Talent.com
Glad Solutions
Customer Service RepresentativeGlad Solutions • Harker Heights, TX, US
Customer Service Representative

Customer Service Representative

Glad Solutions • Harker Heights, TX, US
17 days ago
Salary
$600.00 weekly
Job type
  • Full-time
Job description

Job Opening at Glad Solutions: Customer Service Representative

Job Description

Glad Solutions is excited to announce an opening for a dedicated Customer Service Representative to join our team in a full-time capacity. This position will be instrumental in ensuring that our customer service offerings continue to meet the high standards that have set Glad Solutions apart in the industry. Please be advised that this position is not remote, necessitating a hands-on approach at our office in Texas. The role is designed for those willing to thrive in a dynamic, fast-paced environment and contribute positively to our corporate goals and customer satisfaction metrics.

We're seeking passionate, energetic, and outgoing Customer Service Representatives eager to help customers efficiently and effectively. In this position, you'll be tasked with providing detailed product and service information, resolving any technical issues that may arise, and delivering an overall exceptional client experience. No previous experience is necessary as we provide comprehensive product training and continuous mentoring to aid in your professional development. If you're looking to start your career with a growing team, this role at our award-winning company could be the perfect fit.

Duties and Responsibilities

  • Provide accurate, valid, and complete information by utilizing the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide pricing and delivery information
  • Perform customer verifications
  • Process orders, forms, applications, and requests
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers

Requirements

  • A high school diploma or GED, or an appropriate equivalent
  • Successful completion of provided training
  • Proven customer support experience or experience as a Client Service Representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Must be 18 years of age or older
  • Ability to build rapport with clients


Create a job alert for this search

Customer Service Representative • Harker Heights, TX, US

Similar jobs

Customer Service Representative

Circle KKilleen, TX, United States
Full-time +1

Customer Service RepresentativeWe want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your care... Show more

 • Promoted

Bilingual Financial Services Representative

MCIKilleen, TX, United States
Full-time +1

Customer Service RepresentativeMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commitme... Show more

 • Promoted

Customer Service Representative

Molly MaidKilleen, TX, United States
Full-time

Molly Maid - 501 West Elm Road - Responsibilities:Price quotes to sell Molly Maid cleaning services; Meet with warm leads in their home and over the phone; Communicate with customers in a friendly,... Show more

 • Promoted

4X10 Customer Service Representative

MCIKilleen, TX, United States
Full-time

Job OpportunityMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commitment to excellence... Show more

 • Promoted

Customer Service Representative

Deane Electric and Air Conditioning LLCKilleen, TX, United States
Full-time

Job SummaryWe are seeking a dynamic and enthusiastic Customer Service Representative to join our team! In this vital role, you will be the friendly voice and helpful face for our valued clients, pr... Show more

 • Promoted

Outbound Sales Representative

MCIKilleen, TX, United States
Full-time

MCI is a leading business process outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commitment to excellence and a focus on... Show more

 • Promoted

Remote Customer Service Contractor (Independent)

ALONJA Enterprises LLCKilleen, TX, United States
Remote
Full-time

Job DescriptionJob DescriptionPlease read carefully before applying.We are onboarding independent customer service contractors to support customer care programs for nationally recognized brands.Thi... Show more

 • Promoted

Call CenterCustomer Service Representative

Mass MarketsKilleen, TX, United States
Full-time

Mass Markets - JobID:48542 Customer Service Representative As a Customer Service Representative at Mass Markets, you'll:Handle inbound and outbound contacts in a courteous, timely, and professional... Show more

 • Promoted

Full-Time Customer Service Representative

MCIKilleen, TX, United States
Full-time

Customer Service RepresentativeMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... Show more

 • Promoted

4X10 Call Center Representative

MCIKilleen, TX, United States
Full-time

LOCATIONKilleen, TXJOB TYPEFull-TimePOSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our c... Show more

 • Promoted

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)

MCIKilleen, TX, United States
Full-time +1

Job Title:Bilingual Customer Service RepresentativeWe are looking for full-time and part-time bilingual customer service representatives to support inbound projects for a wide variety of clients.In... Show more

 • Promoted

Call Center Representative (Flexible Schedule)

MCIKilleen, TX, United States
Full-time +1

CALL CENTER REPRESENTATIVEMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple count... Show more

 • Promoted

Customer Service Associate I

Family DollarKilleen, TX, United States
Full-time

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following:.Assist customers with q... Show more

 • Promoted

Technical Customer Care Representative I (Entry-Level)

MCIKilleen, TX, United States
Full-time

Customer Care RepresentativeMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple cou... Show more

 • Promoted

Customer Service Representative CCR - Remote (Office Admin / Data Entry) - Weekly / Daily Pay In

Remote USA - TexasKilleen, TX, United States
Remote
Full-time

REMOTE CUSTOMER SERVICE REPRESENTATIVE REMOTE DATA ENTRY / ENTRY LEVEL - START TODAY - DAILY / WEEKLY PAYPlease read the information in this job post thoroughly to understand exactly what is expect... Show more

 • Promoted

Customer Service Representative (Nights)

MCIKilleen, TX, United States
Full-time

Customer Service Representative (Nights)MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across ... Show more

 • Promoted

Contact CenterCustomer Service Representative

MCIKilleen, TX, United States
Full-time

Customer Service RepresentativeMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commitme... Show more

 • Promoted

Remote Customer Service Contractor (Independent)

Alonja EnterprisesKilleen, TX, United States
Remote
Full-time

Please read carefully before applying.We are onboarding independent customer service contractors to support customer care programs for nationally recognized brands.This opportunity is best suited f... Show more