Job descriptionPOSITION: Community or Grove SupervisorTITLE OF IMMEDIATE SUPERVISOR: Health and Wellbeing Director DEPARTMENT: Resident CareSTATUS: NON-EXEMPT SUMMARYCommunity or Grove Supervisor is responsible for the day to day operations and the provision of quality care to residents of their assigned Community or Grove. Supervisors will participate in hiring, overseeing, and mentoring Resident Care staff. General responsibilities include: scheduling staff for the Grove(s) the supervisor is responsible, coordinating services for resident care, coordinating with various department heads from dining, maintenance, engagement and housekeeping; maintaining a clean, attractive secure and safe environment; ensuring state and federal staff levels and regulations are maintained; communicate with family members and ensure resident care and daily activities are structured and well organized. QUALIFICATIONS AND EDUCATION REQUIREMENTSHigh school diploma or GEDMust be 21 years of age or olderSuccessful completion of a state approved nursing assistant training program and a state approved trained medication assistant programCurrent and active certification on the Georgia Nursing Assistant Registry and current certification in medication administrationMust successfully clear a background check, TB skin test or x-ray, and health screeningCurrent CPR certificationMust have a valid driver's licenseCurrent certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire CommissionerPRINCIPLE DUTIES AND RESPONSIBILITIESEnsures the implementation and consistency of resident care services and engagementEnsures proper follow through and documentation for residents with a change in care needs Creates staff schedule for CMAs and Resident Assistants for responsible GroveFacilitates, assists or leads small groups or engaging in one on one experiences with residents- Activities include socialization, personal growth, exercise, music, community integration, spiritual development, recreation and performance improvement under the direction of the Engagement DirectorSupports in reviewing wellness files according to Orchard policy, federal and state guidelines Reports to Health and Wellbeing Director to identify, review, discuss potential changes in service / medication levels Supports Clinical Coordinator with managing and coordinating resident care appointmentsInforms the Health and Wellbeing Director of any changes in medication or service level that may result in a higher tier level or potential move-out Completes weights and vital signs monthly for each resident prior to completion of monthly wellness visit Supports in the maintenance of wellness supplies for the community daily needs and emergency kits Supports the monitoring of each resident's medication and treatment profile to ensure each medication and treatment is administered as ordered and documented accurately Supports in the monitoring of the Medication Room, med charts, treatment carts for neatness, cleanliness, availability of medications and expired medicationsCompletes certificated medication assistants and care staffing and scheduling according to the operational and budgetary guidelinesSupports the Health and Wellbeing Director with interviewing and onboarding new nurses, community supervisors, Certified Medication Assistants and Resident AssistantsSupports in the facilitation of ongoing trainings and skills competencies of resident care staffActively participates in risk management programs Balances team and individual responsibilities, exhibiting objectivity and openness to others' viewsContributes to building a positive team spiritIdentifies and resolves problems in a timely manner, gathering and analyzing information to develop alternative solutions both independently and with groupsManages challenging or emotional resident, family member, and employee situations, responding promptly to their request for service and assistance, while soliciting feedback to improve service insuring that commitments are metFocuses on solving conflict and not blaming Listens to others without interrupting and keeps emotions under control- Remains open to others' ideas and tries new thingsProvides assistance with assigned personal care tasks that meet resident physical and emotional personal needs consistent with the Orchard philosophy Administers prescribed medication as ordered by a physician to residents and maintains related medical records under the supervision of the RNCOMPETENCIESWorks with integrity; upholds organizational valuesMust be able to work independently and have strong written and verbal communication skillsAbility to read and interpret documents such as safety rules, operating procedures, policies and employee manualsAbility to write reports and correspondence Ability to speak effectively in front of othersAbility to solve practical problems and deal with a variety of variables in situationsHigh level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with residents' families and families experiencing lossAttention to detail to ensure accuracyDemonstrates and knowledgeable of the Six (6) Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse) ORCHARD EXPECTATIONS:Adheres to all Orchard policies and procedures Maintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rulesDisplays a positive and professional image and attitude in all relationships with residents, families, peers and in the community- Outlined in detail in the employee handbookMaintains positive communication and team collaborationServes as an ambassador for Orchard at all timesDemonstrates ongoing responsibility for self-educationMaintains resident and personal safety regarding occupational health and safetyAttends regularly scheduled department meetingsResponsible for maintaining all continuing education and training requirements for position Attends and participates in onsite training and continuing education as requiredParticipates in safety program, as requestedCooperates to investigate employee injuriesPromotes and support safety awareness and implement safety operationsEncourages staff to make suggestions on safety practicesParticipates in regularly scheduled meetings with department director and associates Participates in orientation of new employeesParticipates in volunteer orientations, training and education as requestedRemains updated and communicates state regulation changes to all associates Ensures compliance with all state and federal regulations (i.e. OSHA) Participates in the risk management programs Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving Assists as requested by the Executive Director or supervisor in a dining room during resident meal times to ensure residents have a positive experienceMust always be accessible either by phone or email. Voice messages and emails are responded to within 24 hoursParticipates in the Manager on Duty (MOD) call rotation as requestedAbility to work evenings, weekends and flexible hours when necessary to meet the needs of our residentsFollows Professional Dress Code policies as outlined in the employee handbook for community and department specific standardsAdheres to Orchard's No Cell Phone policy as outlined in the employee handbook at all timesPerform other related duties as assigned ORCHARD STANDARDSAll employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision. Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-ControlThese are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices.F-A-M-I-L-YFirst ImpressionsAll are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share. Accountability and IntegrityWe value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused. Meaningful MomentsWhen it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible. Information and CommunicationWe believe knowledge is power and communication is the lifeline to effective collaboration. Learning and LeadingCuriosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence. Yes "we can" AttitudeWith a can-do character we are committed to creative solution focused problem solving.ADA Requirements (essential functions)Physical RequirementsLiftingMore than 25 lbs, routinely More than 50 lbs, occasionally Transfer150 lb. or greater resident weight Sitting1 - 3 hours/day Standing4 - 5 hour/day Walking2 - 4 hours/day Bend, stoop, squat, and/or twistRepeatedly throughout day Climbing stairsRepeatedly throughout day Reaching0.5 hour/day arms shoulder level Use of telephone3 - 4 hours/day Working under pressure3 4 hours/day Working rapidly for long periods2 - 3 hours/day Use of keyboard/computer, printer, fax, copier4 5 hours/day Position requires close work; finger dexterity; adequate hearing and vision (with or without correction).May occasionally work longer than 8 hours/day. Cognitive or Mental RequirementsThe following cognitive or mental requirements are necessary on a daily basis:Critical thinkingReadingWritingMathematicsDrawing conclusions from written or computer-generated materialsAnalyzing data or report informationCreating methodologies for accomplishing a goalConducting researchImplementing recommendations by coordinating persons and/or other resourcesDeveloping plans, procedures, goals, strategies, or processesClear verbal articulation of the English languageWorking EnvironmentIndoorsPossible exposure to communicable diseasesSkin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex glovesExposure to medical equipment with the risk of lacerations or puncturesThis job description is only a summary and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employee. This document is subject to change at any time.0
