The Director of (Hospitality, Drive Through, Front of House) is responsible for:
· Always delivering crave-able food, in a timely manner, that meets or exceeds
Chick-fil-A Quality Requirements
· Coaching the behaviors of all Team Leaders and Team Members who work in the Kitchen. Those behaviors include:
o Sense of Urgency that creates surprisingly fast Speed of Service
o Attention to detail that ensures preparation and production procedures are followed
o Execution of systems that ensure a refreshingly clean environment
o Maintaining a work environment that ensures and promotes food safety
o Vigilant attention to the organization and appearance of the restaurant
· Inventory management
o End-of-Month counts and input
o Maintaining accurate transfer logs
o Effective & efficient ordering
· Maintaining a LEAN production environment
· Coaching, evaluating, and providing accountability for all Team Members
· Collaborate with other Directors to ensure unity and clarity
· Holding each other (Directors) accountable for their roles and responsibilities
A Director should:
· Work a maximum of up to fifty hours per week in the restaurant
· Allocate at least two hours per week to planning
· Focus on systematically and effectively communicating all goals and success factors to Team Members
· Combine critical thinking and practical leadership to create a culture of innovation
· Effectively coach and give direction
· Intentionally and methodically grow and nurture relationships with the staff
· Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year
· Enthusiastically and passionately lead the team
Requirements
Company Information
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Director • Jacksonville, FL, US
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