Talent.com
Chick-fil-A
Operations ManagerChick-fil-A • Austin, TX
Operations Manager

Operations Manager

Chick-fil-A • Austin, TX
30+ days ago
Job type
  • Full-time
Job description

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.


At Chick-fil-A, Operations Managers are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Operations Managers are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures.


Responsibilities include:

  • Ensures that Team Members follow recipes and read tickets to accurately prepare all orders.
  • Ensures that Team Members are extremely accurate with weights and measurements for all recipe items.
  • Ensures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
  • Ensures that workstations are clean at all times.
  • Ensures that cashiers follow cash handling procedures at all times.
  • Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
  • Ensures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
  • Perform any of the tasks above as needed throughout shift.
  • Addresses guest issues that may arise; consults with management regarding complex issues.
  • Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
  • Communicates employee performance and policy/procedure violations to management for appropriate handling.
  • Strictly adheres to all Company policies and procedures.


A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:


  • Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
  • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
  • Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
  • Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
  • It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
Minimum 18+ years old * Previous customer service experience preferred * Previous leadership experience an asset * Hard-working * Team-oriented * Friendly * Honest * Great customer skills * Lead with a high level of professionalism * Effectively communicate with other leaders
Create a job alert for this search

Operations Manager • Austin, TX

Similar jobs

Operations Manager

PirtekAustin, TX, United States
Full-time

PIRTEK, the nation's leading provider for on-site hydraulic and industrial hose replacement, is hiring for the position of Operations Manager.A PIRTEK Operations Manager oversees, supports, and dis... Show more

 • Promoted

Sr. Operations Manager

AmazonPflugerville, TX, United States
Full-time

Operations Manager oversees all budgetary, people development, and operational objectives at the site.This role involves managing and leading a team of Operations and Area Managers, coaching and me... Show more

 • Promoted

Operations Manager

CVS HealthPflugerville, TX, United States
Full-time

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience.At CVS Health, you'll be surrounded by passionate colleagues who ... Show more

 • Promoted

Manager, Field Operations

ExowattAustin, TX, United States
Full-time

Exowatt is revolutionizing the energy landscape for the AI era with our groundbreaking P3 system that captures solar energy, stores it as heat, and generates electricity on demand.Founded in 2023 a... Show more

 • Promoted

Revenue Operations Manager

American OperatorAustin, TX, United States
Full-time

American Operator is looking to add a Revenue Operations Manager to the team.We are looking for someone to own the systems and playbooks that power our business development team.This role will be r... Show more

 • Promoted

Operations Manager

PDS HealthAustin, TX, United States
Full-time

Now is the time to join PDS Health.You will have opportunities to learn new skills from our team of experienced professionals.If you're ready to take your career to the next level and gain valuable... Show more

 • Promoted

Operations Manager

CookunityAustin, TX, United States
Full-time

Operations Austin, Texas, United States.Food has lost its soul to modern convenience.And with it, it has lost the power to nourish, inspire, and connect us.So in 2018, CookUnity was founded as the ... Show more

 • Promoted

Operations Manager - Commercial Door Systems

DH PaceAustin, TX, United States
Full-time

Operations Manager - Commercial Door Systems.The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental U... Show more

 • Promoted

Operations Manager

PellaAustin, TX, United States
Full-time

The Operations Manager is a key leadership role responsible for managing the order fulfillment and customer support processes at assigned branch locations.This includes responsibility for exercisin... Show more

 • Promoted

Data Center Operations Manager

Allied Fire ProtectionAustin, TX, United States
Full-time

Data Center Operations Manager.The Data Center Operations Manager is a dynamic, results-driven leader with a strong entrepreneurial mindset and a proven history of driving financial and operational... Show more

 • Promoted

Operations Manager (Onsite)

ConcentrixAustin, TX, United States
Full-time

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortu... Show more

 • Promoted

COTALAND Operations Manager

Circuit of The AmericasDel Valle, TX, United States
Full-time

Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX.The sports and entertainment portfolio at COTA is unmatched in the country with Formul... Show more

 • Promoted

Operations (Associate / Manager)

TeeroAustin, TX, United States
Full-time

Ready to Own and Scale the Future of US Dental Care?.Teero is looking for driven operators to join our Austin team and power our nationwide expansion.If you thrive on ownership, aren't afraid to pi... Show more

 • Promoted

Operations Manager (E-Commerce) Build & Scale with Afina

AfinaAustin, TX, United States
Full-time

This is not a "keep things running" operations role.We're looking for someone who can build, fix, and scale the operational backbone of Afina.Someone who sees inefficiencies and attacks them.Someon... Show more

 • Promoted

Operations Manager

JLLAustin, TX, United States
Full-time

Operations Manager / Chief Engineer Mobile Technical Services.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology ... Show more

 • Promoted

Operations Manager

Stonebridge CompaniesAustin, TX, United States
Full-time

The Operations Manager is responsible for the day-to-day and long-term management of hotel guest reception, reservations, and housekeeping services, ensuring exceptional guest satisfaction.This rol... Show more

 • Promoted

Operations Manager

TradeJobsWorkforce78783 Austin, TX, US
Full-time

Operations Manager Job Duties: Oversees operational systems, processes, and infrastructure while looking fo... Show more

 • Promoted

Operations Manager

QXOAustin, TX, United States
Full-time

QXO is a leading distributor and installer of building products serving an $800 billion market.The company's mission is to modernize the building products industry through advanced technology and a... Show more

 • Promoted

Ops Manager Hauling

Republic ServicesAustin, TX, United States
Full-time

Within a business unit, the Operations Manager - Hauling is responsible for managing the collections activities for commercial, industrial and residential customers, as well as container delivery a... Show more

 • Promoted

Regional Operations Manager- Texas Based

Lark HospitalityAustin, TX, United States
Full-time

Regional Operations Manager- Texas Based.Think, act, work, teach, and inspire from outside the box! Lark is looking for a Regional Operations Manager who can oversee multiple complex independent ho... Show more