Talent.com
Pacific Neuropsychiatric Specialists Inc
Patient Service RepresentativePacific Neuropsychiatric Specialists Inc • Irvine, CA, US
Patient Service Representative

Patient Service Representative

Pacific Neuropsychiatric Specialists Inc • Irvine, CA, US
1 day ago
Salary
$23.00 hourly
Job type
  • Full-time
Job description
Benefits:
  • Health insurance
  • Paid time off
  • Vision insurance
  • Dental insurance
  • 401(k) matching

Are you doing what you love? We are!
Employees of Pacific Neuropsychiatric Specialists (“PNS”), are important members of a team effort. We hope that employees will find their position with PNS rewarding, challenging, and productive. Our employees have been the fuel of our successful growth and are the foundation of our future. We support a healthy work/life balance for our employees and invest in their potential through opportunities for continual learning and growth. We are seeking a motivated and like-minded Patient Service Representative that has a passion for providing top of the line customer service. The ideal candidate will possess clear goals of working as a full treatment team member with other medical professionals and advancing within our culture in the fast-paced and exciting field of mental health!

Key Responsibilities:
  • Schedules appointments with the appropriate provider and time/location slot, utilizing appropriate scheduling protocol.
  • Routes calls to the appropriate extension, ability to take messages and enter as a task.
  • Utilizes all electronic systems and internet access to obtain necessary patient information effectively and appropriately.
  • Collects and compiles accurate information for electronic records to perform clerical and scheduling duties accurately and efficiently.
  • Demonstrates ability to maintain accurate, legally sound, and complete records.
  • Interfaces with appropriate medical staff to ensure a cohesive working relationship in providing patient care services.
  • Enters notes/special instructions needed for scheduling in the electronic medical record.
  • Completes accurate documentation of informed consent with patients for visits as needed.
  • Confirms the patient’s insurance provider and either obtain prior authorization or communicates the need for prior authorization to appropriate parties as needed.
  • Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors.
  • Assists other members of the department as needed.
Required Skills and Qualifications:
  • High School Diploma required. College or college-equivalent education is preferred.
  • Previous experience with scheduling, phone operator, and working in a medical facility.
  • Must be friendly, outgoing, “people-oriented”.
  • Excellent communication skills, both written and oral.
  • Telephone and computer skills are a must.
  • Must be able to prioritize multiple tasks at once, and deal with high levels of stress in an environment of changing priorities.
  • Intermediate math and computer skills.
  • Must be able to interact with all levels of staffing in a professional manner.
  • Strong customer skills required.

Compensation and Benefits:
  • PNS offers a competitive compensation package including; Medical, dental, and paid time off.

Create a job alert for this search

Patient Service Representative • Irvine, CA, US

Similar jobs

Customer Service Representative III

AmeriHome Mortgage Company, LLCIrvine, CA, United States
Full-time

Customer Service Representative IIIThe Customer Service Representative will be handling customer inquiries about our products.These inquiries come from a variety of lead sources and are the result ... Show more

 • Promoted

Technical Customer Service Representative

Brennan IndustriesFoothill Ranch, CA, United States
Full-time

Technical Customer Service RepresentativeThe OEM Customer Service Representative serves as the primary point of contact for OEM customers in the industrial and aerospace sectors.This position is re... Show more

 • Promoted

Customer Service Rep

Ultimate StaffingIrvine, CA, United States
Full-time

Customer Service Representative - Job DescriptionOverviewThe Customer Service Representative is responsible for delivering exceptional support to customers by addressing inquiries, resolving issues... Show more

 • Promoted

Service Manager I

DIN TAI Fung North AmericaIrvine, CA, United States
Full-time

The Service Manager I works by leading the food runners and bussers, ensuring dining room flow, cleanliness, and guest satisfaction.They help maintain operational excellence and reinforce company v... Show more

 • Promoted

Patient Services Specialist

SMI IMAGING LLCLaguna Hills, CA, United States
Full-time

Join Our Team At SimonMed ImagingJoin the fastest growing outpatient radiology practice in the Nation- SimonMed Imaging! Our commitment to excellence and improving patient care paired with the best... Show more

 • Promoted

Customer Service Representative II

LANTRONIXIrvine, CA, United States
Full-time

Customer Service Representative IIAs a Customer Service Representative II, you will respond to customer purchase orders and basic non-technical support inquiries.You will have the opportunity to pr... Show more

 • Promoted

Customer Service Representative

TradeJobsWorkforce92612 Irvine, CA, US
Full-time

As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.Finance to p... Show more

 • Promoted

Veterinary Client Service Representative

Estrella Veterinary HospitalCapistrano Beach, CA, US
$18.00 hourly
Full-time

Estrella Veterinary Hospital is looking for a Full Time Client Service Representative to join our amazing team! .In the world of veterinary medicine, the position of Client Service Representative i... Show more

Medical Front Office - Patient Service Specialist

Select MedicalLaguna Niguel, CA, United States
Part-time

OverviewM edical Front Office - Patient Service SpecialistLaguna Niguel, CaliforniaLooking for a friendly and outgoing person to perform front office duties and be the first point of contact for pa... Show more

 • Promoted

Customer Service Representative

SyscoIrvine, CA, United States
Full-time

Employment Type Full timeCompany name US1074 Newport Meat Southern California, Inc.Compensation Range The compensation range provided is in compliance with state specific laws.Factors that may be u... Show more

 • Promoted

Customer Service Representative/Dispatcher

Triton AirLaguna Niguel, CA, United States
Full-time

Supplying Your Family with Dependable Comfort Since 2001 At Triton Air & Plumbing, we've built a legacy of trust and excellence in residential HVAC & Plumbing services.Our commitment to qua... Show more

 • Promoted

Service Center Representative

Cut N Dry RestorationRancho Cucamonga, CA, United States
Full-time

Cut N Dry Restoration is currently hiring for a full-time Service Center Representative to help our company grow by acting as the channel for conveying information to the property owner and other p... Show more

 • Promoted

Customer Service Representative / Dispatcher - Plumbing Service Department

Partners Plumbing Inc.Rancho Santa Margarita, CA, United States
Full-time

Job Overview Partners Plumbing is seeking a dependable, organized, and customer focused individual to join our team as a Customer Service Representative / Dispatcher.This position plays a key role ... Show more

 • Promoted

Customer Care Representative I

PreludeDxLaguna Hills, CA, United States
Full-time

Customer Care Representative IThe primary objective of the Customer Care Representative I is to deliver exceptional customer service by efficiently addressing client inquiries and retrieving missin... Show more

 • Promoted

Customer Service Representative

Third Party CSCorona, CA, United States
Full-time

Customer Service RepresentativeThe customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empat... Show more

 • Promoted

Customer Service Representative

Benchmark Asset Resolution, Inc.Ontario, CA, United States
Full-time

Benchmark Asset Resolution Inc.Customer Service Representative to support daily operations in our recovery services office.This role serves as a key communication point between clients, agents, and... Show more

 • Promoted

Customer Service Representative

Impact Images Inc.Corona, CA, United States
Full-time

We are the number one company in our marketplace and are looking for a full time Customer Service Representative.The candidate must be detail oriented, possess outstanding communication skills, lik... Show more

 • Promoted

Client Service Representative

Lone Hill Veterinary CenterSan Dimas, CA, US
$17.00 hourly
Full-time

Being a Client Service Representative (CSR) in a veterinary office takes a special kind of person who is able to deal with both humans and animals alike.As a CSR your primary responsibility is to b... Show more

Customer Service Representative II

Western Alliance BankIrvine, CA, United States
Full-time

Customer Service Representative IIAs a Customer Service Representative II you'll be handling customer inquiries regarding our mortgage loan products.You'll also handle a high volume of inbound and ... Show more

 • Promoted

Customer Service Representative

Airmark InternationalCorona, CA, United States
Full-time

Job OverviewWe are seeking an energetic and dedicated Customer Service Representative to join our team! In this role, you will be the frontline ambassador for our company, providing exceptional sup... Show more