At Chick-fil-A, the Shift Supervisor role is more than just a job, it's an opportunity. In addition to working directly for an independent Owner, a Shift Supervisor is responsible for leading the opening or closing shift in their department. Please consider visiting Chick-fil-A Folsom if you'd like to learn more about the experience.
Responsibilities of a Shift Supervisor:
Leading shifts effectively
Leading day to day tasks
Properly handling CARES calls and customer complaints in the restaurant
Leading productivity effectively
Ensure the completion of Jolt checklists
Attending and contributing at Department meetings bi-weekly
Establishing accountability with Team Members
Maintaining a fun work environment
Communicating expectations to the team, ranging from Team Members to Team Leaders
Maintaining vision alignment with the Operator and Director team
Organizing the team with excellent follow through
Serv-Safe managerial certified
Behavioral Characteristics
Demonstrate the organization’s Mission & Core Values
Pay attention to detail
Demonstrate 360 awareness
Takes initiative
Be compassionate towards Team Members
Motivate the team to uphold the standards of the restaurant
Delegate tasks when needed
Communicate effectively with team
Take charge and ownership of the shift
Solve problems and make quick decisions when necessary
Coach and develop others through an attitude of continuous improvement
Welcome feedback
Be available to open and close the restaurant at least three times a week
Work an average of 32 hours a week
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
Competitive Pay
Along with a competitive paycheck, you will have the opportunity to earn college scholarships.
FREE MEALS!
Every team member on every shift receives a free meal to enjoy either on their meal break or before or after their scheduled shift.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can always have a day off to spend with family and friends.
Work Directly With A Chick-fil-A Owner
The Owner is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
It's a Great Place to Work
At Chick-fil-A, our Owners consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
Requirements:
1+year of Management/ Supervisor Experience
Full-Time Availability (30+ hours)
Compensation:
The hourly wage rate is starting up to $24.
Benefits
Health insurance and college scholarships.
We want to meet YOU!
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Shift Supervisor • Folsom, CA, US
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