Parking Supervisor | Rupp Arena

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

A Parking Supervisor will be responsible for the event day supervision and management of our parking & transportation operations on event days. This individual will observe, report, and carry out event day procedures set forth by the Parking Manager. The supervisor will be asked to complete event checklists, complete event reports, and ensure efficient operation. A person who can provide valuable information and feedback regarding our parking and transportation operations to better assist the Manager & Director with the implementation of procedures would be valuable. This role will be part-time and event based, reporting directly to the Manager of Parking.

This role will pay an hourly wage of $20.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

About the Venue

Lexington is an active and thriving market craving an active and welcoming venue for events. The heart of any thriving community is its downtown—and Lexington Center and the historic Rupp Arena are truly the heart of downtown Lexington and one of the most widely-recognized entertainment venues in North America. Rupp Arena in Lexington, Kentucky, is fast becoming THE must-play venue. The 20,000-seat arena, affectionately referred to by some as “the Cathedral of College Basketball”, is home to the National Champion University of Kentucky men’s basketball program and has played host to some of the most talented and award-winning musicians/artists in the world, including U2, Paul McCartney, Elton John, Justin Timberlake, Kenny Chesney, Taylor Swift, and many others.

Central Bank Center is our convention side, with over 99k sf of exhibition space, 24k sf each of meeting and ballroom space, 50k of hospitality space, 10k sf of flexible space, and over 2500 covered and uncovered parking spaces. Both venues are additionally joined in entertaining this area by the Lexington Opera House, showcasing Broadway talent through collaborative bookings of Broadway shows, small venue concerts, and local arts.

Our Purpose

We are building an organization that serves our fans, community, and partners through world-class entertainment, sports, and events. We believe in being authentically Kentucky. This means staying true to what makes Kentucky, Kentucky, by rolling up our sleeves to get things done, valuing hospitality and gathering together, being a pillar in our community, teamwork over the individual, celebrating our wins, taking risks, and stretching our potential. As part of Oak View Group, we embrace a positive disRUPPtion. OVG was built on the idea that we are all fans first, and our decisions and guest interactions are made through that lens.

Responsibilities

• Inspect parking lots several times throughout day
• Work closely with parking manager throughout events to ensure safe and efficient traffic patterns for all guests
• Assist manager with event day operations of parking lots, and traffic flow
• Supervise and direct parking attendants according to the parking plan set forth by the parking manager
• Operate/Monitor Parking Systems in our lots
• Assist Manager with enforcement of employee parking program
• Ensure event day checklists are followed & completed for entirety of event
• Ensure campus is set up and lots are ready for event
• Report traffic incidents in lots to manager
• Perform traffic material/supply inventory along with our parking operations
• Perform inventory management
• Assist Manager by gathering information to respond to guest inquires and investigate complaints / concerns
• Assisting with the continuous evaluation and adjustment pedestrian and vehicle wayfinding signage program

Qualifications

• Ability to work extended hours including mornings, nights, weekends, on-call status, and holidays, as necessary.
• Working knowledge of parking best practices.
• Ability to anticipate problems and implement immediate corrective action.
• Knowledge of safety regulations.
• Ability to lead, give clear and concise direction
• Ability to work flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours.
• Previous experience in event operations or parking operations is preferred