Talent.com
Wendy's
Shift ManagerWendy's • Odessa, TX, US
Shift Manager

Shift Manager

Wendy's • Odessa, TX, US
12 days ago
Job type
  • Full-time
Job description

Position Overview

The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Responsible for overall restaurant effectiveness, quality and customer service. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader.



Key Responsibilities

  • Train, monitor, and reinforce food safety procedures to crew members
  • Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close
  • Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready
  • Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention
  • Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to "Delight Every Customer"
  • Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees
  • Help execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
  • Follow up and ensure resolution of VOC issues as needed
  • Onboard new hires in Workday


Qualifications

  • High School Diploma, GED or equivalent preferred
  • Must be at least 18 years of age
  • 6 months or more of restaurant, retail, customer service focused, or equivalent experience
  • Available for full time and close/ shifts
  • Certification for Open/Close Shift Manager
  • Ability to multi-task while maintaining composure and be able to give and take direction, work well in a team environment and have a strong service focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues
  • Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time
  • Position requires the use of a headset. Frequent lifting and carrying (at times up to 50 lbs.), reaching, pushing, pulling, bending, kneeling and stooping is involved
  • Must be available to report for work promptly and regularly, as well as work all day parts and days of the week. May be required to transfer from one location to another and must have the ability to travel to other restaurants, Area office, etc., as business needs dictate
  • Must have or be willing to obtain ServSafe certification by end of training





Create a job alert for this search

Shift Manager • Odessa, TX, US

Similar jobs

Shift Lead

Pizza HutOdessa, TX, United States
Full-time

The Shift Lead supports the Restaurant General Manager and Store Assistant General Manager in their efforts to oversee all the restaurant operations.The Shift Lead assists in management activities ... Show more

 • Promoted

Manager in Training (06729) - 1106 E 42nd St

Domino's PizzaOdessa, TX, United States
Full-time

We are looking for people with outgoing, warm and friendly personalities to join our growing team! Your job duties in this position include (but are not limited to):.We have openings for day shift ... Show more

 • Promoted

Shift Manager - Lunch/Afternoon Shift

Wendy'sOdessa, TX, US
Full-time

The Shift Manager position is the first management level role in the restaurant.This position is responsible for the opening and closing duties and assisting in the execution of daily operations.Re... Show more

Retail Manager - Fishing

Cabela'sOdessa, TX, United States
Full-time

The Retail Manager supervises one or more of the Sales Departments within the store to include the merchandise presentation, inventory control, pricing, sales enhancements, staff selection and deve... Show more

 • Promoted

Manager in Training(09255) - 960 E 87th St Ste A

Domino's PizzaOdessa, TX, United States
Full-time

We are looking for people with outgoing, warm and friendly personalities to join our growing team! Your job duties in this position include (but are not limited to):.We have openings for day shift ... Show more

 • Promoted

Manager in Training (06832) - 2624 E 8th St

Domino's PizzaOdessa, TX, United States
Full-time

Manager in Training (06832) - 2624 E 8th St.Odessa, Texas, SWEET PIZZA LLC.We are looking for people with outgoing, warm and friendly personalities to join our growing team! Your job duties in this... Show more

 • Promoted

Store Manager - Spencer's

Spencer'sOdessa, TX, United States
Full-time

Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Monthly Sales Bonus, Yearly Shrink Bonus, Champions Club Bonus, Contest Prize Awards, 40... Show more

 • Promoted

Store Manager

IHOPOdessa, TX, United States
Full-time

The manager assists in supervising IHOP restaurant's employees.His or her primary responsibilities include managing operations in the front and back of the house with a high concentration on profit... Show more

 • Promoted

Manager in Training (06574) - 9003 W University

Domino's PizzaOdessa, TX, United States
Full-time

We are looking for people with outgoing, warm and friendly personalities to join our growing team! Your job duties in this position include (but are not limited to):.We have openings for day shift ... Show more

 • Promoted

Shift Supervisor

Smalls SlidersOdessa, TX, US
Full-time

As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Small's high standards.You'll take charge, resolving customer concerns and ensuring ever... Show more

Shift Manager

McDonald'sOdessa, TX, United States
Full-time

Shift LeaderFlexible scheduling with a side of always feeling valued.This restaurant offers a job combo that will fit YOU.Competitive starting pay Flexible Scheduling Training and advancement oppor... Show more

 • Promoted

Retail Assistant Store Manager

SkechersOdessa, TX, United States
Full-time

Headquartered in Southern California, Skechersthe Comfort Technology Companyhas spent over 30 years helping men, women, and kids everywhere look and feel good.Comfort innovation is at the core of e... Show more

 • Promoted

Shift Manager

Taco BellOdessa, TX, US
Full-time

As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards.You'll take charge, resolving customer concerns and ensuring ... Show more

Shift Leader

Little CaesarsOdessa, TX, US
Full-time

The Shift Leader is responsible for operations during assigned shifts, including but not limited to supervision of crew members and staffing levels, quality food preparation, safety and sanitation,... Show more

General Manager - Fitness

Xponential FitnessOdessa, TX, United States
Full-time

General Manager Job Description.General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach... Show more

 • Promoted

Relationship Manager III

Frost BankOdessa, TX, United States
Full-time

Do you consider yourself to be a self-starter? Passionate about financial literacy? Are you willing to step outside your comfort zone in order to provide next-level products, services, and opportun... Show more

 • Promoted

Shift Manager - Morning Shift

Wendy'sOdessa, TX, US
Full-time

The Shift Manager position is the first management level role in the restaurant.This position is responsible for the opening and closing duties and assisting in the execution of daily operations.Re... Show more

Assistant Manager

Urban Air Adventure ParksOdessa, TX, United States
Full-time

The Assistant Manager motivates, instills accountability and achieves results to drive success in the position while maintaining our Culture of Activating Awesome! This role provides overall leader... Show more