Talent.com
Howard Johnson San Diego
Front Desk AgentHoward Johnson San Diego • San Diego, CA, US
Front Desk Agent

Front Desk Agent

Howard Johnson San Diego • San Diego, CA, US
30+ days ago
Salary
$18.50 hourly
Job type
  • Full-time
  • Part-time
Job description

Benefits:

  • 401(k)
  • 401(k) matching
  • Opportunity for advancement



Job Summary
The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel.
Responsibilities

  • Welcomes guests in a friendly, prompt and professional manner.
  • Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner.
  • Up-sells rooms whenever possible to maximize hotel revenue.
  • Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank.
  • Issues, controls and releases guest safe-deposit boxes.
  • Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
  • Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.


Qualifications

  • 1-2 years customer service experience.
  • Ability to stand for 8 hours
  • Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system.

Benefits/Perks

  • Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
  • We offer an excellent travel discount program.
  • Opportunity to grow, we promote from within

Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

Create a job alert for this search

Front Desk Agent • San Diego, CA, US

Similar jobs

Front Desk Agent

CoralTree HospitalitySan Diego, CA, United States
Full-time

Front Desk AgentWelcome to Town and Country Resort, where mid-century charm meets modern luxury in the heart of San Diego's Mission Valley.With 671 guest rooms, 295,000 sq.SoCal spirit, our resort ... Show more

 • Promoted

On-Call Front Desk Associate - San Diego

Action Property ManagementSan Diego, CA, United States
Part-time

Front Desk Associate (On-Call) - San DiegoWith a legacy spanning four decades, Action Property Management has become the premier choice for homeowner's association management.Founded in 1984, Actio... Show more

 • Promoted

Front Desk Agent

Margaritaville Hollywood Beach ResortSan Diego, CA, United States
Full-time

Front Desk AgentAre you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishmen... Show more

 • Promoted

Front Desk Agent

Highgate HotelsSan Diego, CA, United States
Full-time

Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results.We operate over 75 hotels in 20states for some of the Nations largest REITs... Show more

 • Promoted

Front Desk Agent

Jamul CasinoJamul, CA, United States
Full-time

Front Desk AgentJob Category:SPECIALISTRequisition Number:FRONT003420Posted:February 2, 2026Full-TimeOn-siteJamul Casino, Jamul, CA 91935, USAJob DetailsDescriptionEssential Duties and Responsibili... Show more

 • Promoted

Front Desk Agent, Front Office (FT)

Montage InternationalSan Diego, CA, United States
Full-time

Front Office AgentThe Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and mainta... Show more

 • Promoted

Front Desk Agent (Experience Ambassador) - Floating Shift

Sentral ServicesSan Diego, CA, United States
Full-time

Experience AmbassadorAt Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond.Ideal candidates will exemplify a can-do attitude, a growth mindset,... Show more

 • Promoted

Night Audit Agent

Tower 23 Hotel and JRDN RestaurantSan Diego, CA, United States
Part-time

Welcome to TOWER23 Hotel--San Diego's only luxury lifestyle hotel on the beach.Named after the nearby lifeguard tower on Pacific Beach, TOWER23 blends sleek, modern design with laid-back coastal en... Show more

 • Promoted

Hotel Front Desk Associate

TradeJobsWorkforce92179 San Diego, CA, US
Full-time

Bring your skills to our team as a Hotel Front Desk Associate, where you will handle orders, shipments, and basic inventory checks, provide friendly assistance to customers and team members, and wo... Show more

 • Promoted

Become a Coldwell Banker Real Estate Agent Entry-Level and Experienced

Coldwell BankerEscondido, CA, United States
Full-time

Real Estate Agent Opportunity in Escondido, California.We are looking to bring on enthusiastic, motivated individuals to join the Coldwell Banker family in Escondido, California.Applicants without ... Show more

 • Promoted

Front Desk Agent

SpringHill Suites Miami Airport SouthSan Diego, CA, United States
Full-time

Front Desk AgentApply your outgoing personality and ability to connect with others to create memorable guest experiences! As a front desk agent, you will be the first impression for our guests upon... Show more

 • Promoted

Account Representative - State Farm Agent Team Member

Trifunovic Insurance And Financial Services - State Farm AgentSan Marcos, CA, United States
Full-time

Account Representative - State Farm Agent Team Member.As Account Representative - State Farm Agent Team Member for Trifunovic Insurance and Financial Services - State Farm Agent, you are vital to o... Show more

 • Promoted

Guest Experience Front Desk Specialist

WSManagement IncSan Diego, CA, United States
Full-time

A hospitality management company in San Diego is seeking a Front Desk Agent responsible for creating memorable guest experiences.You will check guests in and out, manage their requests and dissatis... Show more

 • Promoted

Front Desk Coordinator - Moores Cancer Center

UC San DiegoSan Diego, CA, United States
Part-time

Front Desk Coordinator - Moores Cancer CenterFiling Deadline:Thu 1/29/2026UC San Diego values and welcomes people from all backgrounds.If you are interested in being part of our team, possess the n... Show more

 • Promoted

Front Desk Agent

MarriottSan Diego, CA, United States
Full-time

Marriott Hotels - 8901 Gilman Drive - Responsibilities:Greet and assist guests to ensure smooth check-in and check-out; Process operational needs and complete reports; Deliver meals and share highl... Show more

 • Promoted

Overnight Front Desk Agent

Sheraton San DiegoSan Diego, CA, United States
Full-time

Overnight Front Desk AgentIf you are seeking an exciting opportunity in Hospitality offering an elevated guest experience Sheraton San Diego Resort is a fit for you! Our culture is driven by our ca... Show more

 • Promoted

Front Desk Associate

Hyatt Vacation OwnershipEscondido, CA, United States
Full-time

HVO Are you looking for a place where meaningful moments are made together? At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly,... Show more

 • Promoted

Front desk/ Sales Associate - Cyclebar Scripps Ranch, San Diego

CycleBar - Scripps RanchSan Diego, CA, United States
Full-time

We are currently seeking high energy, passion filled, and sales motivated individuals who are fitness minded and have a love for community, and our brand! We are a fast-growing Indoor Cycling Franc... Show more

 • Promoted

Front Desk/ Sales Associate

CB Pilates, Inc.San Diego, CA, United States
Full-time

Born in San Diego in 2007, Club Pilates has expanded across the nation, bringing Pilates to hundreds of thousands of people.We serve up over eight million workouts each year to our dedicated member... Show more

 • Promoted

Front Desk Coordinator - Chula Vista, CA

The Joint ChiropracticChula Vista, CA, United States
Full-time

At The Joint, our mission is to improve the quality of life through routine and affordable Chiropractic care.We are positively changing Chiropractic care nationwide.The Joint is the largest provide... Show more