Talent.com
Comfort Inn of Utica
Front Desk ManagerComfort Inn of Utica • Utica, Michigan, United States
Front Desk Manager

Front Desk Manager

Comfort Inn of Utica • Utica, Michigan, United States
30+ days ago
Salary
$36,000.00 yearly
Job type
  • Full-time
  • Quick Apply
Job description

We are looking to hire a dynamic individual that is an outgoing people person! This person will lead the front office team as the Front Desk Manager.

Job Overview:
Front Desk Manager is responsible for the following:

  • Answer inquiries and check-in/out guests in a timely and professional manner.
  • Oversee VIP and special guest requests.
  • Follow and enforce hotel credit policies.
  • Monitor guest feedback and GIS scores.
  • Ensure the maximization of room revenue.
  • Generate and update required reports, files, and checklists.
  • Help maintain productivity levels at or above budgeted standards.
  • Run room status reports and relay necessary information to affected departments.
  • Assist in training and cross-training of new hires and current employees.
  • Establish and maintain good communications and teamwork with fellow employees.
  • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
  • Operate relevant aspects of the Front Desk property management system.
  • Maintain inventory of front office supplies and purchase of supplies when necessary.
  • Be knowledgeable of rates, packages, and promotions.
  • Complete and/or ensure proper bucket checks are done each shift with room rate verification and housekeeping status report.


Mandatory Requirements:

  • At least 2 to 3 years of progressive experience in a hotel or customer service atmosphere.
  • A High School Diploma or G.E.D.
  • Flexibility to work nights, weekends, and holidays.
  • Ability to lift 15 pounds or less, stand on feet for long periods of time, and bend, crouch, reach with no difficulty.
  • Reliable Transportation.
  • An engaging personality with a sincere smile! Guest Service is our #1 Priority.


Preferred Experience/Knowledge:

  • Previous supervisory responsibility.

Benefits:

  • Blue Cross Medical & Prescription Coverage.
  • Delta Dental.
  • 401K Retirement Savings.
  • Travel Discounts.
  • Employee-based monetary incentive programs.



    Create a job alert for this search

    Front Desk Manager • Utica, Michigan, United States

    Similar jobs

    Front of House Manager

    Union JointsDetroit, MI, United States
    Full-time

    Whether grabbing a pint before the Tiger's first pitch, late night noshing post-concert or vibing on a date night dinner Union Assembly is it.Our signature American comfort food is carefully crafte... Show more

     • Promoted

    Sr. Manager of Guest Experience

    ASM GlobalDetroit, MI, United States
    Full-time

    Manager of Guest Experience is responsible for creating and implementing programs that enhance the Detroit Hospitality Customer Service Culture initiative through setting and communicating behavior... Show more

     • Promoted

    Apparatus Room - Service Manager

    Jasper HotelDetroit, MI, United States
    Full-time

    Apparatus Room Service Manager.It's not just a slogan or catchphrase, it is who we are in everything we do.We believe in the power of People, Place and Character; ensuring our properties are a plac... Show more

     • Promoted

    Apparatus Room - Service Manager

    Heathman HotelDetroit, MI, United States
    Full-time

    Apparatus Room Service Manager.It's not just a slogan or catchphrase, it is who we are in everything we do.We believe in the power of People, Place and Character; ensuring our properties are a plac... Show more

     • Promoted

    Assistant Manager

    Arby'sTroy, MI, United States
    Full-time

    We are searching for a new Assistant Manager to join our team who is interested in helping to hire and train other team members.You will also assist in making sure the team adheres to company polic... Show more

     • Promoted

    Host / Front Desk

    Dave & BusterUtica, MI, United States
    Full-time

    Dave & Busters - - Responsibilities:Greet guests and guide them through retail, game rental, and dining experiences; Coordinate game rentals and merchandise sales; Handle transactions and cash ... Show more

     • Promoted

    Manager

    Ansara ConceptsGrosse Pointe, MI, United States
    Full-time

    Daily Jam Grosse Pointe is looking for a manager!.The manager's primary purpose is to develop restaurant management and hourly staff to establish our brand locally, build sales and manage profitabi... Show more

     • Promoted

    General Manager

    Diamonds Direct (Signet Jewelers)Troy, MI, United States
    Full-time

    Are you a leader who thrives on inspiration, positivity, and takes on challenges with relentless energy? At Diamonds Direct we're on the hunt for an exceptional General Manager.This is not just a j... Show more

     • Promoted

    General Manager

    Signet Jewelers Ltd.Troy, MI, United States
    Full-time

    Are you a leader who thrives on inspiration, positivity, and takes on challenges with relentless energy? At Diamonds Direct we're on the hunt for an exceptional General Manager.This is not just a j... Show more

     • Promoted

    Front Desk Agent

    Arbor Lodging ManagementTroy, MI, United States
    Full-time

    Arbor Lodging - - Responsibilities:Greet and check-in guests in a friendly manner; Assist in taking reservations, pre-registrations, and room blocking; Assist large groups upon arrival; Process pay... Show more

     • Promoted

    General Manager

    Checkers & Rallys Drive-In RestaurantsRoseville, MI, United States
    Full-time

    Location: Roseville, MI, US, 48066.At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests.As a member of the Corporate Field Operations team you ... Show more

     • Promoted

    Front Desk Associate (WN)

    Edge Fitness Clubs - Edge Fitness, LLCWarren, MI, United States
    Full-time

    Bring The Edge culture to life by ensuring each guest receives outstanding service by providing a guest friendly environment by greeting and acknowledging every guest, saying hello and goodbye, whi... Show more

     • Promoted

    Front Desk Representative - Deer Creek Racquet Club

    Park District of Highland ParkHighland Park, MI, United States
    Part-time

    Front Desk Representative - Deer Creek Racquet ClubSalary Range:$18.HourlyLevel:EntryPosition Type:Part TimeJob SummaryThe Front Desk Representative is responsible for the facility and customer ser... Show more

     • Promoted

    General Manager

    Marriott InternationalWarren, MI, United States
    Full-time

    Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including: managing general property performance, as well as food and bevera... Show more

     • Promoted

    Cyber Oracle Cloud Security Manager / Engineering Manager II

    DeloitteDetroit, MI, United States
    Full-time

    Cyber Oracle Cloud Security Manager / Engineering Manager II.Are you interested in working in a dynamic environment that offers opportunities for growth and new responsibilities? As an Engineering... Show more

     • Promoted

    Front Desk Host

    HYATT HotelsRoyal Oak, MI, United States
    Full-time

    Hyatt Hotels - - Responsibilities:Greet and assist hotel guests at the Gallery Host Stand; Perform guest check-in and check-out; Maintain the Gallery Host Stand, Guest Kitchen, e-room, and TV den; ... Show more

     • Promoted

    Manager

    Art & Jake's Sports BarSterling Heights, MI, United States
    Full-time

    Art & Jakes Restaurant Manager.We are seeking an efficient and flexible Restaurant Manager who will handle our high-volume, full-service bar restaurants.You will be accountable for the financial an... Show more

     • Promoted

    Manager

    Culver'sUtica, MI, United States
    Full-time

    Maintains excellence in guest service and quality control of operations consistently to ensure the company mission is attained.Runs shifts effectively to ensure quality products, guest service, and... Show more

     • Promoted

    Manager

    SubwayWarren, MI, United States
    Full-time +1

    As part of the Subway team, you will focus on providing an excellent guest experience, ensuring that great food is prepared and served, keeping our restaurants functional, clean, and beautiful, man... Show more

     • Promoted

    Front Desk

    SafeSplashRoyal Oak, MI, United States
    Full-time

    Company OverviewIF YOU'RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU'RE AT THE RIGHT PLACEAt SafeSplash, we believe swimming is a life skill.Therefore, we approach each one of our swim les... Show more