Talent.com
Smashburger | Arizona
Shift LeaderSmashburger | Arizona • Scottsdale, Arizona, United States
Shift Leader

Shift Leader

Smashburger | Arizona • Scottsdale, Arizona, United States
10 hours ago
Job type
  • Full-time
Job description

At Smashburger, we don’t just make burgers—we create crave-worthy moments that keep guests coming back for more. We’re driven by a shared commitment to excellence, working as one team and taking bold action to deliver unforgettable experiences. Here, you’ll be part of a group that works hard and genuinely cares—where passion and dedication matter just as much as skill. At Smashburger, we live by our values:

Taste Obsessed – Bring flavor into every shift

Premium Experience – Lead Boldly. Deliver Flawlessly

Stay Hungry – Literally & Figuratively

One Team! One Smash! – Smash Together

Do What’s Right – Act with honesty and consistency.

If this sounds like your kind of place, we’d love to have you on the team!

What You’ll Do

  • Partner with the Restaurant General Manager to lead high-performing shifts and deliver great guest experiences
  • Oversee FOH & BOH team performance, fostering a fun, positive, and accountable culture
  • Train, coach, and onboard team members using Opus, LMS, and the 4-step training method
  • Recognize and reward top performance; address gaps with timely coaching
  • Execute daily operations, including checklists, line checks, opening/closing procedures, and cash handling
  • Monitor and improve guest experience metrics (NPS, OSAT)
  • Ensure compliance with food safety standards and local health regulations
  • Uphold service standards by modeling exceptional hospitality every shift
  • Manage labor, inventory, and food ordering to meet COGS targets and minimize loss

What You Bring:

  • Prior Shift Leader or supervisory experience
  • Completion (or ability to complete) Train-the-Trainer program within 90 days
  • Strong leadership, communication, and team development skills
  • High attention to detail with solid time management and organization
  • Results-driven mindset with the ability to thrive in a fast-paced environment
  • Flexible availability (nights, weekends, holidays)
  • Ability to follow company standards and all regulatory requirements
  • Physical stamina to stand for long periods and lift up to 50 lbs in a high-temperature environment

Why Smashburger?

Better Benefits: Build a better experience work & lifestyle!

  • Tip share-earn up to $2/hr. extra in tips
  • Get Paid $ to Refer your Friends*
  • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *
  • Flexible schedules in a fun, family friendly, team environment
  • Medical, Dental and Vision Options**
  • Paid time off – vacation and sick**
  • 401K match (21 and older)
  • Employee Assistance Program
  • Fast track for career opportunities and management experience
  • Free uniform

**Eligibility based off of time in position and average hours worked

*Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions

The Company is dedicated to the principles of equal employment opportunity and to providing a professional work environment free from discrimination and harassment. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of any legally recognized basis including but not limited to: race (inclusive of traits associated with race, including but not limited to hair texture and protective hairstyles), sex (including pregnancy, lactation, childbirth or related medical condition), color, religious creed, marital status, national origin or ancestry, age, citizenship status, physical or mental disability, genetic information, sexual orientation, gender, gender identity, gender expression, military or veteran status, status as a victim of crime or abuse, or any other applicable status protected by federal, state, provincial or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.

https://smashburger.com/job-applicant-privacy-policy

Create a job alert for this search

Shift Leader • Scottsdale, Arizona, United States

Similar jobs

Shift Lead

Cobblestone Auto Spa|Car WashPhoenix, AZ, United States
Full-time

The Shift Lead role at Spotless Brands is an operational support position designed to provide high performing team members with exposure to site operations and foundational leadership skills.This r... Show more

 • Promoted

Shift Leader

Baskin RobbinsTempe, AZ, United States
Full-time

If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'.Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, N... Show more

 • Promoted

Shift Leader - Avondale

Luna GrillPhoenix, AZ, United States
Full-time

Avondale Shift Leader Opportunity.Hey AvondaleWe're Headed Your Way! New location, proven brand be part of the first team for our Avondale location!.Luna Grill, a fast casual/QSR concept, is looki... Show more

 • Promoted

Shift Leader

Checkers & Rally'sPHOENIX, AZ, US
Full-time

At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests.As a member of the team you will assist the General Manager thru managing successful shift... Show more

Shift Leader

Dunkin' DonutsScottsdale, AZ, United States
Full-time

Dunkin' Donuts - 10240 North 90th Street - Responsibilities:Provide leadership, direction, and coaching to Crew Members throughout shift; Monitor team performance to ensure quality, service, and cl... Show more

 • Promoted

Shift Lead

Jimmy John'sChandler, AZ, United States
Full-time +1

Assisting the management team in accomplishing the shifts duties and objectives.Ensuring proper completion of all side work.Assisting with general shift work including but not limited too- slicing,... Show more

 • Promoted

Shift Leader

Coffee And Bagel BrandsPhoenix, AZ, United States
Full-time

Bagels believes in the bagel, and we've been baking bagels fresh daily since 1995.We believe that our bakeries do more than just make the best breakfast in the neighborhood.We guarantee two things:... Show more

 • Promoted

Shift Lead

WalgreensMaricopa, AZ, United States
Full-time

Job Description:Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for ... Show more

 • Promoted

Shift Manager

Long John Silver'sPhoenix, AZ, United States
Full-time

Long John Silver's - 1906 West Bell Road - Responsibilities:Guarantees 100% satisfaction for every LJS guest.Resolves customer concerns promptly using BAM! to ensure they leave happy and satisfied.... Show more

 • Promoted

Shift Lead

Ojos Locos Sports CantinaPhoenix, AZ, United States
Full-time

Location 7609 West Thomas Road, Phoenix, AZ, 85033, United States. Show more

 • Promoted

Shift Leader

Papa John'sScottsdale, AZ, United States
Full-time

Papa John's - 23559 North Pima Road - Responsibilities:Supervise shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are deliv... Show more

 • Promoted

Shift Leader

Einstein Bros BagelsPhoenix, AZ, United States
Full-time

Bagels - 530 E McDowell Rd Ste 111 Shift Manager As a Shift Leader at Einstein Bros.Bagels, you'll:Work directly with the General Managers; Train and lead the Team Members to understand the goals a... Show more

 • Promoted

Shift Lead-Uptown

Nekter Juice BarPhoenix, AZ, United States
Part-time

Shift Lead-UptownUptown - phoenix, AZ 85012Salary Range $15.HourlyPosition Type Part TimeJob Shift DayTravel Percentage NoneCategory Restaurant - Food ServiceDescriptionNekter Juice Bar believes th... Show more

 • Promoted

Shift Leader

YogurtlandChandler, AZ, United States
Full-time

Ensures company standards are met in the event a Store Leader is unavailable and to ensureAssociates comply with policies and procedures.Assist the Store Leader in the development andcompliance wit... Show more

 • Promoted

Shift Lead

WildflowerPhoenix, AZ, United States
Full-time

Shift LeadWildflower is looking for motivated, career oriented individuals wanting a fresh start that will allow your passion for our great industry to shine!If you get excited about fresh, delicio... Show more

 • Promoted

Shift Managers

Jobs for HumanityChandler, AZ, United States
Full-time

Jobs for Humanity is collaborating with Upwardly Global and with Rubio's Coastal Grill to build an inclusive and just employment ecosystem.We support individuals coming from all walks of life.Compa... Show more

 • Promoted

Shift Manager

Long John SilversPhoenix, AZ, United States
Full-time

For over 50 years, Long John Silver's has been serving up golden, crispy seafood and creating treasured moments for families worldwide.With nearly 500 locations, we're proud to be the world's favor... Show more

 • Promoted

Shift Leader

Papa John's PizzaTempe, AZ, United States
Full-time

Demonstrate exemplary operations skills in all aspects of the restaurant including making quality products for our customers and ensuring each delivered product meets Papa Johns standards and accur... Show more

 • Promoted

Shift Lead 1

Leslie's, Inc.Tempe, AZ, United States
Full-time

Collaborate with the General Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll and all controllable expenses.P&L) Conducted water an... Show more

 • Promoted

Shift Lead

Story Cannabis Co.Phoenix, AZ, United States
Full-time

Our Story:Story Cannabis was built by misfits on a mission people bold enough to shift the cannabis narrative and create something better.Founded in 2021 by industry veterans, Story is a vertically... Show more