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Mike Lucas - State Farm Agent
Account Representative - State Farm Agent Team MemberMike Lucas - State Farm Agent • Aurora, IL, US
Account Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Mike Lucas - State Farm Agent • Aurora, IL, US
20 days ago
Salary
$46,000.00–$56,000.00 yearly
Job type
  • Full-time
Job description

Benefits:

  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Paid time off


Position Overview


Are you passionate about helping others and providing an exceptional customer experience? If so, you may be a great fit for the office of Mike Lucas State Farm. As a member of our agency team, you will play an important role in building and maintaining strong customer relationships while helping customers with their insurance needs. You will work directly with customers, provide knowledgeable and friendly service, and help ensure they feel confident and supported in their coverage. This position offers the opportunity to grow your insurance knowledge, develop valuable customer service skills, and make a meaningful impact on the customers and community we serve.


Responsibilities


  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to establish and meet marketing goals.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...


  • Salary plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency

Requirements


  • Excellent communication skills - written, verbal and listening
  • Customer-focused with a genuine desire to help others
  • Positive, professional, and dependable
  • Strong attention to detail and organizational skills
  • Self-motivated with the ability to work both independently and as part of a team
  • Comfortable learning and explaining insurance products and services
  • Ability to manage multiple priorities in a fast-paced office environment

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Account Representative - State Farm Agent Team Member • Aurora, IL, US

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