Account Executive

Company DescriptionAt Shaker, we believe people can do impactful things. Especially our people. In this role, you'll help us transform companies by connecting them to the right solutions for their most complex talent needs. Focused on helping organizations enhance their recruitment and retention results, you'll collaborate with co-workers, partners, and clients to make it happen. Within our tight-knit community, you'll see the future you create and enjoy the team support to learn, grow, and thrive. What could be more powerful than that? Connect to the Power of People, with Shaker.Job DescriptionThe Account Executive role has responsibility for daily client service, support and satisfaction while continuously learning our business and refining their skills. If you thrive on learning, listening, solving, communicating, and partnering to deliver service excellence in a fast-paced and deadline-driven environment, this could be the role for you. Ours is an ever-changing business that requires continuous learning across a wide range of media and technology solution And, it's important work as you'll be impacting the way companies and candidates connect.Client ServicePerform daily management of existing clients which includes listening to their needs and delivering solutions. This requires heavy phone, email and online meeting time so you've got to love connecting with clients as well as with the media.Build and maintain strong relationships - internally, with the media/vendors and especially with your clients.Ability to listen well and communicate articulately in a professional manner written, telephone and in-personAble to build and maintain strong relationships (internally and with clients)Understand assigned client dynamics and requirementsServe as client's internal Shaker advocate, interacting with Shaker departments to coordinate all deliverable seamlesslyPrepare proposals and media recommendations as directed:conducting media research; talking to vendors; gathering options and pricing; organizing data for Client Management review and discussionPrepare, process and fully execute all order typesEnsure client approvals are received prior to deadlineCreate orders and manage through to final billing, ensuring a high level of detail and accuracySubmit relevant forms for all internal requests, providing accurate and comprehensive scope details required to receive the best possible client deliverableFollow-up with departments to ensure requested deadlines are metAssist in the preparation of presentations to clients as requestedManage passwords and reporting for client contracts and ensuring reports are pulled in a timely and detailed fashion as expected by the clientSalesBecome skilled at selling Shaker servicesEffectively and efficiently scope and close projects and campaignsDevelop client-specific strategies to meet client needs/expectationsGenerate client growth opportunitiesGain proficiency with:Programmatic, SEM/PPC/Sponsored Content, Social Media and Creative Services (EVP/Branding, campaign development, premium items and support materials, brochures), Interactive Services (Websites, landing pages, digital assets and more), technology solutions (ATS, CRM, Sourcing, and others) to help manage client initiatives within each core categoryBuild credibility and trust with clients and co-workers across all departmentsManage workflow and activity across all team membersMedia & Vendor RelationsAttend all agency media/vendor presentationsEngage with media/vendors to understand product suites suited for specific client goals and objectivesPrepare media recommendations and plans based on client scope (hiring objectives, geography, budgets and more)Present and review recommendations and alter as needed to achieve goalsExecute media plans, coordinating all assets (creative) and media agreements/ordersTrack media performance against plan to ensure timely reporting and strategy changes that may be requiredProject ManagementMaintain client project logsAct as liaison between client management and relevant departments to ensure objectives and timelines are metJuggle multiple projects and clients simultaneously, ensuring accurate and timely deliveryQualificationsRequirementsBA and ideally 3-6 years of experienceBackground in advertising, marketing, HR/talent acquisitionAgency experience preferred; recruitment-related a strong plusExcellent communication/client-interaction skills both in person and via phone/electronic mediaExcellent attention to detail, strong organizational skills, and exceptional follow-throughKnowledge of current talent-industry marketing and advertising trends/best practicesDemonstrated proficiency in FileMaker, MS Office Suite (Word, PPT, Teams), Excel and LinkedInAbility to perform research and campaign planningStrong capacity and desire to grow, develop, and engage with clientsExceptional critical thinking and problem-solving skillsAdditional InformationREWARDS AND CAREER ADVANTAGESWithin a culture defined by energy, fun, and talent, our team enjoys competitive pay, health and financial benefits, and the opportunity to work among innovative, friendly colleagues. The salary range for this role is 52,000-59,000.ABOUT USShaker Recruitment Marketing is the leading full-service talent marketing agency redefining how organizations attract, hire, and retain talent. With 75 years of expertise in branding, talent attraction, media, MarTech, and analytics, Shaker delivers strategies that lead with insight, fueled by creativity, and grounded in a legacy of trust and innovation.