Software Engineer I

Responsibilities

: • Be the primary contact and lead support associate for multiple applications. • Play a critical role in supporting the application lifecycle (design, develop, test, release and support) based on detailed requirements and guidance from senior engineers/leads. • Collaborate with technical/business leaders and product owners to acquire and understand requirements / acceptance criteria. • Develop, maintain, test, analyze performance, troubleshoot / fix applications and applicable code • Support mission critical applications and assist in the resolution of customer issues. • Design backend database schemas. • Produce deliverables with clean, well-documented and easily maintainable code that adheres to defined coding standards. • Write unit / UI tests to identify defects and leverage CI/CD for building and deploying code. • Triage production issues and work with multiple teams to perform problem analysis • Assign and review tasks from junior and offshore software engineers. • Participate in conducting new hire interviews. • Influence the discovery and decision-making process when changes to standards and technology are required (tools, conventions and design patterns) • Provides support to the business by responding to user questions, concerns, and issues (for example, technical feasibility, implementation strategies) • Other projects as assigned