Job Summary (Product Owner Digital Casino Loyalty & Rewards, Miami, FL)
- Own and execute the product roadmap for digital casino loyalty and rewards across web and mobile platforms
- Translate business objectives into prioritized product requirements, user stories, and actionable development plans
- Manage Agile backlogs, sprint planning, grooming sessions, and acceptance testing
- Collaborate with cross-functional teams including Product, Engineering, UX/UI, Marketing, Data Analytics, and Casino Operations
- Drive the development of features related to loyalty, rewards, promotions, personalization, and gamification
- Analyze user behavior, engagement metrics, and product performance to identify opportunities for enhancements
- Define, monitor, and improve KPIs related to customer acquisition, engagement, retention, and revenue growth
- Lead product initiatives from concept through launch and ongoing optimization
- Communicate product vision, priorities, progress, and trade-offs to stakeholders
- Stay up to date on industry trends, customer engagement strategies, loyalty programs, and digital innovations