Join us at Hampton Inn & Suites, where your leadership as a Front Office Manager isn't just a role—it's a chance to make a meaningful impact within our vibrant hospitality team. You'll lead our front desk operations, ensuring each guest enjoys an exceptional stay, while collaborating with seasoned leaders who are dedicated to excellence and growth. In our supportive and innovative culture, you'll have the opportunity to mentor and inspire your team, exceed customer satisfaction standards, and advance your own career. We're proud to offer competitive pay, benefits, and a flexible schedule in a full-time position.
We're looking for someone with at least two years of experience who thrives in people-focused environments and is eager to sharpen their leadership skills. At Hampton Inn & Suites, we're all about creating a fun working environment because we believe that happy employees mean happy guests. If you're passionate about hospitality and ready to be a part of our exciting journey, we invite you to apply today.
Compensation for this role is $17-$19 per hour
Compensation:$17 - $19 hourly
Experience in leading and managing a front desk team in a hospitality setting.
Ability to oversee daily operations, ensuring seamless check-in and check-out processes.
Proven track record of collaborating with department heads to enhance guest satisfaction.
Strong financial acumen to monitor and manage front office budgets effectively.
Ability to train and mentor team members, fostering a culture of continuous learning.
Excellent problem-solving skills to address guest inquiries and concerns promptly.
Experience in implementing and upholding hotel policies and procedures for a safe environment.
2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry.
Possess excellent management skills, communication skills, and multitasking skills.
Applicants must have flexible availability (Nights and weekends).
PEP experience is a plus (Hilton Computer Systems).
Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley.
Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.
Front Office Manager • Cincinnati, OH, US
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