Summary
• – Administers the electronic Learning Management and Training Management request system;
• – Creates and maintains GMP curricula, and user groups for all supported functional areas and assigns them accordingly;
• – Provides reports/queries/metrics as requested from Learning Management System for compliance and supports miscellaneous requests;
• – Collaborates with internal IT to provide LMS troubleshooting;
• – Recognizes and resolves training discrepancies. Communicates any such occurrence and corrective action to affected personnel;
• – Reviews and approves accuracy of documents for training information and updates document effective dates through companies Document Management systems (DMS);
• – Manages, schedules, and coordinates training for GMP courses;
• – Organizes and prepares training course materials such as handouts, supplies and visual materials;
• – Amends and revises materials as necessary, in order to adapt to changes that occur;
• – Uploads training scores as appropriate into LMS;
• – Maintains Curriculum Catalog on all curricula data that is inputted into the LMS to ensure integrity across all users;
• – Authors documents regarding LMS processes, policies and training in DMS as necessary;
• – Acts as a support fielding questions and issues from internal customers related to the business and systems;
• – Files all training documentation (hard copy) and provides general administrative support of department as required;
• – Trains new team members and provides one-on-one coaching to LMS learners, management or designee;
• – Grant security roles as appropriate;
• – Contributes to completion of training system-related objectives as assigned;
• – Performs other tasks as assigned;
REQUIRED COMPETENCIES: Knowledge, Skills, and Abilities:
• – Must have basic GMP and Quality knowledge.
• – Intermediate skills to navigate a document management system (DMS) and Learning Management System (LMS).
• – Must be able to properly communicate e-mails and routine business matters with management with high level of accuracy.
• – Must demonstrate basic writing skills and be able to follow technical reports.
• – Must be action-oriented and customer-focused and possess learning agility.
o Excellent organizational and written skills.
o Ability to work independently, have a high degree of accountability and accuracy of work.
• – Intermediate skills in design, development, and implementation of training.
• – Proficient in MS Outlook, Word, Excel and PowerPoint.
Education and Experience:
• Bachelors degree preferred
• 3 or more years of relevant systems experience in a regulated industry required, preferably in Life Sciences.
• Learning Management System (LMS) background preferred.
• An equivalent combination of education and experience may substitute
Learning Management System (LMS) Administrator Specialist • Summit, NJ
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