Talent.com
Software Galaxy Systems, LLC
Job Opportunity as a Customer Support Representative in Toledo Ohio 43659Software Galaxy Systems, LLC • Toledo, Ohio, United States
Job Opportunity as a Customer Support Representative in Toledo Ohio 43659

Job Opportunity as a Customer Support Representative in Toledo Ohio 43659

Software Galaxy Systems, LLC • Toledo, Ohio, United States
12 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Description:


JOB DESCRIPTION

Hybrid Schedule. Onsite Tuesday, Wednesday and Thursday. Remote Monday and Friday.

9am-6pm or 8am-5pm or 7am-4pm

Interview: In person interview

Ideal candidate (Manager comments):

- Able to multitask

- Professional on the phone

- Able to limit distractions

- Previous customer service experience (phone or in person)

- Good computer skills

PURPOSE OF THE JOB

The Customer Associate is the first point of contact to address our customer needs and creates solutions in the best interest of our customers . This position engages and collaborates with external customers and internal partners to make the supplier of choice. The Customer Associate is a team player, adaptable to change, and is an active learner who seeks out and learns market trends and behaviors. This role is part of Customer Operations within the Supply Chain Team.

JOB RESPONSIBILITIES

Service our Customers

  • Deliver consistent service to our customers
  • Maximize every opportunity to sell to the customer
  • Take proactive actions to meet customer needs and concerns creating win/win solutions
  • Enter orders accurately
  • Develop close relationships with our customers and understand what it takes to ensure their success
  • Develop customer trust by consistently following through on actions and operating with integrity
  • Leverage relationships to obtain outside-in market insights
  • Leverage product training opportunities

Operate in a Waste Free Environment

  • Effectively use Lean Sigma methodology and tools (standard work) to support a waste free environment
  • Identify and take action to eliminate non-value added activities within day to day operations
  • Identify opportunities for, develop, maintain and execute Standard Work
  • Understand and promote the use of customer tools and technology

Live the Safety stand, adhere to the safety responsibilities

  • Implement a personal safety action plan and review with leader
  • Adhere to the safety policies at all times

JOB REQUIREMENTS

MINIMUM QUALIFICATIONS:

  • High school degree, Associates or Bachelor s degree preferred

EXPERIENCE:

  • SAP experience desired
  • Previous experience in an ever-changing, fast-paced customer service environment
  • Previous experience creating solutions in the best interest of the company and the customer

KNOWLEDGE, SKILLS & ABILITIES:

  • Fluency in Microsoft Applications (Word, Excel, Outlook)
  • Knowledge of building materials industry preferred
  • Supply Chain knowledge
  • Strong oral & written communication and listening skills
  • Supportive and adaptive to a change management initiatives


Create a job alert for this search

Job Opportunity as a Customer Support Representative in Toledo Ohio 43659 • Toledo, Ohio, United States

Similar jobs

Customer Service Representative

1 Natural WayMaumee, OH, United States
Full-time

Natural Way - Customer Service Specialist About 1 Natural Way:1 Natural Way is a growing company that prides itself with being a first-rate Specialty Women's Health and Wellness Company that provid... Show more

 • Promoted

Work from Home - Online Product Support (Entry Level)

GLOCPABowling Green, Ohio
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Remote Support Specialist

Traveling with TashaToledo, OH, United States
Remote
Full-time

We are hiring a Customer Relations Specialist to support clients with travel planning and booking services.In this role, you will assist clients in exploring travel options, coordinating reservatio... Show more

 • Promoted

Store Support

Home Depot (Retail)Bowling Green, OH, United States
Full-time

Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the... Show more

 • Promoted

Remote Customer Service Representative – Product Testing

GLOCPABowling Green, Ohio
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

OCPASumpter, Michigan, us
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Leadership Board Member

LifeWise AcademyIda, MI, United States
Full-time

The leadership board assists with the completion of launch steps 8-10 and operation of the live program by:.Providing input and direction to the program director as he/she manages the day-to-day op... Show more

 • Promoted

Customer Service Representative

Community Choice Financial, Inc.Toledo, OH, United States
Full-time

Customer Service RepresentativeAs a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base.Our customers are on the g... Show more

 • Promoted

Customer Service Experts (Great Benefits, No Weekends!)

AllianceoneMaumee, OH, United States
Full-time

Allianceone Customer Service ExpertNow is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in conta... Show more

 • Promoted

Remote Customer Service Representative $45 per hour

GL1Bowling Green, Ohio
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Engineering Group Lead - JK1954

LanceSoftDundee, MI, United States
Full-time

The Engineering Group Lead is responsible for implementing continuous improvement for existing capacity, implementing new capacity and ensuring the uninterrupted functioning of the production lines... Show more

 • Promoted

Customer Service Representative

David's BridalToledo, OH, United States
Part-time

Best Job Ever!Minimal weekday hours required (join for weekends only!)Generous Team Member discount$400 bonus for every referral hired with no limitCompetitive hourly pay rates & team bonusGet ... Show more

 • Promoted

Sales Representative

Bonnie Plants LlcCygnet, OH, United States
Full-time

ESSENTIAL Responsibilities:Call on customer or potential customers for the purpose of making sales and obtaining orders for Bonnie products.Negotiate with customers or potential customers regarding... Show more

 • Promoted

Remote Consumer Feedback Participant

GL IncBowling Green, Ohio
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Sales Associate

Thayer FordBowling Green, OH, United States
Full-time

We are looking for an Automotive Sales Associate to join our new car sales team! The right person will have must love working with people.By working at a Ford dealership, you can be a part of a bra... Show more

 • Promoted

Customer Service Rep (PT or FT)

United AirlinesBowling Green, OH, United States
Full-time

A career is a journey - take yours further with United! Currently seeking Customer Service Representative positions to: Ensure every customer interaction a positive one; Remain calm, cool and colle... Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausBowling Green, OH, US
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Shift Lead – Customer Service Associate (Restaurant)

Taco Bell - South Main StreetBowling Green, OH, US
Full-time

The Taco Bell Shift Lead supports the Restaurant General Manager by running great work shifts and meeting Taco Bell standards.You take ownership and responsibility to solve problems with a smile, s... Show more

 • Promoted

Remote -Technology Technical Support Representative

Teleperformance USAToledo, OH, United States
Remote
Full-time

Technical Support RepresentativeTP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world's best brands streamline their ... Show more

 • Promoted

WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

GL1Bowling Green, Ohio
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more