis

EDUCATION & EXPERIENCE:

  • High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred
  • CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. *Apple certifications highly desirable
  • Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities
  • Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
  • Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

  • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
  • Employee Discount that includes a Friends & Family Discount Program
  • Tuition Reimbursement & Education Discounts
  • Paid Time Off for Regular Associates
  • 401K Plan with Company Match
  • Esteemed Vendor & Company Job Training
  • Career Advancement Opportunities

Micro Center is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their personal growth and careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

Create a job alert for this search

RETAIL COMPUTER TECHNICIAN • Santa Clara, CA, US

Similar jobs

Tier 1 Remote Technician (In Office)

BeewiseCanyon, CA, United States
Remote
Full-time

About BeewiseAt Beewise we develop and operate autonomous robotic beehives that actively protect and support bee colonies enabling sustainable pollination and revolutionizing agri-tech.We combine r... Show more

 • Promoted

Lead Appliance Repair Technician

Mr. ApplianceSan Jose, CA, US
$72,800.00–$83,800.00 yearly
Full-time

Are you the technician others call when they are stuck? Do you get excited when teaching your knowledge of appliances to other technicians? Do you enjoy helping others and teaching your craft? Woul... Show more

IT Support Technician

InterSourcesPleasanton, CA, United States
Full-time

IT Support Technician Onsite Hybrid At Pleasanton, CARole OverviewThe IT Support Technician I will be responsible for providing front-line technical assistance to end-users across hardware, softwar... Show more

 • Promoted

Safety Technician SupportAdministrator

Southland IndustriesUnion City, CA, United States
Full-time

POSITION SUMMARYSafety Technician is responsible for ensuring workplace safety compliance, updating developmental safety policy manuals, training matrix administrations, and fostering a culture of ... Show more

 • Promoted

Vending Technician

SodexoSANTA CLARA, CA, US
$26.00 hourly
Full-time

More details will be provided during the interview process.Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big i... Show more

Floor Tech

SBM Management ServicesHayward, CA, United States
Full-time

Floor TechnicianSBM Management is searching for a Floor Technician that can make the floors sparkle and shine! We are hiring a Floor Technician that has experience ensuring customers have clean and... Show more

 • Promoted

EMC Compliance Technician - II

SGSMountain View, CA, United States
Full-time

EMC Compliance Technician - IISGS is the global leader and innovator in inspection, verification, testing and certification services.Founded in 1878, SGS is recognized as the global benchmark in qu... Show more

 • Promoted

Electronic Equipment Technician

AleronPalo Alto, CA, United States
Permanent

DescriptionAcara Solutions is looking to hire multiple individuals with strong electrical theory and equipment repair experience to join our Palo Alto, CA manufacturing client.This role is Direct H... Show more

 • Promoted

Copper Technicians

Triage-PartnersLos Gatos, CA, US
Full-time

Copper Installation Technician.We are looking for experienced Copper Technicians to perform drop work, installation, maintenance, and troubleshooting of POTS (Plain Old Telephone), high-speed inter... Show more

Registered Veterinary Technician - Lead

San Jose Animal HospitalSan Jose, CA, US
$32.00–$38.00 hourly
Full-time

Lead Registered Veterinary Technicain.Schedule: 32-40 hours/week | Monday-Friday | No weekends or overnights.Compensation is negotiable based on experience and credentials, with an expected startin... Show more

Apartment Maintenance Technician

JT Solution Partners Inc.Sunnyvale, CA, United States
Full-time

We value knowledge and strive to be experts in everything that we do.We know that the little details count the most and we listen to our clients, their companies, and our candidates.We are excited ... Show more

 • Promoted

Remote Care Technician I

AbbottPleasanton, CA, United States
Remote
Full-time

Abbott is a global healthcare leader that helps people live more fully at all stages of life.Our portfolio of life-changing technologies spans the spectrum of healthcare with leading businesses and... Show more

 • Promoted

Technical Lead- Pleasanton CA

Staffing the UniversePleasanton, CA, United States
Full-time

Technical LeadLocation:Pleasanton CADuration:ContractRate:DOEMust Have Skill Set:Experience with:Proficiency in Adobe Suite is the first preference.The candidate should possess experience in implem... Show more

 • Promoted

Restoration Lead Technician

IICRCMilpitas, CA, United States
Full-time

Do you love helping people through difficult situations? Then don't miss your chance to join our Franchise as a new Restoration Lead Technician.In this position, you will be making a difference eac... Show more

 • Promoted

Sterile Processing Technician/Medical Supply Technician

Ansible Government SolutionsStanford, CA, United States
Full-time

Ansible Government Solutions, LLC (Ansible) is currently recruiting multiple Sterile Processing Technicians to support the VA Palo Alto Health Care System located at 3801 Miranda Avenue, Palo Alto,... Show more

 • Promoted

Technician I, Remote Care

StaffingPleasanton, CA, United States
Remote
Full-time

The OpportunityThis position works out of our Pleasanton, California location in the Heart Failure Division.In Heart Failure (HF) business, we're developing solutions to diagnose, monitor and manag... Show more

 • Promoted

Tier 1 Network Technician

KaavHayward, CA, United States
Full-time

Alameda County Phone System Update Technician.Onsite work in Alameda County, California.Contract - 3 months with potential to extend.We need up to 4 tier 1 techs, with some telecom experience prefe... Show more

 • Promoted

Medication Technician

Integral Senior Living | Solstice Senior LivingSan Jose, CA, United States
Full-time +1

Integral Senior Living (ISL) proudly manages care and lifestyle-focused Independent Living, Assisted Living and Memory Care communities across California and surrounding areas serving thousands of ... Show more

 • Promoted

Computer Debug Technician

VoltFremont, CA, United States
Full-time

Move Forward with Volt!Volt is immediately hiring 1st and 2nd shift Computer Debug Technicians in Fremont, CA.As a Debug Technician, you will:Conduct repair for all server products to meet commerci... Show more

 • Promoted

SUPPLY TECHNICIAN (INVENTORY MANAGEMENT)

US Government JobsMountain View, CA, United States
Full-time

Supply Technician (Inventory Management)This position is located in the Materiel Management Flight of the Logistics Readiness Squadron, Mission Support Group, at an ANG Aviation Wing and is part of... Show more