Employment Specialist

SPECIAL SERVICE FOR GROUPS JOB ANNOUNCEMENT Title:

• Employment Specialist Division : HOPICS/Economic Stability Department FLSA: Non-Exempt – Full Time Supervisor: Supportive Services Program Manager Pay Range: $24.00 – $28.00 _____________________________________________________________________________________ Summary Under the direction of the Program Manager, the Employment Specialist will provide case coordination and employment services for participants enrolled in HOPICS family programs.
• This role serves as a key bridge between clients and employment opportunities, requiring strong relationship-building skills with both participants and community employers.
• Essential Functions Client Services & Case Management • Administer Employment Readiness Assessments to evaluate client readiness and refer clients to appropriate employment opportunities. • Assist clients in identifying career options and provide job placement assistance, including help with job applications and resume preparation. • Connect clients with the WorkSource Portal and other relevant community resources. • Establish and maintain rapport with clients to support successful achievement of individual and contractual goals. • Monitor and reinforce client progress; document noncompliance through, termination forms, and progress notes as needed. • Supervise client progress and provide follow-up services for up to six (6) months following program exit. • Maintain appropriate professional boundaries and adhere to SSG's Code of Ethics and HOPICS' Core Values. • Case Conferencing with internal/external partners in regards to client progress, follow-up and exit.
• Employer Outreach & Job Placement • Cultivate and maintain an active network of prospective employers to promote the placement of HOPICS clients. • Conduct employer outreach via phone, email, and in-person site visits to recruit hiring partners. • Travel to various worksites for employer outreach; transport clients to interviews, job fairs, or agencies (e.g., Social Security office, DMV) as needed. • Meet with employers to discuss client performance and offer support or improvement strategies when necessary. • Develop and maintain current data on employers, labor market trends, placements, program outcomes, and job openings. • In compliance with the Deutsch Foundation, plan, coordinate, and co-host a minimum of (4) job fairs per fiscal year.
• Program Oversight & Compliance • Work in collaboration with the WorkSource Portal to meet contractual performance targets. • Track agency compliance with performance targets and contribute to division-wide goals and outcomes. • Assist with coordination and implementation of referral and linkage systems with internal programs and external agencies. • Enter case notes into HMIS within 48 hours of client encounter. • Facilitate Employment Workshop. • Submit weekly reports on referrals and placements every Friday. • Provide quality assurance to ensure orderly and updated client files (paper and electronic). • Maintain client files in compliance with HIPAA, CFR42, and all applicable funding and auditing requirements.
• Community & Agency Representation • Represent HOPICS professionally at community meetings, outreach events, and partner- sponsored activities. • Communicate and coordinate with community agencies to connect clients with needed services. • Develop working relationships with agencies whose services will benefit clients. • Assist with staff trainings and provide support to project partners as needed. • Attend all required trainings. • Regular attendance required. • Other duties as assigned.
• Secondary Functions Perform other duties as assigned by the Program Manager.
• Minimum Qualifications – Knowledge, Skills & Abilities Associate Degree in Social Services, Human Services, Business Administration, or a related field preferred or three (3) years of directly related experience working with homeless individuals and families; OR five (5) years of experience in a social service field with case management and homeless program experience.
• If in recovery, a minimum of three (3) years of being drug and alcohol free is required.

Additional requirements include:

• • Working knowledge of Microsoft Word, Excel, and other database programs. • Knowledge of resource development, case management, and documentation practices. • Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds. • Bilingual in Spanish (read, write, and speak) — preferred; may be required depending on caseload. • Strong written and oral communication skills. • Experience working with homeless families and children; DCFS experience and experience placing families into permanent housing a plus. • Valid California Driver's License, reliable transportation, and current auto insurance required. • Verification of Employment Eligibility and Background Clearance required. • TB test required (no more than 3 months prior to or 7 days after date of hire; renewed annually). • CPR and First Aid Certification required within 30 days of employment.
• Environmental Conditions (Working Conditions) This position works in client-friendly environments and requires regular visits to shelters, homeless access centers, worksites, and partner agencies.
• Local automobile travel is required.
• The role may involve working in noisy environments where children and adults are present.
• Physical Requirements The Employment Specialist typically spends time sitting, standing, typing, writing, walking, driving, and carrying items up to 25 lbs.
• The position also requires active listening and communication throughout the workday.
• Mental Requirements This position requires the ability to manage constant distractions, interruptions, and uncontrollable changes in priorities or schedules.
• The Employment Specialist must be able to process information quickly, think critically, and conceptualize solutions in a fast-paced environment.
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