Customer Service Representative - State Farm Agent Team Member
- Full-time
Benefits:
- 401(k) matching
- Paid time off
- Training & development
ROLE DESCRIPTION:
Nicolas Lezama- State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Account Associate - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position.
BENEFITS, PERKS, and COMPENSATION
- Base Pay of $20-$25 per hour plus Commission
- Health Benefit Reimbursement (up to $300/month) for full-time employees
- Paid time off
- 401(k)
- Do not have to work on Saturdays or Sundays
- Paid Property & Casualty & Life & Health Insurance Licenses
- Paid training with State Farm CRM Software
- Paid sales training
BUILD A CAREER By joining the team at Nicolas Lezama’s State Farm Agency, not only will you acquire licensing for Property & Casualty and Life & Health Insurance, but you will develop a mastery in sales and customer service to support your personal and professional goals. Achieving licensing in insurance is a great way to build your resume and advance your skillset, and we use intentional goal setting and team building to establish successful habits for both your career and life.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
QUALIFICATIONS:
- Must be able to commute to the office.
- Sales experience preferred.
- Bilingual Spanish preferred.
- Able to obtain Property and Casualty License.
- Able to obtain a Life/Health License.
- Must be organized and able to pay attention to details.
ABOUT OUR AGENCY:
Our agency has over 25 years in the financial services industry, including 5+ years with State Farm. I believe in investing in my team. As a team member of my agency, I am committed to using my experience to help you grow to your fullest potential.