Description
iBUYPOWER is seeking a motivated and detail-oriented IT Assistant to support our IT department with daily technical operations. The ideal candidate will assist with computer deployment, troubleshooting, user support, inventory management, and network maintenance in a fast-paced manufacturing environment.
Key Responsibilities
- Provide technical support for desktops, laptops, printers, and mobile devices
- Assist with Windows installation, imaging, and deployment
- Set up and configure new computers and user accounts
- Troubleshoot hardware, software, and network issues
- Support Active Directory user management and password resets
- Assist with inventory tracking of IT equipment and software licenses
- Maintain and organize IT documentation
- Support Microsoft 365, Outlook, and Teams users
- Assist with network cabling and workstation setup
- Monitor and escalate issues to senior IT staff when necessary
- Follow company IT security policies and procedures
Skills, Knowledge and Expertise
- Basic knowledge of Windows 10/11
- Basic understanding of computer hardware and networking
- Familiarity with Microsoft Office and Microsoft 365
- Strong troubleshooting and problem-solving skills
- Good communication and customer service skills
- Ability to lift up to 50 lbs and move computer equipment
- Ability to work independently and as part of a team
Preferred Qualifications: - 1+ year of IT support experience
- 1+ year experience with Active Directory
- 1+ year experience with imaging tools (WDS, MOT, PDQ Deploy, or similar)
- Knowledge of TCP/IP, DHCP, CNS, and VPN
- CompTIA A+ or equivalent certification
Benefits
- Medical, Dental, Vision Insurance.
- PCP & Specialist Office Visit Reimbursements.
- Basic Life Insurance.
- PTO & Sick Leave Days.
- Paid Holidays.
- Day Off to Celebrate Your Birthday.
- 401K & Employer Match.
iBUYPOWER symbolizes several key beliefs: unity, strength, ambition, and perseverance. These are fundamental attributes of life inside and outside of gaming. You need them all to win. Leading the pack, iBUYPOWER is gaming, defined.
Since 1999, iBUYPOWER has been delivering on its promise to build the best gaming systems for the most discerning gamers. Even in a time when PCs were not as ubiquitous as they are today, we fueled the passion for gaming by giving our customers the highest quality in custom built computers. Our systems have since become the backbone for professional gamers, game developers, LAN centers, major esports tournaments, and every day consumers.
iBUYPOWER has worked intimately with brands such as Intel, NVIDIA, AMD, Microsoft, Western Digital, Asus, Bethesda, MLG, and many more. Superior performance, reliability, cutting edge technology, and timely production make iBUYPOWER the authority in PC gaming.