Shift Leader

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Shift Leader at Dunkin’ – Step Up, Lead On, and Keep America Running!
Part-Time or Full-Time | Competitive Pay + Growth Opportunities

Must be 18 years of age or older to apply.

Why Dunkin’?
America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!

Perks & Benefits:

• Competitive hourly pay + tips

• Flexible scheduling

• Paid training and development

• Weekly paycheck

• Opportunities to grow into management roles

What You’ll Do:
As a Shift Leader, you’ll be the go-to person during your shift, helping to:

• Lead by example and support your team in delivering top-notch guest service

• Keep operations running smoothly - prepping food, managing inventory, or handling cash

• Train and coach crew members to be their best

• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards

• Step in for the manager when needed, help make key decisions

What You Bring to the Table:

• Previous experience in food service or retail (leadership experience is a plus!)

• A positive attitude and strong communication skills

• Ability to multitask and stay cool under pressure

• Willingness to work flexible hours, including early mornings, weekends, and holidays

• A team-first mindset and a passion for great coffee and customer service

Ready to Lead the Way?
If you’re ready to energize your career and be part of a fun, fast-paced team, apply today and start your journey with Dunkin’!

Provide excellent guest satisfaction, service speed, and product quality * Previous experience working in a cafe or quick service restaurant preferred * Show passion about results by setting compelling targets and delivering on commitments * Meet safety and sanitation standards * Anticipate and understand guests’ needs and exceed their expectations * Works well in a team environment