Talent.com
Datamark, Inc.
Customer Service Representative IDatamark, Inc. • El Paso, TX, US
Customer Service Representative I

Customer Service Representative I

Datamark, Inc. • El Paso, TX, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Join Our Team as a Customer Service Representative at DATAMARK, Inc.

We’re looking for a Customer Service Representative who is passionate about helping customers and delivering high‑quality support. In this role, you’ll serve as a key point of contact for our customers, addressing questions, resolving issues, and ensuring a positive experience with every interaction.

You’ll handle inbound and outbound calls and emails, document customer interactions accurately, and collaborate with teammates to resolve more complex concerns. Your work will directly impact customer satisfaction and contribute to a supportive, solution‑focused service environment.

  • Responding to inbound and outbound customer calls and emails in a professional and courteous manner
  • Answering questions, troubleshooting issues, and providing clear, accurate information
  • Documenting customer interactions and updating account details in our systems
  • Resolving customer concerns and escalating complex issues when appropriate
  • Following up to ensure issues are fully resolved and customer expectations are met
  • Maintaining up‑to‑date knowledge of products, services, and policies to provide effective support

Why You’ll Love Working Here:

  • Supportive Team: We truly care about our coworkers and work together to help one another grow.
  • Career Growth: There are opportunities to expand your career within our company.
  • Make a Difference: You'll be helping others every day, and that feels great!

If you’re motivated by helping others and delivering great service, we’d love to hear from you—apply today!

Requirements

  • High school diploma or equivalent
  • Minimum of 1 year of contact center experience or 2 years of general customer service experience
  • Excellent verbal and written communication skills in English, and a strong attention to detail
  • Strong listening skills with the ability to empathize and respond effectively to customers
  • Proficient computer skills, including experience with CRM systems or customer support software
  • Ability to multitask and navigate multiple software applications simultaneously
  • Typing speed of at least 40 words per minute
  • Ability to remain calm under pressure, maintain a positive attitude, and de‑escalate challenging situations
  • Team-oriented mindset with the ability to thrive in a collaborative, friendly environment

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
  • $14.50/hrly
Create a job alert for this search

Customer Service Representative I • El Paso, TX, US

Similar jobs

Customer Service Representative - Onsite

Intelogix CorporationEl Paso, TX, United States
Full-time

Job TitlePay rate:$12/hrAt InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential.As a trusted leader in our industry, we are committed to provi... Show more

 • Promoted

Customer Service Representative

TransPerfectEl Paso, TX, United States
Full-time

TransPerfect Is More Than Just a JobOur greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that.Each of our 100offices has its own individual identi... Show more

 • Promoted

Customer Service Representative – Bilingual Spanish, Healthcare

MaximusEl Paso, Texas, United States
Full-time

Customer Service Representative - Bilingual Spanish, Healthcare.Customer Service Representative - Bilingual Spanish, Healthcare.Customer Service Representative - Bilingual Spanish, Healthcare.Limit... Show more

 • Promoted

Walmart Customer Service Representative (Remote)

TradeJobsWorkforce79954 El Paso, TX, US
Remote
Full-time

Bring your energy to the role of Walmart Customer Service Representative (Remote) to adapt to shifting priorities and business needs, work collaboratively across teams and departments, and assist w... Show more

 • Promoted

Costco Customer Service Representative - Starting at $22/hr

TradeJobsWorkforce79926 El Paso, TX, US
$22.00 hourly
Full-time

Bring your energy to the role of Costco Customer Service Representative to follow safety procedures and company policies, support the preparation and delivery of goods or services, and respond prom... Show more

 • Promoted

Customer Service Representative

Bosch Group IncEl Paso, TX, United States
Full-time

Customer Service RepresentativeOrganize daily orders to insure correct on-time shipping.Communicate with various departments on varying topics related to shipping / warehousing.Work closing with Pl... Show more

 • Promoted

Customer Service Representative

CaliberEl Paso, TX, United States
Full-time

Service CenterEl Paso - Hondo PassJob SummaryCaliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited t... Show more

 • Promoted

Customer Service Representative - Inbound Call Center

Sp Plus CorporationEl Paso, TX, United States
Full-time

SPJob OpportunitySP+, a Metropolis company, is an artificial intelligence company for the real world.We use computer vision to enable checkout-free parking experiences.So there's no fumbling with t... Show more

 • Promoted

Customer Service Representative

Partners PersonnelEl Paso, TX, United States
Full-time

Partners Personnel - - Responsibilities:Answer customer inquiries regarding products, orders, shipping, and inventory status.Process and manage customer orders, returns, and exchanges.Coordinate wi... Show more

 • Promoted

Customer Service Representative

Robert Bosch Tool CorporationEl Paso, TX, United States
Full-time

Organize daily orders to insure correct on-time shipping.Communicate with various departments on varying topics related to shipping / warehousing.Work closing with Planning Team to achieve 100% cus... Show more

 • Promoted

Customer Service Representative

National Health Care SolutionsEl Paso, TX, United States
Full-time

Customer Service RepresentativeAs a Customer Service Representative, you will play a pivotal role in ensuring the satisfaction of our customers by responding to their inquiries, resolving issues, a... Show more

 • Promoted

Coca-Cola Customer Service Representative

TradeJobsWorkforce79916 Fort Bliss, TX, US
Full-time

We’re looking for a Coca-Cola Customer Service Representative to gain knowledge of company offerings to better serve clients, maintain accurate records and documentation, and assist with processing... Show more

 • Promoted

United Airlines Customer Service Representative (Remote)

TradeJobsWorkforce88529 El Paso, TX, US
Remote
Full-time

Join our growing team as a United Airlines Customer Service Representative (Remote) to provide excellent service to customers and team members, assist with processing returns and exchanges, and ada... Show more

 • Promoted

Customer Service Representative

TradeJobsWorkforce79915 El Paso, TX, US
Full-time

As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.Finance to p... Show more

 • Promoted

Customer Service Representative

El Paso CommunicationsEl Paso, TX, United States
Full-time

El Paso Communications is a growing marketing and outreach firm supporting major telecommunications campaigns, including AT&T.We're known for our energetic culture, hands-on training, and stron... Show more

 • Promoted

Walmart Customer Service Representative

TradeJobsWorkforce79961 El Paso, TX, US
Full-time

Bring your energy to the role of Walmart Customer Service Representative to gain knowledge of company offerings to better serve clients, adapt to shifting priorities and business needs, and provide... Show more

 • Promoted

American Airlines Customer Service Representative (Remote)

TradeJobsWorkforce88588 El Paso, TX, US
Remote
Full-time

Join our growing team as a American Airlines Customer Service Representative (Remote) to coordinate tasks to ensure deadlines are met, assist with organizing, stocking, and general upkeep, and prov... Show more

 • Promoted

Customer Service Representative

Automatic Data ProcessingEl Paso, TX, United States
Full-time

At ADP We Are Driven By Your SuccessWe engage your unique talents and perspectives.We welcome your ideas on how to do things differently and better.In your efforts to achieve, learn and grow, we su... Show more

 • Promoted

American Airlines Customer Service Representative

TradeJobsWorkforce88531 El Paso, TX, US
Full-time

Take the next step in your career as our new American Airlines Customer Service Representative to provide excellent service to customers and team members, respond promptly to inquiries and resolve ... Show more

 • Promoted

United Airlines Customer Service Representative

TradeJobsWorkforce88587 El Paso, TX, US
Full-time

We have an opening for a talented United Airlines Customer Service Representative to assist with processing returns and exchanges, maintain accurate records and documentation, and work collaborativ... Show more