Talent.com
Nordstrom Inc
Manager - Service Experience - Pacific Commons RackNordstrom Inc • Fremont, CA
Manager - Service Experience - Pacific Commons Rack

Manager - Service Experience - Pacific Commons Rack

Nordstrom Inc • Fremont, CA
30+ days ago
Job type
  • Full-time
Job description

Description

As a Service Experience Manager, you’ll wear many hats – you’ll be a mentor, your team’s biggest fan, as well as a driver of business.

A day in the life…

  • Drive store volume through the support and education of Service Experience initiatives such as the Nordstrom Rewards program and the sale of gift cards
  • Recruit, hire, train, develop and motivate your team – their success is your success
  • Support your team as they educate and assist employees on tools, processes and systems that will enhance our customers’ shopping experience as well as increase sales
  • Create a solid business plan that enables your team to work together to meet service and sales goals
  • Support the success of your department by driving continuous improvements

You own this if you have…

  • 1+ years of successful retail management experience
  • Exceptional customer service skills and a passion to inspire others to deliver outstanding service
  • Dynamic leadership skills and a proven ability to motivate and develop future leaders
  • A proven track record of using key metrics to identify opportunities and drive business
  • Effective communication skills
  • The ability to work a flexible schedule based on business needs, including evenings and weekends

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Create a job alert for this search

Manager - Service Experience - Pacific Commons Rack • Fremont, CA

Similar jobs

People & Experience Delivery Partner - 12 months FTC, MTV

DeepMindMountain View, CA, United States
Full-time

People & Experience Delivery Partner - 12 Months Ftc, Mtv.Artificial Intelligence could be one of humanity's most useful inventions.At DeepMind, we're a team of scientists, engineers, machine learn... Show more

 • Promoted

Community Manager

Asset LivingSan Ramon, CA, US
Full-time +1

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide.Founded in 1986, Asset Living has decades of experience delivering exceptional value ... Show more

Dean of Culture & Instruction (Candidate Pool), SY25-26 (California)

Summit Public SchoolsSan Jose, CA, US
Full-time

Dean of Culture & Instruction (Candidate Pool), SY25-26 (California) - Summit Public Schools.Dean of Culture & Instruction (Candidate Pool), SY25-26 (California).Coach beginning teachers through Su... Show more

 • Promoted

Customer Experience Specialist

Caesar Stone Usa IncSan Leandro, CA, United States
Full-time

Description The Customer Service Representative is responsible for the Customer Experience in the retail showroom of the DCs, including order fulfillment activities by walk-in customers and throug... Show more

 • Promoted

Outreach Manager

Catholic Funeral & Cemetery ServicesLos Altos, CA, US
Full-time
Quick Apply

Calvary Catholic Cemetery, San Jose & Gate of Heaven Catholic Cemetery, Los Altos The  Outreach Manager reports to the Director of Cemeteries and serves as the CFCS liaison and a... Show more

Service Manager

Trek BikesCastro Valley, CA, United States
Full-time

As Service Manager, you'll be the operations lead for your store's Service Centerand you'll be the one who's ultimately accountable for all decisions relating to workflow, staffing of mechanics, an... Show more

 • Promoted

Staff Customer Experience Professional

IntuitMountain View, CA, United States
Full-time

Staff Customer Experience Professional/h2pAs a Staff Customer Experience Professional, youll be part of a Customer Success Strategy team that is focused on disrupting the mid-market segment, leadin... Show more

 • Promoted

Senior Construction Project Manager – Data Centers

GoodmanSan Jose, CA, United States
Full-time

Responsible for Data Center construction management and administration of all projects assigned to him/her in the region beginning with the initial project due diligence for all construction relate... Show more

 • Promoted

Guest Services Manager

Stonebridge CompaniesWalnut Creek, CA, United States
Full-time

City, State: Walnut Creek, California Title: Guest Service Manager Location: Walnut Creek, CA FLSA: Exempt Status: Full-time Reports to: Assistant General Manager Supervises: Front Desk Team... Show more

 • Promoted

Service Delivery Manager (Data background)

Trident ConsultingSan Jose, CA, US
Full-time

Service Delivery Manager (Data background).Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.This range is provided by Trident Consulting.Your actual pa... Show more

 • Promoted

Product Manager, Data Privacy & User Experience

TikTokSan Jose, CA, US
Full-time

A leading social media platform in California is looking for a Product Manager for User Data & Privacy Experience.This role involves managing user data tools to ensure secure and efficient data man... Show more

 • Promoted

Branch Manager: Elevate Customer Experience & Growth

JPMorgan Chase & Co.San Jose, CA, US
Full-time

A leading financial services firm is seeking a Branch Manager in San Jose, California.In this role, you will ensure exceptional customer experiences, direct branch operations, and coach your team t... Show more

 • Promoted

Retail Customer Service - Pacific Commons Shopping Center Rack

NordstromFremont, CA, United States
Full-time

Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a welcoming and inclusive... Show more

 • Promoted

HR Service Center Manager - US & Canada

ContinuserveSan Jose, CA, US
$80,000.00 yearly
Full-time
Quick Apply

As an HR Service Center Manager will serve as a primary HR support resource, providing higher-level expertise to resolve complex issues and escalated cases.Acting as an ambassador for all HR proces... Show more

Customer Experience Performance Marketing Manager: 25-05411

Akraya IncMountain View, California, United States
$60.00 hourly
Full-time
Quick Apply

Skills: Marketing-Expert, Product Management-Advanced, A/B Testing-Advanced, Analytics-Expert, Collaboration-Proficient).Duration:12 months (with the high possible of extension).Location: Mountain ... Show more

Senior Project Manager - Data Center Construction Full-time

Turner & TownsendSan Jose, CA, US
Full-time

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.Working with our clients across real estate, infrastructure, energy and natural res... Show more

Senior Manager, Customer Support (Shift - 10am -7pm PT)

RubrikPalo Alto, CA, United States
Full-time

Customer Support Manager Location: Palo Alto, California Shift: 10-7pm PT The Customer Support Manager is responsible for all aspects of customer post-sales support to our US based customers and... Show more

 • Promoted

Culinary Retail GM: Lead, Inspire & Elevate Customer Experience

Sur La TablePalo Alto, CA, US
Full-time

A culinary retail store in California is seeking a General Manager to lead a high-performing team and drive the store's culinary and retail business performance.The ideal candidate will have over 3... Show more

 • Promoted

Client Service Manager

Heffernan Insurance BrokersWalnut Creek, CA, United States
Full-time

Job Category: Financial Services Requisition Number: CLIEN001653.The Client Service Manager is responsible for delivering a high level of service to Heffernan Financial Services Division's clients ... Show more

 • Promoted

Food Service Manager

TradeJobsWorkForce95164 San Jose, CA, US
Full-time

Hire, train, oversee, and sometimes fire employees Order food and beverages, equipment, and supplies Oversee food preparation, portion sizes, and the overall presentation of food Inspect supplies, ... Show more