Administrative Coordinator/ Clinic Coordinator

Job Title:

• Administrative Coordinator/Clinic Coordinator Location: Union City, CA Job Type: Full-time Company Overview: Ascend is a leading healthcare service provider in the East Bay, renowned for its commitment to delivering exceptional care to children with special needs and their families.
• As a woman-driven, pediatric therapist-led organization, Ascend is dedicated to making a positive impact in the community.
• We are excited to announce the upcoming opening of our Union City outpatient clinicnd are seeking a dynamic Administrative Coordinator/Clinic Coordinator to join our expanding team.

Position Overview:

• We are looking for a dedicated, detail-oriented professional with strong administrative and organizational skills to support daily clinic operations.
• The ideal candidate will have experience in healthcare administration, scheduling, and customer service.
• This role requires excellent multitasking abilities, a passion for helping others, and the capacity to thrive in a fast-paced, collaborative environment.

Key Responsibilities:

• Perform a variety of administrative duties, including scheduling appointments, answering phone calls, and responding to emails.
• Coordinate interviews, onboarding, and training programs for new staff.
• Maintain accurate records, manage online documents, and ensure timely filing and reporting.
• Assist the Clinic Coordinator in managing staff caseloads and client appointments.
• Support the director and therapist team with day-to-day responsibilities and special projects.
• Coordinate and book travel arrangements for staff and clients.
• Assist in planning and executing events, including follow-up tasks.
• Provide comprehensive support to staff, including equipment management and inventory control.
• Greet clients (both children and adults) and handle inquiries in a professional and welcoming manner.
• Prepare and distribute minutes of staff meetings, and manage the flow of forms and documents.
• Assist with bi-monthly cross-checking of client payments with billing.
• Create and maintain client files, ensuring data integrity and security.
• Provide backup support for the Clinic Coordinator and other administrative staff as needed.

Qualifications:

• Bachelor's Degree is highly preferred.
• Minimum of 2 years of experience in office administration or a related field.
• Strong communication, interpersonal, and time-management skills.
• Exceptional organizational and multitasking abilities.
• High attention to detail and accuracy.
• Proficient in Microsoft Office Suite and online tools such as Google Drive, Google Chat, and Zoom.
• Ability to work both independently and as part of a collaborative team.
• Customer service experience preferred; healthcare experience is a plus.
• Spanish language skills are preferred but not required.

Benefits:

• Comprehensive health benefits including Medical, Dental, and Vision insurance. 401(k) plan with company matching.
• Flexible spending account.
• Paid time off and employee discounts.
• Life insurance and additional benefits.

Schedule:

• Full-time position, Monday to Friday from 8:30am - 5:00pm at 29516 Kohoutek Way, Union City, CA 94587 Ability to reliably commute to or relocate to Union City, CA, before starting work is required.

Compensation:

• $28 - $32 per hour DOE Why Join Us?
• Ascend Rehab Services, Inc. offers a vibrant, inclusive, and innovative work environment that values work-life balance and fosters professional growth.
• Join our team and be part of a dedicated group making a real difference in the lives of special needs children and their families.
• If you are a proactive, organized professional looking to contribute to a meaningful cause, we would love to hear from you!

How to Apply:

• Please submit your resume and cover letter detailing your relevant experience and why you are interested in this position. #INDPED Powered by JazzHR