Talent.com
Epic Aircraft
Warranty/RMA SpecialistEpic Aircraft • Bend, OR, US
Warranty/RMA Specialist

Warranty/RMA Specialist

Epic Aircraft • Bend, OR, US
16 days ago
Job type
  • Full-time
Job description

WHO WE ARE

Epic Aircraft is a leading manufacturer of high-performance, all-carbon fiber, single-engine turboprop aircraft. Our commitment to innovation, safety, and excellence has established us as a key player in the aviation industry. Headquartered in the stunning city of Bend, Oregon, we offer a vibrant work environment surrounded by breathtaking natural beauty and outdoor recreational opportunities. We're seeking talented and creative individuals who are interested in pursuing a career in the aerospace industry.

WHAT YOU'LL DO

As a member of the Purchasing Team, the Warranty/RMA (Return Material Authorization) Specialist is responsible for organizing material returns to vendors and maintaining accurate, detailed records. They will review return information and make sure that it is accurate. This information may be presented to other parties within the company to help improve product quality. Additionally, the Warranty/RMA specialist will review return information to help pinpoint RMA trends occurring with specific products or vendors. The Warranty/RMA Specialist will be responsible for the logistics of moving all returned material to and from the vendor, and resolving disputes and claims that may arise with vendors and suppliers related to the returned product. Some overtime and weekend hours may be requested. Other tasks may include:

  • Process returns for non-conforming materials and products
  • Coordinate replacement parts and parts repairs on warranty claims
  • Keep information accessible by sorting and filing documents
  • Assist customer service with RMA processing as needed
  • Work closely with internal departments such as Purchasing, Administration, Accounting, Customer Service, and Manufacturing
  • Document and report RMA trends/repetitive problems to your supervisor
  • Maintain and organize RMA parts inventory
  • Maintain, review, and update process documentation on a regular basis, creating new documents as required
  • Review current Warranty/RMA processes regularly and implement changes to the process as required
  • Resolve disputes with the suppliers related to returned parts and materials

WHAT YOU BRING TO THE TEAM

  • Required: Return or Warranty administration experience. Preferably in a manufacturing environment
  • Detail-oriented, self-directed, self-motivated, and prompt
  • Strong time management skills
  • Friendly personality and good communication skills
  • Ability to stay organized and deliver in a fast-paced environment
  • Basic computer skills
  • Ability to lift up to 50 lbs. on occasion and move about the facility to support the work
  • Must be authorized to work in the U.S. for any employer without sponsorship now or in the future

WHAT'S IN IT FOR YOU

  • Competitive wages: $24-$30/hr. depending on experience
  • Shift: Monday - Friday 7:30 am-4:00 pm
  • On-the-job training and advancement opportunities
  • A path for you to grow into an aerospace career
  • 2 weeks of paid time off accrued each year
  • 7 paid holidays per year
  • Paid holiday time off between Christmas Day and New Year's Day
  • Discretionary year-end bonus
  • 100% paid Health, Vision, and Dental benefits for employees & 50% for dependents
  • 401K retirement plan with a 3% matching program
  • Pay increases based on performance
  • Access to the Epic Aircraft Flying Club
  • Friendly team environment and fun company events
  • Note: Relocation assistance is not provided for this position

Epic Aircraft does not accept 3rd party agency solicitation requests

Create a job alert for this search

Warranty/RMA Specialist • Bend, OR, US

Similar jobs

Freight Broker Agent - Experience Required

Logistic Dynamics Inc.Bend, OR, US
Full-time

Freight Broker Agent (Experience Required).Logistic Dynamics (LDi) is a 3rd Party Logistics (3PL) company that focuses on building our independent contractors (1099) businesses with our Agent-based... Show more

 • Promoted

Heavy Equipment & Parts Broker/Wholesaler Opportunity

Talon RecruitingBend, OR, United States
Full-time

Heavy Equipment & Parts Broker/Wholesaler.Talon Recruiting has partnered with a growing heavy equipment brokerage company.Together we are in search of a Heavy Equipment & Parts Broker/Wholesaler to... Show more

 • Promoted

Home Improvement Sales Representative

RenuityBend, OR, United States
Full-time

Renuity Field Sales Representative.Earning potential between $150k - $300k annually.The home improvement industry is broken.We're on a mission to revolutionize home improvement, making it faster, e... Show more

 • Promoted

SERVICE TECH (APPLIANCES): Are You Mechanically Inclined? Will Train

Standard TV and ApplianceBend, OR, USA
Full-time
Quick Apply

SERVICE TECHS, APPLIANCE INSTALLATION & REPAIR (GREAT BENEFITS!).Are you mechanically inclined? We will train you! Guaranteed hourly pay during training.Full commission after training is comple... Show more

Home Loan Consultant

Generations Home LoansRedmond, OR, US
Full-time

Generations Home Loans is seeking Home Loan Consultants who are passionate about helping buyers make confident financing decisions while building strong, referral-based relationships in the real es... Show more

 • Promoted

Purchasing Coordinator

MonteVista HomesBend, OR, United States
Full-time

The Purchasing Coordinator is an integral member of the purchasing department to support the day-to-day functions of the Purchasing Department and Field Team to ensure on-time builds.They are respo... Show more

 • Promoted

Seasonal Return Agent - Redmond Airport

Enterprise Rent-A-CarRedmond, OR, United States
Full-time

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.Enterprise Mobility is the large... Show more

 • Promoted

Retail Support Specialist

DSI SystemsBend, OR, United States
Full-time

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners.We're on the lookout for p... Show more

 • Promoted

Toyota Service Advisor

Kendall Auto GroupBend, OR, United States
Full-time

Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Central Oregon.We are looking for a Service Advisor to join our Service t... Show more

 • Promoted

Home Comfort Advisor – Residential HVAC Sales

AccuAir, Inc.Redmond, OR, USA
$65,000.00 yearly
Full-time
Quick Apply

Home Comfort Advisor - Residential HVAC Sales.Redmond, OR & Surrounding Areas.Base Salary + Uncapped Commission + Bonuses + Full Benefits.Are you someone who enjoys helping people, building rel... Show more

Retail Sales Specialist (Bend, OR)

StaplesBend, Oregon, United States, 97701
Part-time

Retail Sales Specialist (Bend, OR).Youll have our customers needs in mind as you provide solutions.You will also be collaborative and inclusive in helping our customers while being part of a fun, t... Show more

Customs and Border Protection Officer (CBPO) - Experienced New Hire Sign-On and Retention Incentives

U.S. Customs and Border ProtectionThree Rivers, OR, US
Full-time

Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high... Show more

 • Promoted

Ground/Ramp Service Agent

Alaska AirlinesRedmond, OR, United States
Part-time

Company Horizon Air The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way.Whether customer-facing or behin... Show more

 • Promoted

Remote Freight Broker Agent - Experience Required

Logistic Dynamics Inc.Bend, OR, US
Remote
Full-time

Freight Broker Agent (Experience Required).Logistic Dynamics (LDi) is a 3rd Party Logistics (3PL) company that focuses on building our independent contractors (1099) businesses with our Agent-based... Show more

 • Promoted

Treasury Delivery Specialist II

First Interstate BankBend, OR, United States
Full-time

Treasury Delivery Specialist II.This position can be located at our Boise, ID W.Bend, OR Moss Commercial Banking Center.What's Important to You We know your career is just one aspect of a meaningfu... Show more

 • Promoted

Med Tech FT Swing Shift

TouchmarkBend, OR, United States
Full-time

Med Tech Opportunity At Touchmark.ETHIC Excellence, Teamwork, Hospitality, Integrity, and Compassion steadfastly characterizes our mission to continually enrich the daily lives of residents.We pr... Show more

 • Promoted

Account Manager

Cellular SalesBend, OR, United States
Full-time

Build a high-income career without giving up the Bend lifestyle.Cellular Sales is growing in Bend, and we're looking for motivated, people-focused professionals who want more control over their inc... Show more

 • Promoted

Ground/Ramp Service Agent

Horizon AirRedmond, OR, US
Part-time

Company: Horizon Air The Team:.Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way.Whether customer-facing or behin... Show more

 • Promoted

Seasonal Repair Specialist

SafeliteBend, OR, United States
Full-time

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company.That's the focus of what we do.But beyond the glass, we're... Show more

 • Promoted

Retail Merchandising Specialist

Jobs for HumanityBend, OR, United States
Full-time +1

Retail Merchandising Specialist.If you enjoy completing independent projects, are interested in collaborating with renowned consumer electronics brands, and don't want to be stuck at a desk all day... Show more