Extended Family Incorporated -
DSW SUPERVISOR JOB DESCRIPTION
EXTENDED FAMILY, INC.
Do you enjoy making a significant difference in the lives of DSW’S & clients? We are seeking a dedicated DSW Supervisor with the ability to multi-task, prioritize and adhere to all state regulations and maintain compliance.
BENEFITS:
Competitive Salary based on experience.
Work with a company that cares about their clients and staff.
Team oriented working environment.
Progressive company with expansion plans.
A substantial payment toward health insurance based on enrollment.
Hours: Monday-Friday 8:00 – 4:30 pm. Every other Friday off at noon, unless needed for job commitments.
EDUCATION:
High school diploma required, some college preferred.
Any healthcare education a plus.
EXPERIENCE:
MUST HAVE WORKED AS A SUPERVISOR FOR A MINIMUM OF 1 YEAR. PREFERABLY IN THE HEALTHCARE INDUSTRY.
OTHER SUPERVISORY EXPERIENCE A PLUS.
QUALIFICATIONS:
· Professional demeanor.
· Respect all clients, their families, DSWs, staff & management.
· Reliable, dependable & on time!
· Outgoing personality with a positive attitude.
· Excellent written and verbal communication skills.
· Excellent time management and planning skills.
· Detailed oriented and able to multi-task.
· Ability to problem solve in a professional diplomatic manner.
· Adapt quickly to change.
· Work well with multiple personalities.
· Skills that can assist DSWs &/or clients with any issue, able to diffuse the situation by listening completely to their concerns before speaking.
· Must have reliable transportation, valid driver’s license and safe driving record
· Agree to preserve the confidentiality of all clients, their families, staff management & company information
· Experienced at using a laptop, emails, scanning, copier & fax
· Must adapt quickly to new computer programs.
JOB FUNCTIONS/RESPONSIBILITIES:
· Conduct in-person visits with each DSW, required to evaluate performance, client status changes, and emergency drills conducted to ensure services provided per ISP requirements, annual and as needed.
· Supervisor must verify DSW visits daily to ensure services are provided in accordance with the ISP.
· If DSW positions cannot be staffed, the DSW Supervisor must report to work.
· Supervisor is responsible for answering after hour & staffing calls on rotation.
· Setting up client binders, check yearly.
· Supervisor must complete accident/incident reports within 24 hours. Report all accidents/incidents & complaints to Manager ASAP. Also, the Home Care Supervisor must complete accident/incident follow up reports 3 days thereafter.
· Create schedules for DSWs, initially, annually and as needed.
· All client & employee documents must be scanned into data base and filed immediately. Conduct daily PA checks to ensure all clients have a valid PA.
· Handle filing, generating reports, answer phones, ordering supplies.
· Immediately report any indication of a potentially significant issue developing to Manager.
· Retain proper documentation regarding all client and staff communication
· Ability to understand and fully carry out, instructions given by Director or Manager.
· Must sign in and out on the Sign-In Sheet.
· Add all events to calendar in database.
· You will be a part of our team, therefore, you may be asked to attend & assist in fun community functions, such as: trade shows, fairs or other company events along with other office personnel.
· Keep open lines of communication with office staff.
· Any additional job related tasks as assigned by Executive Director
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