Budtender

BUDTENDER The customer experience at Snaxland all starts and ends with the Budtender. As a Budtender you are on the front lines of creating an exceptional customer experience through product education and recommendations, a pleasant and friendly demeaner and focus on the customer needs.

The budtender is responsible for promoting a work environment that is positive, fun, productive and rewarding for both the team and customers. Roles and Responsibilities Customer Service Quickly greet and assist all customers in a courteous and friendly manner.

Demonstrates a positive attitude toward all customers.

Always practice exceptional customer service.

If needed, seek help from Lead Budtender or Managers. Assist customers with requests in-store and on the phone as necessary.

Treat all customers and co-workers with dignity and respect.

Verify customer identification/paperwork to ensure every customer is legally able to shop. Be well versed in products, in-store selections, promotions and specials to assist in up-selling opportunities.

Assist in maintenance of the sales floor and back-of-house so the store is clean, tidy, organized & well-stocked. Cash Handling, Transactions and Point of Sales Systems Accurately manage and maintain a cash drawer ensuring all transactions are accurately accounted for. Ensure that bills are verified utilizing tools provided to ensure fake tender is not accepted.

Able to accurately create/update customer profiles and complete purchases within the Point of Sales system.

Able to pull and print materials to correctly sticker and label product for the sales floor.

Work Experience:

• Previous work experience in cannabis, or related service industry, or work environment including face-to-face customer service or cash handling is preferred but not required.
• Good oral and written communication skills.
• Bilingual in English/Spanish preferred but not required.
• Knowledge of basic computer software and some comfort in Point-of-Sale software.

What You Should Bring:

• Current MED badge required Valid ID, 21 and over only.
• High school diploma or equivalent preferred.
• Fun attitude and work ethic.
• Strong attention to detail and a team-player attitude is a must.
• Sense of responsibility to abide by all company policies and procedures as well as compliance with all local, state and federal regulations An eye for style, maintaining a neat and well-groomed appearance, as well as good personal hygiene.
• Ensure that all clothing follows the company dress code.
• The ability to creatively cultivate long-term customer relationships.
• Working Conditions Ability to stand for extended periods of time and lift up to 50lbs multiple times per day.
• Schedule will vary depending on the needs of the business and can include nights, Weekends, and Holidays.

Ability to perform the following physical tasks:

• sitting, standing, stooping, stretching, walking, bending, twisting, reaching, performing repetitive motions, and carrying boxes.
• Must be able to sit, stand, reach, and lift for long periods of time. *** We will reach out to selected candidates to schedule an interview based on individual store needs.
• Please do not call the store or other locations to inquire about your resume submission. *** Powered by JazzHR