Talent.com
Bradley Mechanical
Customer Service RepresentativeBradley Mechanical • Richmond, VA, USA
No longer accepting applications
Customer Service Representative

Customer Service Representative

Bradley Mechanical • Richmond, VA, USA
30+ days ago
Salary
$18.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description

Customer Service Representative

Join the Bradley Mechanical Team!

Bradley Mechanical is seeking a friendly, detail-oriented Customer Service Representative (CSR) who thrives in a fast-paced, customer-focused environment. We put people first, creating a workplace where performance and productivity are balanced with collaboration, support, and growth. If you enjoy helping customers, solving problems, and being a key part of a service team, we'd love to have you join us!

Why Work With Us?

  • Exceptional company culture - Work in a supportive, team-oriented environment.
  • Competitive pay - $18.00 to $22.00 per hour (based on experience).
  • Comprehensive benefits package:
    • Retirement savings - Simple IRA with company contributions.
    • Paid time off - Up to 4 weeks plus 8 paid holidays.
    • Health coverage - Medical, dental, and vision insurance.
    • Company-paid life insurance.
    • Disability coverage - Short- and long-term plans.
    • Career growth - Training, certification reimbursement, and advancement opportunities.
    • Team events - Company outings and team-building activities.

Schedule:

  • Monday - Friday, 7:30 AM - 4:30 PM

Primary Responsibilities:

  • Answer inbound calls and assist customers with scheduling service appointments.
  • Provide a positive, professional first impression for all customers.
  • Gather accurate customer and job information to ensure smooth service delivery.
  • Communicate service expectations, timelines, and next steps clearly to customers.
  • Schedule all service calls for electrical, plumbing, and HVAC customers.
  • Update and maintain customer records in the system.
  • Assist with administrative tasks to support the service and operations teams.

What We're Looking For:

  • 2+ years of experience in customer service, call center, or administrative support roles.
  • Experience in a service-based or trades environment is a plus.
  • ServiceTitan experience is a plus!
  • Proficiency with Microsoft Office (Word, Excel, Outlook).
  • Strong phone etiquette and customer communication skills.
  • Ability to multitask, stay organized, and remain calm under pressure.
  • Detail-oriented with strong follow-through.

If you're a customer-focused professional who enjoys being the friendly voice customers rely on and wants to grow with a company that truly values its people, Bradley Mechanical is the place for you. Apply today!

Create a job alert for this search

Customer Service Representative • Richmond, VA, USA

Similar jobs

Service Sales Representative - First Aid and Safety

Cintas CorporationChester, VA, United States
Full-time

Requisition Number: 227948 Job Description Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations.Respo... Show more

 • Promoted

Customer Satisfaction Representative

STRUCTURAL TECHNOLOGIESDoswell, VA, United States
Full-time

Job OverviewWe are seeking a dedicated and enthusiastic Customer Satisfaction Representative to join our team.In this role, you will be the first point of contact for our customers, providing excep... Show more

 • Promoted

Customer Service Rep

Viking GroupRichmond, VA, United States
Full-time

Customer Service RepAt Viking, we're not just building fire protection equipment - we're building peace of mind.Our products help protect lives and property around the world, and we take that respo... Show more

 • Promoted

Field Service Representative- Dispatchable

VeoliaRichmond, VA, United States
Full-time

Company Description Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees.Specializing in water, energy, and waste managemen... Show more

 • Promoted

Customer Service Representative II (FrenchEnglish Bilingual)

Hamilton BeachRichmond, VA, United States
Full-time

Customer Service Representative II (French) - Southern Pines, North Carolina or Richmond, VAAt Hamilton Beach Brands, Inc.We roll up our sleeves and work hard to create products that have been plea... Show more

 • Promoted

Verizon Representative

ConfidentialRichmond, VA, United States
Full-time

We are a customer acquisition and support firm that partners with national telecommunications providers (such as Verizon) to support fiber internet and account services through in-person, customer-... Show more

 • Promoted

Verizon Representative

Cavalier IncorporatedRichmond, VA, United States
Full-time

Cavalier Incorporated is a sales and development firm that loves helping Richmond residents stay connected through industry-leading telecommunications solutions.We're seeking a Verizon Representati... Show more

 • Promoted

Service Representative Off-Site

GraybarRichmond, VA, United States
Full-time

As a Service Representative Off-Site, you serve as key contact and liaison for customers to ensure total customer satisfaction.In this role you will: + Take an active role in selling Company goods... Show more

 • Promoted

Service Representative Team Lead

LabcorpRichmond, VA, United States
Full-time

Labcorp is a leader in diagnostics, drug development and healthcare innovation.Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve ... Show more

 • Promoted

Customer Service Manager

AgencyRichmond, VA, United States
Full-time

Customer Service Manager (Team Manager).Agency Cybersecurity is a fast growing venture-backed startup that provides best-in-class cybersecurity and compliance.Our software and services simplify com... Show more

 • Promoted

Customer Service Representative

MidasRichmond, VA, United States
Part-time

Weekend Customer Service RepresentativeMidas of Richmond cares about our community.And we care about creating the kinds of experiences and interactions with our customers that build loyalty.How we ... Show more

 • Promoted

Customer Service Representative

ChevronRichmond, VA, United States
Full-time +1

Excited to grow your career?At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations.We are looking for hard working people who value safety, enjoy working as... Show more

 • Promoted

Remote Inbound / CS Sales Representative

SingleCommRichmond, VA, United States
Remote
Full-time

The Inbound / CS Sales Representative works remote from home and interfaces with customers via inbound calls.This position will provide sales, customer service support and resolution of routine pro... Show more

 • Promoted

Customer Service Representative - SYGMA - Ruther Glen, VA

SyscoRuther Glen, VA, United States
Full-time

Sales Support PositionCompany:US3665 Sygma Virginia (The Sygma Network, Inc)Sales Territory:NoneZip Code:22546Travel Percentage:0Compensation Information:The pay range provided is not indicative of... Show more

 • Promoted

Alterations Customer Service Representative

David's BridalRichmond, VA, United States
Full-time

Best Job Ever!Minimal weekday hours required (join for weekends only!)Generous team member discount$400 bonus for every referral hired with no limitCompetitive hourly pay rates & team bonusGet ... Show more

 • Promoted

Remote Sales and Service Representative

Infinity Recruitment SolutionsRichmond, VA, United States
Remote
Full-time

Medicare commissions just cut or eliminated? -- but your career options haven't!If you're a healthcare agent experiencing reduced commissions or increased pressure, transitioning into the life insu... Show more

 • Promoted

Guest Service Representative

Nothing Bundt CakesColonial Heights, VA, United States
Full-time

Join Our Growing FamilyFrom Happy Birthday to Just Because, Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each baker... Show more

 • Promoted

Customer Service Representative (Loan Consultant II)

Lendmark Financial Services, Inc.Richmond, VA, United States
Full-time

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers.We value each customer and u... Show more

 • Promoted

Service Representative Off-Site

Graybar Electric Company, Inc.Richmond, VA, United States
Full-time

As a Service Representative Off-Site, you serve as key contact and liaison for customers to ensure total customer satisfaction.In this role you will: * Take an active role in selling Company goods... Show more

 • Promoted

Customer Sales & Service Rep I

SiteOne Landscape SupplyRichmond, VA, United States
Full-time

SiteOne Landscape Supply Job PostSiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada.As a leading supplier of wholesale goods fo... Show more