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Midas Hospitality
Front Desk AgentMidas Hospitality • Charlotte, NC, USA
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Front Desk Agent

Front Desk Agent

Midas Hospitality • Charlotte, NC, USA
14 days ago
Job type
  • Full-time
  • Quick Apply
Job description
Front Desk Agent- Element: Charlotte, NC Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality:Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Element hotel located in Charlotte, NC. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns. What You Will Be Doing:Greets, registers, and assigns rooms to guests. Issues room key and gives directions.Sorts incoming mail and faxes for guests.Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.Keeps records of room availability and guests' accountsputes bill, collects payment, and makes change for guests.Makes, confirms, and cancels reservations. The Ideal Candidate:Previous experience as a Front Desk Agent is preferred Experience in a customer service industry is required About Us:From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: We offer a range of benefits including, but not limited to:Growth and development tools and access to learningRobust PTO policiesMedical/Dental/Vision Coverage401k matchingEmployee Assistance Program Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.

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Front Desk Agent • Charlotte, NC, USA

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