Technical Project Manager
Red Cup IT, Inc. • Los Angeles, California, United States
30+ days ago
Job description
We are looking for an MSP Technical Project Manager who is responsible for planning, executing, and delivering technical projects for multiple managed services clients, ensuring they are completed on time, within scope, and within budget while meeting quality and customer satisfaction goals. This role acts as the primary liaison between clients, internal technical teams, and vendors, translating business requirements into actionable technical plans in a fast‑paced managed services environment.
Key Responsibilities
- Lead end‑to‑end delivery of multiple concurrent IT projects (infrastructure, cloud, security, and application initiatives) for MSP clients, from initiation through deployment and handoff.
- Develop and maintain comprehensive project plans including scope, timeline, resource allocation, dependencies, and budgets.
- Facilitate requirements gathering with clients and internal stakeholders; document technical and business requirements and translate them into clear deliverables and work packages.
- Coordinate cross‑functional technical teams (engineers, service desk, networking, cloud, security, and vendors) to ensure timely, high‑quality project execution.
- Monitor project progress, manage risks and issues, and proactively adjust plans, schedules, and resources to keep projects on track.