Talent.com
Links Technology Solutions, Inc.
IT Support Technician IILinks Technology Solutions, Inc. • Englewood, CO, US
IT Support Technician II

IT Support Technician II

Links Technology Solutions, Inc. • Englewood, CO, US
1 day ago
Salary
$29.66 hourly
Job type
  • Full-time
  • Quick Apply
Job description
IT Support Technician II

Location: Englewood, CO (Onsite)
Pay Rate: $29.66
Hours: 40 hours per week
Duration: Contract (12 months+)

Summary:

Our aerospace and defense client is seeking an experienced IT Support Technician II to provide hands-on technical support for end users in a fast-paced, mission-focused environment. This position is ideal for a customer-focused IT professional who enjoys troubleshooting hardware, software, networking, and end-user technology while delivering exceptional customer service.

Description:
  • Provide Tier II technical support for desktop and laptop hardware, software, and peripheral devices.
  • Install, configure, maintain, and troubleshoot Windows-based computer systems and related equipment.
  • Diagnose and resolve hardware, software, networking, VPN, and connectivity issues.
  • Support printers, video teleconferencing (VTC) equipment, RSA authentication, and other end-user technologies.
  • Assist with network equipment troubleshooting and basic infrastructure support.
  • Respond to technical support requests while maintaining a high level of customer satisfaction.
  • Evaluate user technology needs and recommend appropriate hardware and software solutions.
  • Document technical issues, resolutions, and system changes.
  • Collaborate with IT team members to share knowledge and improve support processes.
  • Maintain compliance with company IT policies, security standards, and best practices.
Qualifications:
  • Associate's degree in Information Technology, Computer Science, or a related field with 2+ years of relevant IT support experience
  • Equivalent combination of education and experience will be considered
  • Strong customer service mindset with a commitment to delivering quality technical support
  • Excellent troubleshooting skills across desktop hardware and software environments
  • Working knowledge of:
    • Windows operating systems
    • Computer hardware and peripherals
    • Printers and print services
    • Network connectivity
    • VPN technologies
    • RSA authentication
    • Video Teleconferencing (VTC) systems
  • Strong verbal and written communication skills
  • Ability to understand user needs and translate them into effective technical solutions
  • Team-oriented with a collaborative approach and willingness to share knowledge

Preferred Qualifications
  • Experience supporting enterprise IT environments
  • Familiarity with IT service management tools and ticketing systems
  • Experience supporting users in highly regulated or technical industries
  • Excellent communication and collaboration skills.
Benefits:
  • Pay Rate: $29.66 per hour
  • Available health, life, vision, and dental insurance
  • 401K Matching

#IND1
Create a job alert for this search

IT Support Technician II • Englewood, CO, US

Similar jobs

Retail Coverage Merchandiser II

ACO-USWestminster, CO, United States
Full-time

As a Retail Coverage Merchandiser II Walmart at Acosta, you'll ensure Acosta's client brands including Tyson stand out at Walmart stores by driving product availability.Your efforts executing retai... Show more

 • Promoted

Field Service Technician I

Canon U.S.A., Inc.Englewood, Colorado, United States
Full-time

Field Service Technician I US-CO-Centennial Job ID: 34592 Type: Full-Time # of Openings: 1 Category: Field Service CO - Centennial (Denver) About the Role If finding an effective fix and supporting... Show more

 • Promoted

Quality Technician II

Trelleborg Sealing SolutionsLouisville, CO, United States
Full-time

Job SummaryWe are seeking a highly motivated and detail-oriented Quality Technician - II to join our dynamic manufacturing team.In this pivotal role, you will be responsible for ensuring that produ... Show more

 • Promoted

Part-time Assistant Asset Management Specialist - IT

SWCA Environmental ConsultantsBroomfield, CO, US
Part-time

Assistant Asset Management Specialist.SWCA technology including hardware and software.This position works with Technology Procurement and Technology Support teams to support ordering, purchasing, t... Show more

 • Promoted

CVS Health - Pharmacy Technician $16-$22/hr

CVSLouisville, CO, United States
Full-time

CVS Health is seeking Pharmacy Technicians to assist pharmacists with filling prescriptions, assisting customers, and supporting daily pharmacy operations.Pharmacy Technicians are responsible for r... Show more

Server

Applebee'sCastle Rock, CO, US
$11.79 hourly
Full-time

Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee’s in 1999.Over the next two decades we grew by building new stores and acquiring other franchise operators ... Show more

Mental Health Tech, Full-Time, Overnight Shift

Universal Health Services, Inc.Louisville, CO, US
Full-time

Centennial Peaks Hospital has been providing psychiatric services to the Denver-metro area for more than 30 years.Located in beautiful Louisville, CO, our 104-bed facility provides a peaceful setti... Show more

 • Promoted

Technician

National Seating & Mobility, Inc.Englewood, CO, United States
Full-time

Full-time Opportunity 8-hour shift (day) Monday - Friday Competitive Pay $24 - $25.DOE The Technician at National Seating and Mobility brings our shared mission to provide mobility needs to our cli... Show more

 • Promoted

Data Center Technician US Onsite

RM Staffing B.V.Westminster, CO, US
Full-time

This is an on-site position supporting mission-critical infrastructure at premier data center facilities.Project-based or ongoing support.Remote hands and smart hands services.Perform hardware inst... Show more

Maintenance Technician

IMT ResidentialWestminster, CO, United States
Full-time

Position Overview:IMT Residential is hiring a Service Technician (Maintenance Technician) for IMT Hyland Hills, 472-unit community in Westminster.Company Overview:IMT Residential is a nationwide, m... Show more