Talent.com
JSN Networks
Shift LeaderJSN Networks • Algonquin, IL, US
Shift Leader

Shift Leader

JSN Networks • Algonquin, IL, US
30+ days ago
Job type
  • Full-time
Job description

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Shift Leader

Dunkin’ Donuts Shift Leader Job Summary

Summary:

Shift Leaders are generally responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Responsibilities Include

  • Maintain Operational Excellence
  • Support a respectful team environment
  • Communicate shift priorities, goals and results with team members
  • Support the training of crew members as requested
  • Provide coaching and feedback to crew members
  • Work in a Team Environment
  • Create and maintain a guest first culture in the restaurant
  • Resolve guest issues
  • Ensure Brand standards, recipes, and systems are executed
  • Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
  • Drive Profitability
  • Drive sales goals and results
  • Execute restaurant standards and marketing initiatives
  • Manage cash over/short during shift
  • Ensure all products are prepared according to Brand standards

Skills/Qualifications

  • Fluent in English
  • Restaurant, retail, or supervisory experience
  • Math and writing skills
  • Basic computer skills
  • High School diploma or equivalent, preferred

Competencies

  • Passion for Results
  • Understands and exceeds guest expectations, needs and requirements
  • Develops and maintains guest relationships
  • Displays a sense of urgency with guests
  • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
  • Resolves guest concerns by following Brand recommended guest recovery process
  • Guest Focus
  • Sets and maintains high standards for self and others, acts as a role model
  • Consistently meets or exceeds goals
  • Contributes to the overall team performance; understands how his/her role relates to others
  • Problem Solving and Decision Making
  • Identifies and resolves issues and problems
  • Uses information at hand to make decisions and solve problems; includes others when necessary
  • Interpersonal Relationships & Influence
  • Develops and maintains relationships with team
  • Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Create a job alert for this search

Shift Leader • Algonquin, IL, US

Similar jobs

Shift Leader

WingstopHuntley, IL, United States
Full-time

Shift LeaderWingstop's mission is to serve the world flavor.Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides.For people who d... Show more

 • Promoted

Assistant Manager

Jersey Mike's SubsGeneva, IL, United States
Full-time

Are you a highly skilled and motivated individual looking for a dynamic role as an Assistant Manager at Jersey Mike's Subs? Do you thrive in a fast-paced and high-stress environment? If so, we have... Show more

 • Promoted

Restaurant Shift Manager

Noodles & CompanyLake In The Hills, IL, United States
Full-time +1

At Noodles & Company, our mission is to nourish and inspire every team member, guest, and community we serve.We are hiring Shift Managers to lead, coach, and work alongside our teams to deliver gre... Show more

 • Promoted

Shift Leader

Panda Restaurant GroupHuntley, IL, US
$17.50 hourly
Full-time

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,... Show more

Shift Manager/Leader $17-$23

McDonald'sCary, IL, United States
Full-time

I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow.The Job for Me Get a job that inspires your best and moves you forwar... Show more

 • Promoted

Team Leader - Living Room - 3rd Shift

ThresholdsMchenry, IL, United States
Full-time

The Team Leader, Living Room is a part of the management structure of the program, and reports to the Program Director of the McHenry Crisis Response program.The Team Leader is responsible for the ... Show more

 • Promoted

Assistant Store Leader (Assistant Manager)

7-elevenBatavia, IL, United States
Full-time

Assistant Store Leader (Assistant Manager).If you enjoy working as part of a management team and have previous supervisory experience, we would love the opportunity to talk with you about our Assis... Show more

 • Promoted

Sales Lead - Chico's

Chico's FAS, Inc.Geneva, IL, United States
Full-time

The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability.Performs various sales and r... Show more

 • Promoted

Team Lead - MIC

Panera BreadStreamwood, IL, United States
Full-time

Panera Cafe Team Lead Manager In Charge.Want to work in a place where you can learn, laugh, be supported, be yourself and reach your goals? If so, then Panera is for you.We do everything possible ... Show more

 • Promoted

Team Manager - Chicago Bread

PaneraWoodstock, IL, United States
Full-time

Hamra Enterprises - an award-winning franchisee of Panera Bread, has great opportunities for driven people who are looking for a fun, energetic atmosphere with room to grow.Do you wear your smile w... Show more

 • Promoted

SHIFT MANAGER

Taco BellCarpentersville, IL, United States
Full-time

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer.Franchisees are independent business owners who set their own wage a... Show more

 • Promoted

Assistant Service Center Manager

ValvolineFox Lake, IL, United States
Full-time +1

Assistant Service Center Manager.At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people.We demonstrate that belief every day by living a safety cultu... Show more

 • Promoted

Shift Leader

McAlister's DeliMontgomery, IL, US
Full-time

As a shift leader, your responsibilities include training new associates, helping FOH run as smoothly as possible, and running your shift efficiently and effectively. Show more

Shift Leader

The Procaccio CorporationStreamwood, IL, US
Full-time

We are looking for the next ROCK STAR to join our family at Jimmy John’s! A Jimmy John's Shift Lead is responsible for providing world-class customer service and executing fast and accurate sandwic... Show more

Area Manager, Fulfillment Operations-North Aurora, Illinois, United States

Softbank Investment AdvisersNorth Aurora, IL, United States
Full-time

As a member of the ShipBob team, you will.Grow with an Ownership Mindset: We champion continuous learning and innovation.You'll take on real problems, create tangible solutions, and drive results t... Show more

 • Promoted

Maintenance Supervisor -1st shift

Forest Recruiting Group aka Affiliated Recruiters NetworkSaint Charles, IL, United States
Full-time

Maintenance Supervisor 1st Shift.Job Summary of the Maintenance Supervisor: The 1st shift Maintenance Supervisor will lead the maintenance teams in the installation, repair, and preventive mainten... Show more

 • Promoted

Maintenance Supervisor -1st shift

SteveRecruiter, LLCSaint Charles, IL, United States
Full-time

Maintenance Supervisor 1st Shift.The 1st shift Maintenance Supervisor will lead the maintenance teams in the installation, repair, and preventive maintenance of all critical equipment across the p... Show more

 • Promoted

Assistant Manager

Inspire BrandsAurora, IL, United States
Full-time

Working at Dunkin', we support our team members for your best days, your worst your every day.Our team members are the ingredients of goodness, and we make certain that we're all in for the win.B... Show more

 • Promoted

Shift Leader

Oberweis DairyElgin, IL, United States
Full-time

Now Hiring: Shift Leader/Key Holder Ice Cream Dream Team.Do you believe sprinkles make everything better? Are you a natural leader who loves making people smile?.If so we want YOU on our team!.We'... Show more

 • Promoted

Maintenance Supervisor -1st shift

Sun RecruitingSaint Charles, IL, United States
Full-time

Maintenance Supervisor 1st Shift.Job Summary of the Maintenance Supervisor: The 1st shift Maintenance Supervisor will lead the maintenance teams in the installation, repair, and preventive mainten... Show more