BDC Representative

Coulter Cadillac Buick GMC Phoenix is looking for professional, motivated, and hard-working individuals to join our team! We have been in business for over 100 years and spend every day creating a customer experience that will provide customers for life.
If you’re looking to grow your career, apply today!

What We Offer

• Full Benefits
• Paid Vacation
• Paid Training
• 401K

Responsibilities

• Promote and seek out opportunities to deliver a top-notch customer experience
• Interact with customers to identify their individual needs and opportunities for service appointments
• Excellent phone skills
• Scheduling and coordinating appointments for clients
• Managing and maintaining appointment calendars, ensuring accuracy and efficiency in scheduling
• Coordinating loaner vehicles for customers
• Assisting in preparing documents for loaners
• Providing excellent customer service, addressing inquiries in a timely and professional manner
• Helping guests with paperwork and inspection of loaner vehicles.

Qualifications

• High school diploma or general education degree (GED)
• Presentation skills to share information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to interpret and follow instructions shared in written, oral, diagram, or schedule form
• Clean driving record & valid driver’s license
• Bi-lingual (English / Spanish)

Coulter Cadillac Buick GMC Phoenix is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws