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Hertz
Automotive Service AdvisorHertz • Fort Lauderdale, Florida, United States
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Automotive Service Advisor

Automotive Service Advisor

Hertz • Fort Lauderdale, Florida, United States
30+ days ago
Salary
$23.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description
A Day in the Life:

Remote position on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm

*Ability to work REMOTE – Required to be located in the surrounding Fort Lauderdale area, and able to travel to our Fort Lauderdale office for your first week of training *

The hourly rate for this opportunity is $23/hr.

What You’ll Do:
  • Ensure vendors are performing requested repairs at agreed upon pricing.
  • Reviewing a wide range of vehicle repair requests.
  • Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM.
  • Handle repair disputes with national account vendors.
  • Validating parts pricing and labor times.
  • Guarantee vehicle repairs adhere to company policies and address safety concerns.
  • Efficiently drive down vendor cycle time to minimize out of service days.
  • Handle phone calls related to vehicles experiencing extensive down time.
  • Adhere to goal setting metrics for all job functions.
  • Review vehicle repairs.
  • Handle phone calls, emails, and chats.
  • Working behind a desk.
  • Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid.

What We’re Looking For:
  • Highschool Diploma or GED.
  • 3 years of previous vehicle maintenance experience.
  • Minimum of 4 ASE certifications related to job scope.
  • Ability to work remote.
  • Fleet experience preferred.
  • Automotive vehicle repair background.
  • Ability to multitask.
  • Negotiation.
  • Computer literate.
  • Customer service.
  • Experience with labor guides.
What You’ll Get:
  • Remote Work.
  • Up to 40% off the base rate of any standard Hertz rental.
  • Paid Time Off.
  • Medical, Dental & Vision plan options.
  • Retirement programs, including 401(k) employer matching.
  • Paid Parental Leave & Adoption Assistance.
  • Employee Assistance Program for employees & family.
  • Educational Reimbursement & Discounts.
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more.


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    Automotive Service Advisor • Fort Lauderdale, Florida, United States

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