Customer Service Representative - State Farm Agent Team Member

Benefits:

• 401(k)
• Bonus based on performance
• Health insurance
• Paid time off
• Training & development
• Company parties
• Competitive salary
• Free food & snacks

Position Overview


State Farm Insurance Agent located in Brooklyn, NY is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Chandy Frias - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.


Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary
• Commission
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Detail oriented
• Sales Oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Bilingual - (Russian, Spanish, Mandarin, Cantonese)
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Position may require travel