Talent.com
Mental Health Association - Western MA
Case ManagerMental Health Association - Western MA • Chicopee, MA, US
Case Manager

Case Manager

Mental Health Association - Western MA • Chicopee, MA, US
30+ days ago
Salary
$19.00 hourly
Job type
  • Full-time
  • Permanent
  • Quick Apply
Job description

Position Summary

The Case Manager provides trauma-informed, person-centered support to individuals in substance use and/or mental health recovery who have a history of homelessness. This role involves assisting participants as they transition from homelessness into their own studio apartments within a congregate supportive housing site. Once housed, the Case Manager continues to provide ongoing support to help participants achieve their goals—such as stabilizing income, strengthening coping skills, accessing medical care, and pursuing employment. The Case Manager is also responsible for completing documentation accurately and in a timely manner.

Pay Range: $19 - 21 per hour

Schedule: Sunday through Thursday 9am-5pm (40hrs)

IMPORTANT: This Case Manager will provide services to REACH participants through October of 2026 to cover staff on medical leave and may be re-assigned to a different program in an identical position at that time

Key Responsibilities

  • Coordinate all documentation required for program entry, including but not limited to homelessness verification, substance use assessments, eligibility screenings, and obtaining IDs, birth certificates, social security cards, income verifications, etc.
  • Complete initial Adult Comprehensive Assessments, updates, and service plans.
  • Collaborate as part of a multidisciplinary team to develop Individualized Action Plans (IAPs), utilizing participant voice, choice, strengths, and needs.
  • Implement strategies outlined in the IAP and document progress as required.
  • Develop, monitor, and revise safety plans in collaboration with participants and the team.
  • Adjust support based on individual needs.
  • Assist participants with the transition to stable housing.
  • Maintain strong communication with staff at Chestnut Crossing.
  • Support tenants in navigating responsibilities such as apartment maintenance, communication with property management, and understanding housing regulations.
  • Support participants in seeking and maintaining employment, vocational training, or education.
  • Educate and assist participants in accessing public benefits and resources (e.g., Social Security, EAEDC, SNAP, PVTA, Fuel Assistance).
  • Encourage community integration by helping participants access public spaces, support groups, recreational activities, and vocational programs.
  • Promote skill development in areas such as ADLs, money management, transportation, and social participation.

About the Division of Supportive Housing (DSH)

The Division of Supportive Housing (DSH) provides safe, stable housing and individualized wraparound services for individuals who have experienced chronic homelessness, many of whom are also navigating challenges related to substance use, incarceration, or trauma. DSH programs focus on long-term stability and help participants transition to independent, permanent housing. Through person-centered care, housing navigation, and community-based supports, we empower individuals to build a foundation for recovery, self-sufficiency, and a better quality of life.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

  • Bilingual candidates strongly encouraged to apply (fluent in English and Spanish)
  • Valid driver’s license, adequate automobile insurance, and reliable transportation.
  • Ability to work independently and as part of a team.
  • Strong organizational, communication, and interpersonal skills.
  • Capacity to adapt to the evolving needs of participants.
  • Must be at least 21 years of age and able to obtain/maintain CPR and First Aid certifications.
  • High school diploma or equivalent required.
  • Minimum of six months of relevant experience required.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403B, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Long Term Disability
Create a job alert for this search

Case Manager • Chicopee, MA, US

Similar jobs

Travel Nurse - RN - Case Manager - $1817.52 / Week - Hiring Now

FlexCareSpringfield, MA, US
Full-time

FlexCare is seeking an experienced Case Manager Registered Nurse for an exciting Travel Nursing job in Springfield, MA.Shift: 5x8 hr days Start Date: ASAP Duration: 13 weeks Pay: $1817.Why Clinicia... Show more

 • Promoted

Mental Health Site Manager

ServiceNetEasthampton, MA, United States
Full-time

Mental Health Recovery Services (MHRS) Program Site Manager.ServiceNet is seeking a compassionate, dedicated, and enthusiastic individual to join our team as a Program Site Manager.This is more tha... Show more

 • Promoted

Assistant Manager

Community Residences, IncMeriden, CT, United States
Full-time

Create a nurturing, positive learning environment and develop strategies to help the clients cope effectively with social, emotional and physical situations of daily living and facilitate independe... Show more

 • Promoted

Medical Office Manager

American Family CareWest Springfield, MA, United States
Full-time

American Family Care Urgent Care center.This role ensures optimal utilization of resources and the efficient, high-quality delivery of clinical and administrative services.The Practice Manager dire... Show more

 • Promoted

VP, Property Major Case Large Loss

TravelersHartford, CT, United States
Full-time

Taking care of our customers, our communities and each other.By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 17... Show more

 • Promoted

Clinical Supervisor- Mobile Crisis Response Team- Part-time-6226

CHRWindsor, CT, United States
Part-time

Clinical Supervisor- Mobile Crisis Response Team- Part-time.A career can mean different things at different workplaces.Apply now to see what it means to us and what it's like to work somewhere your... Show more

 • Promoted

Saybrus - Sr. Life Case Manager

AmeriLife Group LLCHartford, CT, United States
Permanent

We strive to help employees lead fulfilling professional lives.Excellence is expected and rewarded.We believe in straightforward communication and encourage employees to share opinions and ideas.Ou... Show more

 • Promoted

Nurse Manager - Inpatient Wound Team

Hartford HealthCare at HomeHartford, CT, United States
Full-time

Nurse Manager - Inpatient Wound Team.Work where every moment matters.Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing e... Show more

 • Promoted

Travel Nurse - RN - Case Manager - $2531.2 / Week

Atlas MedStaffFarmington, CT, US
Full-time

Atlas MedStaff is seeking an experienced Case Manager Registered Nurse for an exciting Travel Nursing job in Farmington, CT.Shift: 5x8 hr nights Start Date: ASAP Duration: 13 weeks Pay: $2531.Atlas... Show more

 • Promoted

Travel Nurse - RN - Case Manager - $2531.2 / Week - Hiring Now

Atlas MedStaffFarmington, CT, US
Full-time

Atlas MedStaff is seeking an experienced Case Manager Registered Nurse for an exciting Travel Nursing job in Farmington, CT.Shift: 5x8 hr nights Start Date: ASAP Duration: 13 weeks Pay: $2531.Atlas... Show more

 • Promoted

Travel Nurse - RN - Case Manager - $1997 / Week

Daisy Medical StaffingSpringfield, MA, US
Full-time

Daisy Medical Staffing is seeking an experienced Case Manager Registered Nurse for an exciting Travel Nursing job in Springfield, MA.Shift: 5x8 hr days Start Date: ASAP Duration: 13 weeks Pay: $199... Show more

 • Promoted

Social Ministries Case Manager

The Salvation Army Eastern TerritorySpringfield, MA, United States
Full-time

OverviewThe Salvation Army's Springfield Corps.Social Ministries Case Manager and offers excellent benefit package to eligible employees including:Generous paid time off every year that includes:va... Show more

 • Promoted

Travel Nurse RN - Case Manager (Remote)

Travel Nurse SourceSpringfield, MA, United States
Remote
Full-time

Registered Nurse (RN) Case Manager Location:Boston, MA Agency:Prime Time Healthcare Pay:$2,164 to $2,419 per week Shift Information:Days Start Date:ASAP About the Position TravelNurseSource is work... Show more

 • Promoted

Brain Injury Assistant Residential Site Manager

Berkshire County ArcSouthampton, MA, United States
Full-time

Location Undisclosed, Southampton, MA, 01073, United States.Job Category: Assistant Site Manager, Residential, Management.Description Requirements Summary. Show more

 • Promoted

Therapist, Substance Abuse Counselor

Valley Springs Behavioral Health HospitalHolyoke, MA, United States
Full-time +1

Therapist, Substance Abuse Counselor.LADC (Licensed Alcohol and Drug Counselor) Credential.Valley Springs Behavioral Health Hospital.We are driven by a profound commitment to prioritize your well-b... Show more

 • Promoted • New!

Practice Manager - Northampton Family Medicine

Phenom PeopleNorthampton, MA, United States
Full-time

The Practice Manager works closely with the Practice Administrator regarding implementation of strategic planning, program development, clinical and operational quality improvement, and financial/b... Show more

 • Promoted

Emergency Services Manager

Paul Davis RestorationBerlin, CT, United States
Full-time

What does an Emergency Services Manager do?.Lead a team of hardworking individuals serving others within your community.Make a difference for others that have had a disaster strike their property.T... Show more

 • Promoted

Nurse Manager needed for Behavioral Health Clinic in Springfield, MA

HealthPlus StaffingSpringfield, MA, United States
Full-time

HealthPlus Staffing is assisting an outpatient Behavioral Clinic on their search for a Nurse Manager to join their team.The Nurse Manager is responsible for providing supervision to Lead Nurse Care... Show more

 • Promoted

Travel Nurse - RN - Case Manager - $1913 / Week - Hiring Now

Coast Medical ServiceSpringfield, MA, US
Full-time

Coast Medical Service is seeking an experienced Case Manager Registered Nurse for an exciting Travel Nursing job in Springfield, MA.Shift: 5x8 hr days Start Date: ASAP Duration: 12 weeks Pay: $1913... Show more

 • Promoted

Nurse Manager - Inpatient Wound Team

Hartford HealthCareHartford, CT, United States
Full-time

Work where every moment matters.Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride in what we do, knowing every moment matters here.We invite yo... Show more