Customer Service Management Trainee

Position Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.

• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.

• Review department procedures and standards to identify areas for improvement.

Minimum Requirements

• Bachelor’s degree.

• Strong track record of customer-focused service, teamwork and attention to detail.

• Prior leadership / management experience is a plus.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

• Multiple bonus programs.

• Paid holidays and generous paid time off.

• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• Best-in-class, clean, modern facilities.

• First-class fitness center and nearby walking path.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

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