JOB TITLE: Customer Service - Road Tester JOB SUMMARY: Working outdoors, administering parking tests, road tests (testing for earning a Driver's License) and observing driving/road tests while riding along in customer vehicle. 1) Facilitator / Photo taking support2) Lobby and kiosk support3) VIN inspections4) Road Tests Hours: 8:00 :00 , Monday - FridayPay: $16.04 per hourLocation: Chandler, AZ 85226Type: Temporary, with the possibility of hireDuration: Ongoing, up to a two-year maximumBenefits: Available after eligibility period is met DUTIES-Provide excellent customer service.-Explain the testing process and requirements-Oversee road test for earning a driver's license.-Oversee Parking Test for earning a driver's license.-Complete pre trip vehicle Inspection.-Observe driving/road test while riding in vehicle along with the driver. The driver will be required to provide the vehicle.-Typical timelines: Approximately 20 Min per test.-Document and score the test - issue pass/fail based on qualifications observed.-Inform applicant/driver of test results.-Handle, file, and record documentation.-Other duties will be handling the greeter station (where applicable), taking photos, administering written tests, entering exam results, etc. REQUIREMENTS -FINGERPRINT CHECK REQUIRED-Background check required-Must be at least 21 years old-Proven customer service skills (1 to 2 years minimum)-Must have a valid Arizona driver's license-Must enjoy working with people in person-Ability to explain testing process and requirements-Ability to oversee road and parking tests-Ability to use a computer to record documentation
Customer Service - Chandler • Chandler, AZ, US
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