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Texas Tech University
Program ManagerTexas Tech University • Lubbock
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Program Manager

Program Manager

Texas Tech University • Lubbock
30+ days ago
Job type
  • Full-time
Job description

Major/Essential Functions

  • Design, implement, and oversee the MVP Peer-to-Peer (C.A.R.E.S.) Program to support the academic, personal, and professional success of military-connected students.
  • Recruit, hire, train, supervise, and evaluate student peer mentors and ambassadors while fostering leadership development and professional growth.
  • Develop and coordinate monthly student engagement activities, career development workshops, networking opportunities, and community-building events that promote student connectedness and success.
  • Connect military-connected students with appropriate campus and community resources through individualized referrals and proactive outreach.
  • Build collaborative partnerships with university departments, student organizations, and external agencies to enhance support services for military connected students.
  • Participate in the continual development and enhancement of Military & Veteran Programs initiatives andservices.
  • Support and promote Green Zone Military Culture Awareness training and other educational initiatives that increase campus understanding of military-connected students.
  • Maintain proficiency in applicable federal, state, university, and veterans' education laws, regulations, policies, and best practices.
  • Develop and implement program assessment strategies using qualitative and quantitative data to evaluate program effectiveness, student engagement, retention, and learning outcomes.
  • Prepare reports, presentations, and annual assessments demonstrating program impact and identifying opportunities for continuous improvement.
  • Manage the C.A.R.E.S. marketing initiatives, communications, and promotional materials.
  • Represent Military & Veteran Programs at university events, orientations, outreach activities, and community functions.
  • Perform other duties as assigned in support of the mission of Military & Veteran Programs.

Preferred Qualifications

  • Bachelor's degree in Higher Education, or 4 years in related field. (Degree in Student Affairs, Counseling, Education, Public Administration, or a related field preferred.)
  • Experience developing or managing peer mentors, ambassador, student leadership, or student success programs within higher education.
  • Experience working with military-connected students, veterans, or military family populations.
  • Knowledge of holistic wellness frameworks, case management principles, and campus/community referral processes.
  • Experience planning educational programming, workshops, and student engagement initiatives.
  • Demonstrated experience with assessment, data analysis, and program evaluation.
  • Green Zone Military Culture Awareness certification or demonstrated knowledge of military culture.
  • Experience managing higher education grants, marketing, and event planning.

Special Instructions to Applicants

Include Cover, Resume, and 3 Reference with application submission.

Knowledge, Skills, and Abilities

  • Strong organizational, project management, and time management skills with the ability to manage multiple priorities.
  • Excellent written, verbal, and interpersonal communication skills.
  • Demonstrated ability to build collaborative relationships with students, faculty, staff, and community partners.
  • Ability to recruit, train, supervise, and mentor student leaders. Knowledge of student development theory, student engagement practices, and retention strategies.
  • Ability to create comprehensive programming that supports various student populations.
  • Experience with data collection, assessment, reporting, and continuous program improvement.
  • Proficiency with Microsoft Office Suite and university technology systems.
  • Knowledge of military culture and the unique experiences of veterans, service members, dependents, and spouses.
  • Ability to exercise sound judgment, maintain confidentiality, and appropriately refer students experiencing academic or personal concerns.
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Program Manager • Lubbock

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