Table Games Dealer (Harrah's Metropolis, Illinois)

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

• Our Mission: “Create the Extraordinary”
• Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
• Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY-

Takes and pays losing and winning bets; deals assigned game in a professional manner, while extending the utmost in courtesy and game protection.

HOW YOU WILL CREATE THE EXTRAORDINARY-

• Converse with players; the length and content would be determined by good judgment and common sense.

• Utilize the highest degree of technical skill in dealing the game, providing prompt, accurate andcourteous service to playing customer, in accordance with the accepted operating rules, policies and procedures.

• Maintain a proper pace of the game (fast, even tempo, giving players enough time to make bets, but not allowing the players to set the pace).

• Process all cash and otherwise maintain proper handling and custody of cash and gaming check entrusted to him.

• Take losing bets and pay winning bets according to established rules and procedures.

• Notify floor person of any irregularities in customer play and transactions during shift.

• Performs other related duties as requested.

• Must assure exceptional customer service to all patrons by communicating in a pleasant, friendly and professional manner at al times.

• Must assist patrons in answering questions and direct them to areas of safety during emergencies as instructed by management, security or senior crewmembers.

WHAT YOU WILL NEED-

• Must be High School graduate or GED equivalent. Minimum of 2 years experience as a Dealer in 2 or more primary games (BJ, Craps, Roul) preferred.
• Must have a neat and professional appearance and upbeat and enthusiastic personality. Must be 21 years of age.
• High School diploma or GED equivalent required. Must possess good organizational and customer relation skills.
• Total compliance with all Internal Controls and Company Policies as required

ADDITIONAL REQUIREMENTS-

PHYSICAL - Must be able to:

• Stand for prolonged periods of time.

• Tolerate noise and /or dimly lit environment.

• Reach and bend from a standing position of approximately forty-eight (48) inches across the table, left, center and right.

• Have eye/hand coordination and manual dexterity necessary to handle cards, chips and currency.

• Must be able to handle currency and coin.

• Must be able to see in normal vision range.

• Must be able to see and differentiate colors.Cannot be colorblind.

• Climb stairs repeatedly.

MENTAL - Must be able to:

• Ability to read and write.

• Must have basic math skills to distinguish winning/losing combinations and complete customer transactions.

• Establish and maintain a relationship with customers for repeat business.

• Must have ability to communicate directly and by transcription with guests, general public, management and staff.

• Understand and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels and other instructions.

• Must be able to work under stressful conditions.

GAMING

Must have the ability to hold an Occupational License as required by the Illinois Gaming Board.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (. emergencies, changes in personnel, workload, rush jobs or technical developments).

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

FLSA STATUS:

LEGAL EMPLOYER: MIL

MULTI-PROPERTY: NO

BONUS PLAN:NO

LICENSE(S):Illinois Gaming Level

EEO CODE: