Engineering Coordinator

Job Description

As an Engineering Coordinator, you'll play a key role in keeping daily operations running smoothly by coordinating work orders, supporting technicians, communicating across departments, and helping Engineering deliver exceptional service.

In this role, you will demonstrate Westgate's core values of Passion, Integrity, and Work Ethic in every interaction with guests and fellow Team Members.

What You'll Do as an Engineering Coordinator:

• Coordinate and track engineering work orders from creation through completion.
• Support Engineering leadership with scheduling, prioritizing service requests, and daily department operations.
• Communicate with Front Desk, Housekeeping, and other departments to coordinate room access and guest readiness.
• Assist with procurement, inventory tracking, purchase requests, and vendor communications.
• Maintain accurate records and prepare reports related to work orders, maintenance activities, and department performance.
• Help improve workflow efficiency by identifying opportunities to streamline processes and reduce delays.
• Provide administrative support for Engineering systems, including work order management software (HotSOS or similar).
• Serve as the primary communication link between Engineering and other resort departments.
• Assist with departmental safety, compliance, documentation, and special projects.
• Perform additional duties as assigned to support Engineering operations.

Qualifications

What You Will Bring:

• High school diploma required; Associate's or Bachelor's degree preferred.
• 1–2 years of experience in administrative support, facilities, maintenance, logistics, or operations.
• Experience working in maintenance, engineering, construction, or hospitality environments is preferred.
• Experience using work order management systems (HotSOS or similar); Oracle procurement experience is a plus.
• Strong Microsoft Office skills (Excel, Outlook, Word).
• Excellent organizational, time management, and multitasking abilities.
• Strong written and verbal communication skills with a customer-service mindset.
• Ability to work independently while supporting a collaborative team environment.
• Strong problem-solving skills with exceptional attention to detail.
• Valid driver's license required.
• Ability to occasionally lift or move up to 25 pounds.
• Availability to work flexible schedules, including nights, weekends, and holidays.

Requirements

• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for employment.
• Must successfully pass a background check, drug test, and provide proof of eligibility to work in the United States.

Additional Information

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.