Analyst, Strategy & Operations

About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our Careers page.

The Role in Brief:

Analyst, Strategy & Operations

The Commercial Analytics team enables EAB to take a highly data-driven approach to managing the business. Our customers are our peers – from account managers to the CEO – and our objective is to provide them with the insights and analysis that inform their decisions and help guide firm strategy to maximize revenue.

As an Analyst, you will act as a key partner to the sales and account management leadership team by providing visibility into the department’s performance. You will perform in-depth analysis to identify opportunities, set strategy, and allocate resources. To be successful, you will need to establish a technical proficiency across common data & analytics platforms, and build a comprehensive understanding of our organization. Ideal candidates for this position will have exceptional critical thinking and communication skills, and must be highly motivated to tackle challenging problems and provide outstanding service.

Our current opportunity is based in Washington, D.C. or Richmond, VA., and requires regular in-person presence in the office, generally at least one day per week.

This position is posted at both the Analyst and Senior Analyst levels; candidates are being considered across both levels based on experience, with final level determined at the time of offer.

Primary Responsibilities:

• Forecasting commercial performance in order to set expectations for the executive team
• Owning recurring reporting, meetings, and deliverables for assigned commercial leadership teams
• Maintaining the integrity and reliability of underlying data and infrastructure, including proactively identifying and resolving data quality issues and improving processes to support accurate, scalable reporting and analysis
• Analyzing specific business problems or new initiatives, and synthesizing analyses into concise conclusions, recommendations, and stakeholder communications
• Translating ambiguous business requests into structured work plans that define the question, required inputs, analytical approach, milestones, risks, and final deliverable
• Collaborating with commercial leadership to understand pressing business needs and act as a strategic thought partner to address those needs
• Using SQL to transform and clean data for the purpose of downstream analysis
• Creating reports, dashboards, and data visualizations in Excel to generate actionable insight
• Setting and maintaining sales and renewal goals based on historical performance data and qualitative feedback

Basic Qualifications:

• Bachelor’s degree, ideally in an analytical/quantitative field (e.g. economics, statistics, business, etc.)
• Minimum 2+ years of work experience in an analytical or operational capacity
• Experience using Microsoft Excel and/or SQL to query and analyze business data
• Ability to effectively communicate technical concepts and insights from data
• Excellent interpersonal skills, including the ability to influence others and gain the trust of stakeholders
• Ability to organize ambiguous work, identify missing information, and establish an effective plan without waiting for step-by-step direction
• Strong attention to detail with a desire to solve challenging problems, and to constantly improve technical/analytical skills by learning new methods

Ideal Qualifications:

A candidate that possesses 2 or more of the following qualifications could be viewed as a strong fit for this role.

• Experience synthesizing complex data and communicating the most important conclusions clearly to nontechnical stakeholders, including executives
• Demonstrated ownership of a multi-step project, analysis, or operational process from initial definition through final delivery.
• Experience with Salesforce or other customer relationship management (CRM) systems
• Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration.

If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other’s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Compensation:

The anticipated starting salary (base) range for this role is $60,000 - $74,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.

This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.

Benefits:

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:

• Medical, dental, and vision insurance plans; dependents and domestic partners eligible
• 20+ days of PTO annually, in addition to paid firm and floating holidays
• Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
• 401(k) retirement savings plan with annual discretionary company matching contribution
• Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
• Employee assistance program with counseling services and resources available to all employees and immediate family
• Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
• Fertility treatment coverage and adoption or surrogacy assistance
• Paid parental leave with phase back to work program for birthing and non-birthing parents
• Access to milk shipping service to support nursing employees during business travel
• Discounted pet health insurance coverage for dog and cat family members
• Company-provided life, AD&D, and disability insurance
• Financial wellness resources and membership in a robust employee discount program
• Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities

Benefits kick in day one; learn more at eab.com/careers/benefits.

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.