Talent.com
Gillman Automotive Group
Automotive Service Advisor – Gillman Subaru SouthwestGillman Automotive Group • Houston, Texas, United States
Automotive Service Advisor – Gillman Subaru Southwest

Automotive Service Advisor – Gillman Subaru Southwest

Gillman Automotive Group • Houston, Texas, United States
28 days ago
Job type
  • Full-time
Job description

Automotive Service Advisor – Gillman Subaru Southwest 10565 West Sam Houston Parkway South Houston, TX 77099

We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.

Responsibilities

  • Greet service department customers promptly and courteously—attitude is everything!
  • Listen to customers and clearly translate repair needs to techs
  • Upsell additional services using low pressure, high integrity methods
  • Provide accurate repair/maintenance estimates
  • Adhere to policies on vehicle care and operation
  • Follow up on each repair and keep customers informed of progress
  • Sell and manage extended warranties
  • Inspect repair quality and ensure all work is complete
  • Notify customers when vehicles are ready for pick up
  • Review and explain repairs and associated costs with customers
  • Handle minor customer concerns and complaints
  • Keep Service Manager informed of all problems and potential problems
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Compensation

Compensation is based on experience and commensurate with Fortune 500 companies

Requirements

Must be eligible to work in the US

Must pass pre-employment screening to include MVR, drug test, and criminal background check

UCS experience a plus

Subaru experience a plus

Benefits

  • Medical/Dental/Vision/Life
  • 401(k) with company match
  • Employee discounts
  • Paid vacation
  • Drug Free work environment
  • E.O.E

About

Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 80 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Nissan, Chevrolet, GMC, Chrysler, Dodge, Jeep, and Subaru.

The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 80 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same.

Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business.

Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.

Create a job alert for this search

Automotive Service Advisor – Gillman Subaru Southwest • Houston, Texas, United States

Similar jobs

Service Advisor - Team Mancuso Powersports Southwest

Sonic AutomotiveHouston, TX, United States
Full-time

Service Advisor - Team Mancuso Powersports Southwest.Team Mancuso Powersports is a group of seven high-volume franchised motorsport dealerships in the Metro Houston area including Harley-Davidson, ... Show more

 • Promoted

Automotive Sales

Trophy NissanHouston, TX, United States
Full-time

The Automotive Sales Associate is responsible for answering questions about the products and services the dealership offers with the purpose of making customers feel welcome and supported through t... Show more

 • Promoted

Automotive Customer Service Advisor

Premium Velocity Auto LLCPearland, TX, United States
Full-time

Premium Velocity Auto Pva / Jiffy Lube Is Hiring!We are seeking dependable, growth-minded Customer Service Advisor with strong communication and customer service skills.Ideal candidates can build r... Show more

 • Promoted

Automotive Service Advisor - Lexus Clear Lake

Group 1 AutomotiveFriendswood, TX, United States
Full-time

Group 1 Lexus Clear Lake Service Advisor.Group 1 Lexus Clear Lake is looking to add a Service Advisor to join our Lexus team! We're not just a service center - we are a team that values top-quality... Show more

 • Promoted

Finacial Advisor

TradeJobsWorkForce77202 Houston, TX, US
Full-time

Talking to clients to determine their expenses, income, insurance coverage, financial objectives, tax status, risk tolerance, or other information needed to develop a financial plan.Answering clien... Show more

 • Promoted

Greenway Mazda - Automotive Service Advisor

Greenway AutomotiveHouston, TX, United States
Full-time

Greenway Mazda - Automotive Service Advisor.Greenway Mazda of Houston is looking for an experienced and motivated automotive dealership Service Advisor to join our team!.The ideal candidate is a hi... Show more

 • Promoted

Bilingual Sales Representative (53702)

MobilelinkHouston, TX, United States
Full-time +1

Bilingual Sales Representative.Base+Commission/year Position Type Full-Time/Part-Time Category Store Sales.Mobilelink-Bilingual Sales Advocate.With over 500 Cricket stores, Mobilelink is Cricket's ... Show more

 • Promoted

Tire Service Technician - South Post Oak

Discount TireHouston, TX, United States
Part-time

At Discount Tire, we change more than tires.As a Part-Time Tire Technician, you are the backbone of our success, keeping customers safe while building a career and life you love.We are a people-fir... Show more

 • Promoted

Automotive Service Advisor - Remote

Enterprise Fleet ManagementHouston, TX, United States
Remote
Full-time

OverviewAre you an Automotive expert with 4 valid ASE certifications? Ready to put your automotive expertise to work in a role that offers flexibility, competitive pay, and the chance to make an im... Show more

 • Promoted

Service Advisor

Mac Haik Ford of PasadenaPasadena, TX, United States
Full-time

The responsibilities of a Quicklane Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed.By working at a Ford dealership, you can be a part of... Show more

 • Promoted

Automotive Sales Representative

LithiaHouston, TX, United States
Full-time

Now Hiring: Sales Representative.Location: On-site in Houston, TX.We are proud to be an award winning Automotive News Acura dealership.Compensation plans that offer generous commission.Grow your ca... Show more

 • Promoted

Used Car Salesperson Needed - Houston, TX

Stride 2 Hire Staffing AgencyHouston, TX, United States
Full-time

Online Auto Sales Social Media Influencer Social Media and Auto Sales Experience Required JOB ID# 7777 The Online Auto Sales Social Media Influencer will market to and contact prospective customers... Show more

 • Promoted

Volvo Client Advisor / Salesperson

Bob Howard German Imports, LLCFriendswood, TX, United States
Full-time

Volvo Cars Clear Lake is a prestigious new Volvo dealership in the Houston area committed to providing exceptional vehicles and service to our valued customers.With a dedication to excellence and c... Show more

 • Promoted

Bilingual Sales BDC

Davis ChevroletHouston, TX, United States
Full-time

Business Development Center Representative (BDC).Davis Chevrolet located in Houston, TX is looking for a Business Development Center Representative (BDC) to join our successful team.We are looking ... Show more

 • Promoted

Sales Associate - Central Houston Nissan

Central Automotive GroupHouston, TX, United States
Full-time

Central Houston Nissan is seeking New Car Sales Professionals to join our team of dynamic professionals!.New Car Sales Associates are responsible for selling vehicles for personal and commercial us... Show more

 • Promoted

Automotive Sales Professional - Group 1 GMC Southwest

Group 1 AutomotiveHouston, TX, United States
Full-time

Group 1 GMC Southwest Automotive Sales Professional.Group 1 GMC Southwest is seeking motivated and customer-focused Automotive Sales Professionals to join our high-performing sales team! This is an... Show more

 • Promoted

Mobile Van Coordinator/Loaner Advisor

West Point Lincoln of Sugar LandHouston, TX, United States
Full-time

Mobile Van Coordinator/Loaner Advisor.West Point Lincoln of Sugar Land, conveniently located on the Southwest Freeway just west of Beltway 8, has one full time Mobile Van Coordinator/Loaner Advisor... Show more

 • Promoted

Automotive Service Manager

Express Oil Change & Tire EngineersHouston, TX, United States
Full-time

Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, a... Show more

 • Promoted

Automotive Service Advisor - Remote

Enterprise HoldingsHouston, TX, United States
Remote
Full-time

OverviewAs we continue to build our team in support of our vision to the be the world's best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility i... Show more

 • Promoted

Automotive Support Associate

TradeJobsWorkforceHouston, TX, United States
Full-time

An exciting opportunity awaits for a Automotive Support Associate to follow safety procedures and company policies, work collaboratively across teams and departments, and provide excellent service ... Show more