Talent.com
TeamLogic IT, Lincoln, NE
Level III Engineer/TechnicianTeamLogic IT, Lincoln, NE • Lincoln, NE, US
Level III Engineer/Technician

Level III Engineer/Technician

TeamLogic IT, Lincoln, NE • Lincoln, NE, US
3 days ago
Salary
$75,000.00 yearly
Job type
  • Full-time
Job description
Benefits:
  • Paid time off
  • Training & development
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary

Benefits/Perks
  • Flexible Scheduling
  • Career Advancement Opportunities
  • Competitive Compensation
  • People First Culture

Company Overview
If you have a problem-solving background and skillset for IT with a determined mindset to overcome any obstacle, you’ll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That’s a good thing since technology is always advancing, creating an environment that’s fast-paced and dynamic. When you work for a local office, you’re part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.

Summary
Your role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the Engineer/Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties.
You are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily. The Engineer/Technician will possess the ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills.
As a Level III Engineer/Technician, you will work jointly with the sales team to provide pre-sales and post-sales support, including tasks such as discovery meetings, site surveys, proposals, and presentations on technical assessments, implementations, and ongoing technical account management. The selected candidate will be results-oriented, self-motivated, energetic, professional, reliable, and a team player

Level lll Engineer/Technician Responsibilities:
  • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
  • Provisioning and system setup for new hires.
  • Prioritize incidents and service requests according to defined processes to meet defined SLAs.
  • Use remote tools and diagnostic utilities to aid in resolving support requests.
  • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
  • Installing and configuring hardware and software components throughout various network infrastructure devices.
  • Install antivirus software and ensure virus definitions are up to date.
  • Server administration via Active Directory, File & Print services, DNS, DHCP.
  • Network firewall and switch administration and maintenance.
  • Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
  • Establishing good relationships with all departments and colleagues.
  • Ensuring company safety and security standards are met.
  • Some network and server solution design and architecture.

Level III Engineer/Technician Requirements:
  • College diploma or university degree in the field of Computer Science and/or 5 years equivalent work experience.
  • Experience with desktop and server operating systems including Windows 10, Windows 11, Server 2008, Server 2012, Server 2016, 2019, and Mac OS, Microsoft M365, Sharepoint, Entra, Azure and Intune. Network+ Certifications, CCNA/CCEA/CCIA (optional).

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

Create a job alert for this search

Level III Engineer/Technician • Lincoln, NE, US

Similar jobs

County Meter Reader

Meter ReaderCeresco, NE
Full-time

Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used, cleaning of meter boxes, and removal of vegetation impeding access to meters... Show more

 • Promoted

Maintenance Tech I

PrimeSitesLincoln, NE, United States
Full-time

To Apply:https://hoppedevelopment.PrimeSites is seeking a motivated Maintenance Technician I to join our growing team.This position is ideal for an individual with basic maintenance experience who ... Show more

 • Promoted

Forklift Operator

Frito LayCeresco, NE
Full-time

We are seeking a skilled and reliable Forklift Operator to join our team.The ideal candidate will be responsible for operating a forklift to move, locate, relocate, stack, and count merchandise wit... Show more

 • Promoted

HVAC Service Technician - Lincoln, NE

Trane TechnologiesState House, NE, United States
Full-time

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet ... Show more

 • Promoted

Consumer Research Panel Member

GL IncBeatrice, Nebraska
$15.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Regional CDL A Drivers - Home Weekly

Premier TransportationFilley, NE, United States
Full-time

Regional Class A CDL Drivers - Home Weekly.Dive into a career that offers a job and a lifestyle where your efforts are recognized, and your success is celebrated.At Premier, we’ve built a culture t... Show more

 • Promoted

Freelance Vacancy Compliance Verifier

FAR InspectionsBeatrice, NE, United States
Full-time

Residential Mortgage Inspector.FAR Inspections is actively seeking a reliable independent contractor to perform residential mortgage inspections in Gage County, Nebraska and surrounding communities... Show more

 • Promoted

Maintenance Technician II

Drury HotelsLincoln, NE, United States
Full-time

New Hotel Opening in December 2025! Starting at $20.Property Location:920 Q Street - Lincoln, Nebraska 68508You belong at Drury Hotels.Getting a job is just the beginning.Finding a place where you ... Show more

 • Promoted

Coca-Cola Quality Control Technician

TradeJobsWorkforce68310 Beatrice, NE, US
Full-time

Make an impact in the role of Coca-Cola Quality Control Technician to follow safety procedures and company policies, provide excellent service to customers and team members, and gain knowledge of c... Show more

 • Promoted

Project Manager II: Confluence Technology Group

Commonwealth Electric Company of the MidwestLincoln, NE, United States
Full-time

Confluence Technology Group Job Post.Confluence Technology Group is a leading specialty contractor delivering high-performance low-voltage and technology solutions located in Arizona, Iowa, Nebrask... Show more

 • Promoted

HVAC Controls Technician III

Daikin AppliedLincoln, NE, United States
Full-time

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025!Daikin Applied is seeking a full-timeHVAC Controls Technician III.You'll have the opportunity... Show more

 • Promoted

Sofware Engineer

TradeJobsWorkForce68310 Beatrice, NE, US
Full-time

Analyze, design and develop tests and test-automation suites.Design, create and develop a processing platform using various configuration management technologies.Test software development methodolo... Show more

 • Promoted

M1112 - Store Leader-maurices

MauricesBeatrice, NE, United States
Full-time

At maurices, we're all about feel-good fashion for real life.We're committed to our service with style promise and to offering affordable fashion that takes women from workday to weekendand all of ... Show more

 • Promoted

Maintenance Technician

NP Dodge CompanyLincoln, NE, United States
Full-time

Sign-on Bonus!!! (1/2 paid at 90 days of continuous employment, 1/2 paid at 9 months of continuous employment) Division Summary:NP Dodge Management company specializes in the management of multifam... Show more

 • Promoted

Maintenance Technician- 2nd Shift

Vertiv Group Corp.Lincoln, NE, United States
Full-time

Job DescriptionPOSITION:Maintenance TechnicianSummary: Responsible for troubleshooting, repair and preventative maintenance of all plant equipment.Responsibilities:Responsible for providing emergen... Show more

 • Promoted

ASST STORE MGR in BEATRICE, NE S03025

Dollar GeneralBeatrice, NE, United States
Full-time

At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient store locations, distribu... Show more

 • Promoted

HVAC Service Technician - Lincoln, NE

Trane Technologies plcLincoln, NE, United States
Full-time

At Trane TechnologiesTM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible f... Show more

 • Promoted

Dispense Technician

Retail Dispense SolutionsLincoln, NE, United States
Full-time

Dispense Technician This is a 1099/Contractor Position (with opportunity for growth) Pay:$1,000 - $1,400 salary paid weekly Key Responsibilities Work with team lead and fellow technicians to comple... Show more