Talent.com
Rent-A-Center
Customer Service RepresentativeRent-A-Center • Phoenix, AZ, US
Customer Service Representative

Customer Service Representative

Rent-A-Center • Phoenix, AZ, US
30+ days ago
Job type
  • Full-time
Job description

Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements.

Main Responsibilities of a Customer Service Representative

  • Serves customers by providing all necessary service and product information.
  • Resolves service and product problems.
  • Ensures customer satisfaction and pleasant user experience.

Customer Service Representative Job Description

We are looking for an experienced and seasoned customer service representatives who will always be on top of their performance and make a contribution to the overall excellence of our customer service.

Customer service representative is the first line of contact with the customers for any business. So, that means that we need a person who fully understands the importance of this job and is willing to show all the dedication needed.

Customer service is important for building trust with customers, so our perfect candidate must have great organizational and communication skills.

A perfect candidate that we have in mind must be creative, organized, and highly skilled in processing customer adjustments and maintaining financial accounts.

By analyzing customer needs and collecting customer information, our customer service representative recommends potential services and products to management. By accomplishing related results, our top-quality candidate contributes to the team effort.

Responsibilities of a Customer Service Representative

  • Answers service and product questions to attract potential customers.
  • Recommends other services and products based on the known information.
  • Records account information to open customer accounts.
  • Updates account information.
  • Maintains customer records.
  • Resolves service and product problems.
  • Clarifies customers' complaints.
  • Determines the cause of the problem.
  • Provides adequate solutions to problems according to the policy.

Customer Service Representative Job Requirements

  • Multitasking
  • Analyzing information
  • Resolving conflict
  • Phone skills
  • Listening
  • Documentations skills
  • Market Knowledge
  • Problem-solving
  • Quality focus
  • Communication skills
  • Product knowledge
  • Customer service

Rent-A-Center is a rent-to-own industry leader with a mission to improve the quality of life for our customers. We understand that making decisions about big items like furniture, appliances, and electronics is a big deal, which is why we offer the Rent-A-Center Worry-Free Guarantee: We give you the name-brand items you want, like Ashley Furniture, Whirlpool appliances and Samsung electronics, at a payment you can afford with the option to own it when you're ready. Plus, we offer 6 months same as cash, an early purchase discount, competitor price match and free same-day delivery.

Create a job alert for this search

Customer Service Representative • Phoenix, AZ, US

Similar jobs

Customer Service Representative

Mr. ApplianceTempe, AZ, United States
Full-time

As a Customer Service Representative.As Customer Service Representative, you are the key component in providing excellent customer service by creating World Class customer service experiences for c... Show more

 • Promoted

Customer Service Representative

The Reserves Network, Inc.Tempe, AZ, United States
Full-time

Your New Organization: Looking to build your career in an exciting industry and a growing world class organization? They are the largest pest control company in the world, and they are looking to a... Show more

 • Promoted

CUSTOMER SERVICE REPRESENTATIVE I

Ace ParkingPhoenix, AZ, United States
Full-time

Customer Service Representative IOne of the reasons why we are the nation's leading parking management expert is because we recognize that people are what makes our company successful.It is this re... Show more

 • Promoted

Customer Service Representative

Chadwell SupplyPhoenix, AZ, United States
Full-time

Join Our Growing FamilySmart, innovative, and hard-working? Perfect! We are growing and need the right people with the right mindset.Join our family and find a home where you will enjoy working wit... Show more

 • Promoted

Customer Service Representative

CaliberTempe, AZ, United States
Full-time

Customer Service RepresentativeTempe - ChandlerCaliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited... Show more

 • Promoted

Customer Service Representative

George BrazilPhoenix, AZ, United States
Full-time

Customer Service Representative - Residential Home Services Employee-Owned.At George Brazil Plumbing & Electrical, every great service experience begins with a great conversation.For 70 years, ... Show more

 • Promoted

Customer Service Representative-Bilingual a plus

Cash 1Phoenix, AZ, United States
Full-time +1

Are you a bilingual (Spanish-English) customer service superstar with a competitive spirit and a knack for staying cool under pressure? Look no further than CASH 1 - a fast-growing loan company tha... Show more

 • Promoted

Customer Services Representative

TrudoorPhoenix, AZ, US
Full-time

Commercial door distributor seeking a Customer Service Representative.We offer a great work environment, competitive wages, paid holidays, paid vacation, sick days and health insurance benefits. Show more

 • Promoted

B2B Sales Representative

Slice Merchant ServicesMaricopa, AZ, US
Full-time

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions... Show more

 • Promoted

Customer Service Representative I

MedImpactTempe, AZ, United States
Full-time

Pharmacy Technician Certified Customer Service RepresentativeMedImpact Healthcare Systems, Inc.Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch s... Show more

 • Promoted

Customer Service Representative

Destination Pet, LLCPhoenix, AZ, United States
Part-time

Customer Service Representative at Deer Creek Animal HospitalWelcome to Destination Pet.We are One Packa united team working together to elevate the love and lives of pet families.Our pet-obsessed ... Show more

 • Promoted

Customer Service Representative

Gila River Business EnterprisesBapchule, AZ, United States
Part-time

LOCATION:2577 Casa Blanca Rd, Bapchule, AZ 85121 COMPENSATION:Starting at $15.DOE HOURS OF WORK:Part-Time, Hourly FLSA STATUS:Non-Exempt SUPERVISORY:No REPORTS TO:Store Manager Position Summary:Thi... Show more

 • Promoted

Customer Service Representative

MSR TechnologiesPhoenix, AZ, United States
Full-time

Job Summary:We are looking for a detail-oriented and motivated individual to join our Survey Department.The ideal candidate will provide support through various administrative tasks, including phon... Show more

 • Promoted

Customer Service Representative

Pyramid ConsultingScottsdale, AZ, United States
Full-time

Customer Service RepresentativeImmediate need for a talented Customer Service Representative with experience in the Insurance Industry.This is a 07months contract opportunity with long-term potenti... Show more

 • Promoted

Customer Service Representative - Phoenix, AZ

Oak St. HealthPhoenix, AZ, United States
Full-time +1

Aetna One AdvocateWe're building a world of health around every individual shaping a more connected, convenient and compassionate health experience.At CVS Health, you'll be surrounded by passionate... Show more

 • Promoted

Customer Service Representative

RencataPhoenix, AZ, US
Full-time

Payment Specialist/Customer Service Representative Phoenix, AZ 85021 (Onsite) $25.Contract-to-Hire Quarterly Performance Bonus Opportunity Make an Impact While Helping Others Achieve Their Goals We... Show more

 • Promoted

Customer Service Representative

IEWCPhoenix, AZ, United States
Full-time

Customer Service RepresentativeThe Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers.Reporting to the Customer Service Team Lead, this role... Show more

 • Promoted

Customer Service Representative I

TrulitePhoenix, AZ, United States
Full-time

Customer Service Representative IWhat Brought You HereTotal compensation pay range $18.Quarterly safety bonus opportunitiesQuarterly production bonus opportunitiesShift Days and Hours Monday Friday... Show more

 • Promoted

Customer Service Representative

Mattamy HomesScottsdale, AZ, United States
Full-time +1

Title:Warranty Service Technician (Customer Service) Location:Phoenix, AZ Employment Type:Full-Time / Permanent / Onsite Who we are Mattamy Homes is the largest privately owned homebuilder in North... Show more

 • Promoted

Customer Service Representative

Polly Insurance Agency LLCPhoenix, AZ, United States
Full-time

Customer Service RepresentativeJoin team of professionals that are out to disrupt and transform the insurance and auto retail industries.Polly is looking for a Customer Service Representative to jo... Show more